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    Quality Music Center - VA Beach

    4.5 (8 reviews)
    Closed 12:30 pm - 8:30 PM

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    3 days ago

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    Ask the Community - Quality Music Center - VA Beach

    Guitar Center

    Guitar Center

    3.5(45 reviews)
    5.8 mi
    $$

    John Russ and Patrick Walsh are excellent guitar techs. Every time I bring one of my instruments in…read morethey always do a top-notch job. Great guys & experts in their craft. if you need guitar or bass work done in the Virginia Beach/ Chesapeake/ Norfolk area, bring it to those gentlemen.

    Long story short: No customer service and a bunch of people who hate their jobs and don't have…read morepassion. Long story long: I'm a photographer and videographer that works for a nightclub and they sent me here to grab some fog machine fluid. I made the order online and came to pick it up just cause I live 30-35 minutes away and wanted to make a quick grab and go. As soon as I arrived, I went to the first person I saw and was told "Oh! I'm off already, I was supposed to leave an hour ago, go find another associate.." I then proceeded to walk in the DJ section side because I wasn't directed where the next associate was so I decided to get lost. I saw a gentleman at a counter and stood in front of him waiting to be acknowledged but he just stared at me blankly so I then proceeded to ask him which he huffed and puffed in annoyance. After giving him my name he walked off silently without a word and grabbed my things. When asked for an ID, I gave him a government issued ID and was told with attitude that it had to be a drivers license (this didn't make sense to me cause if my government issued ID gets me pass TSA, I didn't see why my ID couldn't get me pass fog machine fluid.)

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    Quality Music Center - VA Beach - musicalinstrumentsandteachers - Updated August 2026

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