They have a bevy of instruments and offer lessons on almost anything (my son goes there for tenor sax). The lessons are very affordable. I've found the staff to be responsive and friendly. And I like changes to the lessons (like reschedules) are confirmed via emails read more

Took my son's saxaphone there to be repaired and tuned up. They did not follow up with me when it was finished but continued charging me for the rental. When I called them to see what was going on because it had been two months they said "um someone left you a message two months ago and didn't hear from you." I ALWAYS return calls so I think this was an absolute lie. I asked why they wouldn't try calling a second or third time perhaps. And the guy was just like "uh, uh, well, uh ....." Ridiculous. TWO MONTHS my son's instrument has been sitting there. read more

My son had been coming to this place for over 1 year for bass lesson and now I just found out they had been over charged me so many times. When I signed up I asked them very clearly about it but whatever they said it will be depends on who is answering the question. First, I saw they charged me different date every month, I called, and the young guy told me that they just charged when he took 4 classes. Second, I asked them if I want to cancel the class what can I do? The young guy told me just call them to cancel. And I asked it will be charged or not? they said "NO", They just charged for the date that he comes to class. After over a year, I found out they had charged me every month for 4 lessons even sometimes we had to cancel for emergency, I always called to cancel. Recently, they charged me for whole month of September while my son did not go to any lessons because of his sport schedule. I called today and the older man said I will be charged 4 lessons in advantage for the whole month on beginning of the month even he cannot go to the lesson, and we call cancel less than 24 hours. That is not what they told me from the beginning. So it means these 2 men said different about their policy. They want to charge me full month of October again even my son did not come, and it is really ridiculous. I ended up cancel his lesson and I will sign up somewhere else has better experience. And of course, never go back to this place again. read more

Every time I go to this store, I leave very happy. The store has a wide selection and if they don't have something in stock, they can order quickly. All of these types of stores have access to similar merchandise so the defining factor is the people. John, Franz and Jed are absolute aces. These guys treat me like I am their friend for 30 years. The personalized service is elite. They listen to my needs and then always make a great recommendation. John, Franz and Jed are there to help you, not sell you. There is zero sales pressure in this store. To my friends in Woodbridge and nearby - do not suffer in traffic to drive to a guitar center 20 miles away. We have an awesome music store right here. read more

My family have been going to the Woodbridge store for years now, however I never had the opportunity to deal with them directly until now that I have decided to star learning how to play the guitar. I got a really good deal in a beautiful guitar and other accessories. I also started to take music clases and I am really impressed with their customer service. Everybody at the store are very knowledgeable and courteous, specially the store manager Ashley. Great people! read more

Music & Arts - Musical Instruments & Teachers Near Me - Woodbridge, Virginia

This is my second review on yelp and I want share a lot of my experiences with a few places I think deserve their recognition. This place definitely being one of them. I came here about 2 months ago with my little brother and mother looking for a school (Hampton middle school) instrument that my little brother could get his hands on. We were helped by an very nice older gentleman who helped explains things both English and Spanish to my mother very fluently and showed us a variety of clarinets to choose from. Further along our shopping experience we also were being helped by the store manager (if I remember correctly she said her name was Ashley) on tips and advice for my little brother on what accessories he should buy to go with his instrument. And coming from me being an older brother not knowing much about instruments Ashley definitely educated tony and I on all of the what do and what not to do's. She recommended all the pros and cons of each accessory available and also gave him a few tips on what songs he should start off with as a beginner to learn quicker. And bare with me while all of this is going on she and the other gentleman were translating it for my mother in Spanish as well, so that she could understand everything they were informing us through out the whole experience. When we were finally rung up not only did we come and leave with more then what we wanted , they also gave us a discount coupon of a promotion I didn't even know was happening and saved over $20 I believe! All I can say is this is a great place if you're looking to go and buy an instrument perhaps a beginner or maybe even a veteran, but you will be taken care of by this staff! I hope to go back soon a buy a guitar for myself and hopefully run into the same employees or if not new faces to give me all the advice and helpful tips on my next purchase! Thank you guys for the wonderful experience ! And keep up the great work! Gracias! - (that was from my mother!) :D read more

I have been taking lessons here for over a year now and I can't say enough great things. The staff is always incredibly nice and welcoming when I come in each week. I started out taking banjo lessons with Kareem, then later switched to guitar (still with Kareem). He is an incredibly talented musician. It amazes me how well versed he is, not only on different instruments, but also different styles. He is also very patient and is great at adapting to everyone's different learning style. I can't thank him enough for helping me re discover my love of playing guitar. I highly recommend!! read more

My son has been taking guitar lessons here for two years now. His teacher Anthony G is great and recently held a recital for his students, which by the way turned out really well. The staff is also very helpful, especially Ashley. Very welcoming and great with customers and students. read more

Won't give them one star since they have corrected the problems so far, but you can't believe that everything they sell is both working and complete without checking it yourself. Rented a violin and got the insurance, daughter took it to class and the teacher found out the violin was broken because something was wrong with the sound post. Took it back and they replaced it (but would they if I didn't have the insurance even though this is how we got it? I'm not sure...) Second time I went to get the violin starter kit which is boxed. Got it home and it only had the stand in it, someone had taken everything else out. I'll have to take it back and see if they fix this problem. The place is not close so it's a real pain to always need to make two trips to get what I'm paying for. read more

I walk in to buy a guitar. Take note i have no idea how to play, but i was committed to learn and purchase one. Ashley walked up to me and greeted me and helped me all the way through the process of finding a Beginner guitar and Course. She even taught me a little on the basics. I can't thank her enough. Thanks for everything! I love my new guitar! read more

My experience has been exceptionally great. My teacher is Mrs. Laura and she teaches voice/piano. She is a great teacher, so glad I have her! read more

I called Music & Arts to inquire about a product to see if it was in stock. I encountered some of the best customer service I have experienced in a while. Ashley is wonderful, considerate, and very knowledgeable about the products they carry. She went over and beyond to make sure that she would find the right product for me. When she was unable to locate a particular product, she invested her time in locating a product that was not only comparable, but better than the original. I will definitely be taking my business to this location. Ashley is a customer service star and deserves to be rewarded! read more

My brother has been renting his trumpet from them for a couple years now. Every time I walk in I'm always greeted with the most polite sales associates. The store is under new management, Ashley I believe? Very helpful and well-rounded, she always goes to great lengths to make sure each and every customer is content with his/her order. Great customer service! I recommend the Woodbridge Music and Arts for all your melodious needs. read more

I rented a trumpet from my son. During the experience, the salesperson told me that the price of the instrument and the time of completion with the rent to buy the price was $1000 more. The salesperson apologized and stated "I forgot their was a difference". I thought okay that fine it happens. However, I have called the 1800 customer service number and have received different information each and everytime. Music and Arts needs to get it together. The people on the phone are extremely rude as well. Good Luck! read more

Renting an instrument from this place was a rip off, especially the "insurance". Moving on to Dale City Music and I won't look back.