My husband has been waiting for over six months for this company to correct the unacceptable work…read morethey performed in my home. They installed extremely expensive blinds, the service has been profoundly disappointing. Since the installation, they have repeatedly scheduled appointments so they could come and address the numerous issues. Each time, my husband rearrange his work commitments and personal responsibilities to accommodate them, only for them to show up, look at the problems, and leave without making a single repair. At this point, it feels as though they are simply wasting his time and showing complete disregard for their customers. My husband had spoken directly with the owner (or the person in charge) as well as her son, and despite countless conversations and promises, nothing has been resolved. The lack of accountability, professionalism, and respect is astonishing. When customers invest this kind of money, they expect quality workmanship and reliable customer service. Instead, he has been left with endless excuses, and six months of frustration. I am formally requesting that this company either: Properly repair and complete the work to the standard that was promised, or Remove all of the blinds and issue a full refund. No customer should have to endure this level of incompetence and neglect after making such a significant investment. I strongly urge anyone considering this company to think carefully before doing business with them. My experience has been extraordinarily disappointing, stressful, and entirely unacceptable.

Our Design Consultant, Paul was knowledgable, patient, & provided very good customer service. He…read moremade my project pleasant, instead of a difficult decision process. Good job Paul. Keep up the good work. Cheryl Becker

Bruce is a consummate professional and did a great job with my shades and blinds. Fair priced and…read moreexcellent service - what could be mo betta?

Bruce responded immediately upon receiving request for an estimate for installing 2 window…read moretreatments and 4 curtain rods and a rod for a double French door. He arrived promptly on the scheduled day. He explained exactly what he was going to do and answered any questions we had. He cleaned up as he went along. In all he did a superior nod at a reasonable price. Highly recommen.

Plantation shutters arrived in the time frame as promised. However, when I submitted the final…read morecheck, it was electronically deposited and cleared two days later. Approximately two weeks later, someone attempted to electronically deposit the check again. If it were not for my bank catching the mistake and reversing the charges, I could possibly have been double billed. It seems as though someone from the company should have caught this oversight. I did bring this to their attention and blamed it on a clerical error.

BUYER BEWARE!!!!!!!! We ordered our shutters August 27,2025…read more We were told to allow 6 to 8 weeks. Although they were nice about it, didn't change the fact that they kept putting us off. They came up with excuse after excuse. We finally got to the point where we literally had to threaten to expose them which they told us if we did, they would sue us. So,we can at least leave a honest review. We finally got our shutters installed Feb 3,2026. You do the math. ‍

We couldn't be more pleased with this company! This is the 2nd time we have used them, this time we…read morehad plantation shutters installed throughout the house as well as fillip shades on the lanai. Janine, our salesperson, guided us through the purchasing process, recommending 4" rather than 3" shutters for our home. She also recommended the larger trim. She was right on all accounts! She did all the measurements herself, and everything fit perfectly. The ordering process was easy & shutters arrived sooner than expected which was a huge plus. On installation day, Caleb & Christian arrived on time and went straight to work. They were quick, courteous, & efficient. They were very careful with home so that was very much appreciated. They were knowledgeable as well & instructed us how to care for our new shutters. If we are talking "flawless transaction", this would definitely fit the bill! Highly recommend this company!

This is a very professional and customer oriented group. They work hard to earn and keep your…read morebusiness. We had IWS install custom shutters in our entire house. They came on time to measure and discuss options. The quote was the best we received from several different vendors. Steven was our salesman, and he was great to meet and work with. His team was very good at what they do and cleaned up after all the work was done. The job was done on time and looked great. We actually made a few additions and changes to the project after the main work was done, and Steven and his team took care of it quickly. Always working on making sure we were happy with the finished project. I would use this group again when our next project for shutters and blinds comes up.

Budget blinds is horrible! They do not stand behind their crappy product. we purchased 5 blinds…read moreand 2 are defective. they are barely 9 months old , never raised or lowered. the one time we would like to use those functions, they do not work! My advice is if you want blinds that don't go up and down, be sure and purchase from budget blinds. If you want blinds that actually work, shop anywhere else! terrible customer service! They take your money and run! The consumer needs to RUN away fast from this business.

We had budget blinds replace a front window treatment. All appointment times were on time and our…read morenew blind was ready about three weeks earlier than expected. We are very pleased with the final product, and would recommend them to our friends!!

Nicholas and Landon know shutters. They're courteous,…read moreprofessional and very knowledgeable with years of industry experience. Their initial price beat all other vendors that I got quotes from. Installation was approximately three weeks after signing the contract. The plantation shutters look great and the guys stand behind their work.

From the owner: We are the local window treatment, blind, shades, and shutters supplier. We are affordable, custom,…read moreand fast turn around time! WE do repair existing blinds.

They did a great job replacing my head rail! It has been holding up wonderfully and I appreciate…read moretheir work!

Do not use this company. They have been "replacing" a…read moremotor in one of our blinds for almost a year There is zero communication and horrible customer service Now you can't even call. It's just an answer g machine that hangs up on you Absolutely absurd Stay away!

I switched my vertical and slat blinds for Roman /roll type shades on all my windows…read more The owners came by with samples, took measurements and gave me a quote on the spot. They then came to remove the old and install the new and were finished within 1 hour. They work as a team and are pleasant and professional. And all at an amazing and affordable price! They have been in business for 40 years and are experts at their craft! And such a lovely couple to chat with too!

As our fifth time of having the occasion to utilize the services of this business, I want to…read moreexpress our gratification. Being especially glad since we recently had the need to have our sunroom windows tinted. 11 windows facing south now bring the high temperature down from 80 degrees as the blinds were drawn, to a more comfortable 75 degrees with the blinds open...letting in more light at the same time. Whew!!! What a difference! A super great job and much appreciative of our choice we made with Al's Window Treatments once again! G&S