"THEY DON'T STAND BY THE OLD STUFF...."…read more I bought a very nice used EUB-1. One of the tuning mechanisms broke. I sent 2 emails, with photos, to this place and never heard back. I finally called and explained my situation. The person on the phone told me to look online for something similar. They built the thing. Really, no records of what they bought? It would have been nice to provide the hole measurements at least. Fortunately, a guitar repair shop in Berkeley found an almost identical replacement, no thanks to the people who built the instrument in the first place. I guess they couldn't be bothered to help someone out with an old instrument. Not much money in it, but there's something about standing behind your instruments, even after the sale has placed money in your pocket!

If you get a chance to have John work on your guitar, go for it! He is awesome and there's a reason…read moreall those famous people went to him..

Jennings is an excellent creator of works of art, really pleased not only with the kindness and…read morefollow-up in each part of a process that, by the way, was faster than I expected. The guitars represent your company well, they are simply extraordinary... thank you very much for making my favorite guitars for me.

The guy who had been working on my guitars for over 10 years decided to close shop and had to find…read morea new "guy". I saw the reviews for Jenning's Guitars and decided to try them. I am extremely happy that I did! I brought 2 Electric/Acoustic guitars to them and Chad worked on both. The first one was a minor fix, which he took care of quickly for me. The other was a re-fret job. The quality of the work is great and he took the time and made the effort to work with me and tweak the guitar to my liking. Great quality, service, and really fair prices! Thanks Chad!

Danny RD. It is awesome if you ever go there that guy deserves a raise! He helped me find the…read moreperfect guitar that I was looking for, he was very knowledgeable and helped me out a lot. He's the man!

Good luck finding someone to help you. Every time I walk into the store I'm shocked that it's still…read morein business. It has to be online sales keeping this place alive. But for those of us who live in this town, it would be really nice to get some help when we walk in.

Great place for kids to take music lessons. The teachers are very good and they have an organized…read moreschedule. I wish they had more classes for other instruments besides guitar and drums, but they have lessons for instruments like saxophone, trumpet, etc. Prices are reasonable as well.

Love everything about this place. As someone who is a musician and also used to run a lessons and…read morerehearsal space for Guitar Center, I can confidently say this place has it together and has the highest quality staff I've ever met in the business. I also love their music shop and the awesome selection.

Wally at Wally World Music in Thousand Oaks, CA truly cares about customers and teaching great…read morelessons. He is a very friendly, caring, special and knowledgeable person.

I was coming to Thousand Oaks from Las Vegas to visit with family members. I was in need of a…read moreukulele setup. I phoned Wally the prior week to see if this was something they could take care of. He was so awesome and told me to bring the uke with me. The setup was perfect as I knew the saddle and nut needed some help for correct intonation, also adding a low G string. The service was superfast and much less expensive than I thought it would be. I am so pleased that I found Wally and would highly recommend his services to anyone. Thank You

I took my custom built, $10,000 acoustic Koa cutaway for minor surface repair and this guy did a…read morebotch job, I was horrified, it was worse when I went to pick it up. He handed me my guitar, I was speechless! I looked at him, , trurned around and left. He knew better that to even ask me to pay him. He might be good repairing amps, but I don't think he's really a "luthier", he's not even set up to do finish work.

Great guy, does an awesome job. Handed him a bass guitar and he got it set up exactly how I wanted…read moreit.

Derick and Brian are both just amazing people. I recently had a guitar stolen from me, and both…read morethese guys played a part in me getting it back.... Hassle free. I highly recommend them to any and all guitar players, there shop is beautiful and you don't find that level of integrity very much anymore.. Both these guys are fantastic..

I purchased a Collings OM1AV SSSB from them recently. They are outstanding. They were…read moreexceptional. Dustin and I probably exchanged 30 messages. He agreed to let me upgrade to second day air because of the extreme cold weather, let me make the decision on exactly when to ship. When the guitar arrived it was exactly as described and I am extremely pleased with the purchased. It was packaged above and beyond any I have ever seen. This purchase couldn't have been any better. When and if I purchase an additional guitar, I hope they have what I am looking for...

