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    Smart TV Installation

    5.0 (5 reviews)
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    Rob the Brit Home Theaters

    Rob the Brit Home Theaters

    4.1
    (15 reviews)

    I have used Rob the Brit twice for television/ Sonos installation, living in Lakewood Ranch. They…read moreare professional and responsive to your needs. Exceptional service...

    This is a fact based business ethics review, not an attack on Rob's employees. Rob's employees…read morehave no control over Rob's pricing of services or delivering of products purchased, however they full well see his fraudulent business practices. I spent $25k+ with Rob on our new home sound system. Rob quoted install at 5 days after telling me it was a two days job a month before when he visited the job site. His employees actually got it done in 3.5 days. Half days count since he charges $1,200-$1,500 per day. Rob proceeds to invoice me for the full 5 days. Rob then argues with me that he is entitled to charge even when his employees aren't working. He spitefully concedes. 90 days later the sound system completely stops working due to a failed HDMI extender. After chasing him for months to schedule the repair he then charges me for a new replacement part which is under warranty. Last and likely most fraudulent is that I paid for a WiFi extender that he 12 months later cannot procure then has declined to return my money. Customers are not the center focus for Rob as evident by charging for fictitious labor hours and profiting from equipment replacement on equipment he selected. Arguing as a response to a customer is not how to keep customers nor gain new ones. The above business practices represent the definition of fraud.

    Smart TV Installation - tvmounting - Updated July 2026

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