Russell is the man! I feel blessed to have stumbled upon this shop. It's local and better than some…read morenationwide store. He helped me a lot with just one simple gesture of guidance and I can't thank him enough. I will be back and others should come here too, always good to learn some wisdom.

Small, intimate place with the best staff. It's usually Russell at the counter. There's a limited,…read morebut interesting selection of mostly used stuff if you're a guitarist. Sometimes there are some wildly cool guitars on the wall. I've always found what I needed when I went there. His inventory isn't huge, but it's very well thought out. If you're a drummer, you'll love the place even more. This is always the first place I'll go if I need anything musical. Strings, tuners, tambourines, amps, parts, or just a couple minutes shooting the shit with the cool, knowledgeable musician/proprietor. Also, if you're looking for a luthier, they outsource to a skilled and straight-up honest guy. I've brought my acoustic and electrics there several times for work. Always happy with the results and feedback about my instruments. Forget the big chains and give Russell's a visit. Support local business, especially when the local business kicks butt like Russell's does!

Long story short: No customer service and a bunch of people who hate their jobs and don't have…read morepassion. Long story long: I'm a photographer and videographer that works for a nightclub and they sent me here to grab some fog machine fluid. I made the order online and came to pick it up just cause I live 30-35 minutes away and wanted to make a quick grab and go. As soon as I arrived, I went to the first person I saw and was told "Oh! I'm off already, I was supposed to leave an hour ago, go find another associate.." I then proceeded to walk in the DJ section side because I wasn't directed where the next associate was so I decided to get lost. I saw a gentleman at a counter and stood in front of him waiting to be acknowledged but he just stared at me blankly so I then proceeded to ask him which he huffed and puffed in annoyance. After giving him my name he walked off silently without a word and grabbed my things. When asked for an ID, I gave him a government issued ID and was told with attitude that it had to be a drivers license (this didn't make sense to me cause if my government issued ID gets me pass TSA, I didn't see why my ID couldn't get me pass fog machine fluid.)

Came in specifically to grab a mixer, confirmed it was in stock at the register, and the staff…read moremember walked us over to pick it up. There were two boxes left on the shelf, and instead of grabbing the one in the front, he reached behind it and pulled the one from the back. At the time it didn't seem like a big deal, but once we got back and opened it, everything made sense. The unit clearly wasn't new. There was Velcro on the bottom like it had been mounted in someone else's setup, and the cords and plugs had writing on them. It looked used right out of the box, and on top of that, it didn't even work. Luckily, the mixer we already had held us over for the night, so it didn't completely throw everything off. We brought it back, explained the situation, and got a refund without any hassle. Not the worst experience since they made it right, but definitely frustrating. If you're going here for something specific, double check the box before you leave.

Can service almost every instrument. Since Moe is a musician himself, for over 35 years, he's great…read moreto get ideas from. Reasonable prices. Good location. Varied selection to choose from or he can special order.

First trip here today browsing for mandolins, thinking there was no way we'd find an affordable one…read morefor a beginner. SO glad we stopped in here. Chuck is so friendly and knowledgeable. There was absolutely no pressure to buy at all, but it was a great deal. Our kid is thrilled! We'll be back - the kid needs lessons! Support your local small business!

My son looks forward to coming every week. Ms. Adrian is patient and thorough. He really enjoys…read moreplaying the piano. The only critique is the place itself is old and dated. It has a bit of a smell that they try to cover up with wall plug ins. I would recommend!