Wonderful staff I wish they can come work for me Repairing windshields but they have way better gig…read moretalking shop and education customers on guitars . They let me play this amazing Martin D35 which louder then a oringal d35 the bracing is different I never knew I own Martin d35 and didn't even knew they made louder version but when u go to this shop they have martins I've never heard of and Santa Cruz if you are lucky . Santa Cruz by far is the best guitar maker for those getting in to guitar don't worry you don't need one yet

awesome guitar shop with friendly owner/staff. Lots of vintage acoustic and electric guitars in…read morestock. if you love guitars you must go here. plenty of parking in the shopping center.

I needed a replacement pad for a saxophone outright without installation. I called Hensons and the…read morelady I spoke with was super helpful and friendly. She took down the sizes I needed, verified she had them and put them in a bag at the front counter waiting for me. Pricing was fair and when I picked up she was super helpful with giving tips on replacing techniques. I would definitely recommend Hensons!

My family bought various instruments for twenty years from Henson's Music Store in Camarillo, CA…read more We always loved this family owned music store because of the loving care we received. My four older children developed a lifelong passion for band and music because of this lovely store. Henson's family run music store is deeply missed in Camarillo. The Camarillo music store staff helped my four children survive and thrive after the death of a sibling. Music helped my surviving children so much! Music can be so healing. Music helps students academically in math and reading and to focus well when children play instruments beginning in fourth grade or sixth grade through twelfth grade. Playing in band or orchestra helps students be organized and concentrate. it improves self esteem too. Again, music helped to save my four surviving children emotionally. Thank you to the wonderful Henson family! It is truly rare to find such knowledgeable and caring staff in a special family music store. There are many young sales people at other music stores who seem to lack the ability to care about other human beings or develop any concern to learn much about instruments. It appears to be just a job for these sales people. So, it is such a blessing to know Lisa at Henson's Music Center in Oxnard who absolutely understands customer's needs and has excellent values to help them continue loving music. It is their passion to help people gain a love for music and playing instruments. Excellent job Oxnard for having such a great family run music store! I highly recommend you drive to Oxnard to meet Lisa, Lucy, her mother and their caring, knowledgeable staff or extended family. That is why loyal customers keep returning to Henson's Music Center in Oxnard. Customers never need distant or seemingly uncaring music store salespeople. People need knowledgeable and caring music professionals to help transform their lives through music. Thankfully, Henson's Music Center is still in Oxnard. Lisa Henson looked over an almost brand new Yamaha Tenor Sax 480 to check how well it worked. She is a remarkable person. My fifth child and youngest son, is forever grateful to Lisa Henson for her help. The Henson family at Henson's Music Center and their caring staff in Oxnard put so much loving effort into excellent repairs on instruments, lessons and every interaction with all customers. Their authentic nature shines through in all their interactions with people. I highly recommend you drive to Henson's Music Center in Oxnard and avoid any sales people in nearby music stores. The drive to Oxnard especially on side streets, past lovely fields is enjoyable. Plus, the parking is great near this inviting and warm music store. You will be forever changed by the entire knowledgeable and friendly staff.

walked in to check out some instruments and maybe even pawn a rolex watch.... immediately got told…read morenot to "waste my gas" because "no one takes them." oddly aggressive for a dead shopping center, if you ask me!

Sold them gold, they gave me 30% don't sell your jewelry to these guy. Mills jewelry & loan is down…read morethe street & more reasonable. This guy Bought my gold for 30% sell it for 120% over what they bought it for. Customer service was an alright experience. Told me he wasn't gonna buy stuff another man was bringing in, so expect to be talked down on when selling something here. Btw everything is out dated in this shop. You'll get better prices/service on Amazon.