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    Music Lessons with Nate Bech

    5.0 (1 review)
    Closed 9:00 am - 9:30 pm

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    Guitar Center

    Guitar Center

    3.5
    (88 reviews)
    1.1 km
    $$

    I went and bought a 2 Chanel mixer here. I was helped by the young guy with medium length cool…read morehair. He was really helpful and understanding. I purchased a clearance item, and I was a little concerned hearing that it would be final sale, but once we both noticed that the box had been opened at some point he said that if there was anything critically wrong with it , that would affect its use; He would find a way to make it right. I I understand he probably could not promise a return, at that time, but he did make me feel at ease and I went ahead with the purchase. everything turned out fine of course, so I really really appreciate it.

    I have been a customer of Guitar Center for 30 years. I used to frequent the Clackamas store. The…read moresales people were super friendly, I was treated as a good customer. If I was looking at the wall of guitars they would ask me if I needed help and take down guitars for me to play. They would show me new equipment that had just arrived and they would demo the equipment with me. I moved to Washington about 20 years ago, so the Hayden Meadows location has been my go to. It has not been the same experience. I have pretty much been ignored when I walk in. It's really sad that the customer service is not what it used to be. I have gone in several times and looked at the wall of guitars and have never been asked if I had questions or wanted to see anything. Last time I was in I spent quite a bit of time looking at the guitars. I saw a couple guitars online that they had in stock at the store that I am interested in. The guitars were out of reach. And personally, I do not like to take $1000+ guitars off the wall. An employee asked me how I was doing as they walked by. I said great, they kept on walking away. I left. Without help. Since I cannot get in person assistance I have been ordering online and picking up my orders at the Hayden Meadows location. When I have a return I bring it back to the Hayden Meadows location. I typically get the same response, "Did you order this online. Yes I did. Okay see you later." I would really like to put my hands on gear, demo it and get some help at the store. The only reason I continue to use GC is their online salespersons and their return policy. When I order online the freight I pay for the equipment, in my opinion is negligible. I can demo the gear at my leisure, and I get better customer service. I think I'll place the order online for the guitar they have in stock, then return it if I do not connect with it...

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    Music Lessons with Nate Bech - musicalinstrumentsandteachers - Updated August 2026

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