I took my son here originally for drum lessons and he had a great time with his teacher. I came…read moreback after that for a vocal lesson and scheduled my son another drum lesson. It was at this point the owner started trying to force a month to month contract on me after 1 lesson. I explained that my son's grandfather is very sick with stage 4 pancreatic cancer and that we can't guarantee we will be in town every week since we have been visiting him more ( almost weekly ). The owner seemed unsympathetic to this and continued to debate and argue about getting his contract signed. After that, I considered not coming back because I didn't want to give this man any more of my money, however I had really enjoyed my 1 vocal lesson and my son also enjoyed his drum lesson, so I asked if I could pay for another vocal lesson in advance to which he begrudgingly agreed. I explained to him that I would be happy to pay for our lessons a week in advance when we knew we were going to be in town. However that wasn't good enough for him and he insisted on locking me in a monthly contract, and that I would have to next time I came. My son's second drum lesson was great ( yesterday ) and I had my 3rd vocal lesson today which was lovely. Unfortunately, when I came around the corner to the front desk, the owner was waiting for me with a posture and look on his face that said he was ready to argue. Great way to greet a customer upon seeing them. He immediately asked me what I had decided about his contract, to which I declined to sign it and offered to pay for another vocal lesson a week in advance since I know I will be in town next week. He debated me again and said that I couldn't do that and tried to argue that rules are rules, which is just silly in this case. Most of his arguments were based around people in the past not showing up for lessons and them losing money since they would have teachers there still getting paid. However, if someone is paying you a week in advance for an upcoming lesson, you're guaranteed that person is going to show or at least to have their money for the lesson already. In the end though, it is his business and he can make up whatever obscure and silly rules he wants. Just know, that after your 1st lesson they're going to try and force a month to month contract on you and make you lock in a time for every week. Personally, I'll be taking my business and my money elsewhere.

My 6 year old loves it! He's been having such a great time learning new instruments and music. The…read moreprice is well worth it. I love that the instructors really care about teaching the kids and helping them grow, their love for music.

My son has taken lessons and performed with School of Rock for 5 years. He started with a Summer…read morecamp and worked his way up to House Band. It has been a fantastic experience! The teachers are amazing and the performance opportunities keep the kids learning and engaged. His primary instrument is guitar but over the years that has expanded to include bass, drums, and keys. Wherever his passion took him they were able to support him. I feel like I have gotten more than my moneys worth at every turn and I can not say enough good things about the owners, the teachers, and the support staff. If your kids have any interest in music at all you should check out School of Rock.

If you are looking for an instrument for your high school student then this is the place…read more If you are a serious musician you will find the store is confusing, cluttered mess. The proprietor seem nice enough, if a bit eccentric, but hey, aren't most musicians?

I went in to buy an electric acoustic guitar. My salesperson was super professional and friendly…read moreand In. Wry happy with the purchase. So glad I found this place. I will be back

This is a family business and Rick treats everyone who walks through his doors as family. He…read moreobviously loves music and is passionate about sharing that love with the kids and adults that take lessons here. All the teachers we have worked with are great, they work well with kids of all ages and adults. Best place to get music lessons in VB or Norfolk, and I shopped around A LOT before I went to Back to Rock. Check it out!!!!

Love this store! Something here for everyone. Wide selection of Grateful Dead t-shirts, artwork,…read moreposters, tapestries, hippie clothes, spiritual items, purses, hats, candles, Buddha's, and much, much more! Love the energy put into the decor and the employees are exceptionally nice and inviting.

I purchased a tie die shirt on 8/1/23 and did not ask for a receipt and paid cash. It was a large…read moreand too small when I brought it home and tried it on. I took it back a couple days later (8/3/23) with the original tags on it and asked to exchange it. The two girls at the counter said to find another shirt with the exact same price. I found another shirt but it was $1.00 more. I told them I would pay the difference and they both told me absolutely not. The new shirt MUST be the exact same price Note that there were many other shoppers in the store but these two girls behind the counter, refused to come out from behind the counter and assist and assist anyone in the store. Their personal conversations from behind the counter were more important than assisting store customers. I ended up leaving with my original new shirt that was too small. Lesson learned - expect terrible service if two girls are working behind the counter and get a receipt. I do not recommend shopping there unless you enjoy absolutely terrible service.

My daughter had been taking piano lessons with Mrs.Jones for a year now and she loves it. Mrs.Jones…read moreis such a wonderful teacher who not only put time and effort into her teachings but also she have well put together recitals all the time for her students that many music teachers just don't do. She's very flexible with students' schedule and will rearrange dates for lessons whenever possible. She have 40some students each year that are all great performers and many many students whose been with her for 8+years or more. Many of them are the top students in the area. I'm very appreciative of her and all her inputs. My daughter will continue her lessons with her as long as we can cause I know she's in good hands. I highly recommend her to anyone who's serious about piano lessons.