The customer service wasn't so great and the main guy "helping" me had a stuck-up attitude and…read morewasn't very respectful to me or my needs. They seem to have a decent selection of brass and woodwind instruments as well, but lack basic or a variety of accessories for them.

We have been going to this shop for many years. The staff are enthusiastic about helping people…read morefind instruments that they love and they are incredibly helpful. We had an issue with one of the instruments we purchased (user error? manufacturing?) and they replaced it to make sure we were satisfied. While you can't expect that every time there's an issue it speaks to their desire to offer great service and to support their customer base. Plus their selection of beautiful instruments seems unmatched in the Portland area.

I was VERY impressed with my visit to Centaur Guitar! Selection is HUGE (much larger than one…read morewould expect when looking at it from the outside), the staff is EXTREMELY knowledgeable, helpful, and friendly, and prices are LOW. They carry a huge variety of electric guitars, acoustic guitars, amplifiers, and accessories. They also offer setup and repair services. They sell both new and used items. Their used items were unanimously in extremely great condition, and did not appear to be used. A few things to note if you visit: *There is a small, private parking lot *The entrance on the building that is on the same side of the gate as the parking lot is not actually for Centaur Guitar, it is for an amplifier repair service that shares the building. *The entrance for Centaur Guitar is on the street side of the building, past the parking lot gate. *To enter, one must ring the doorbell, and an employee will open the door to let you in *There are no centaurs available for sale

What a great place! I start my guitar class tonight and I completely spaced on procuring a guitar…read moreuntil today. I forgot the name of the kind person who helped me. They took the time to go over several guitars with me so that I walked out with something that was usable, nice sounding and not intimidating. I can't wait to use my new guitar tonight.

This shop is incredible!! The staff was very nice, knowledgeable and genuinely passionate about…read morehelping me find the right gear without feeling pressure to buy at all. They have an excellent selection of guitars, amps, and accessories. I'll definitely be back and highly recommend checking them out!

Looking for guitar specialists? Thunder Road is your place. They have a selection ranging from…read morerelatively inexpensive to "to die for" models. The best part is their service--these guys love guitars. They own them, play them, know them, and they will expertly guide you to the instrument best suited to your level of playing, size, and budget. Will, the owner, recently helped me with an issue I had with a Martin acoustic, and I walked away completely satisfied. It was a "win-win" solution. Great place for guitar aficionados as well as beginners who need guidance on finding the guitar of their dreams

This place is awesome! I spent a long weekend in Portland with my 10yo and we spent 3 days here…read moretesting out everything they have on display. All the employees were so knowledgeable and kind. They encouraged him to test out everything and enthusiastically shared their knowledge with us. Plus they have a couch so there's somewhere comfortable to hang out if your shopping buddy decides to spend hours here.

Great sales around the holidays. The 10% really helps! My favorite modular store in the US.read more

Staff is friendly and helpful Good selection and prices Definitely my go-to place for…read moreinstruments and service

Gave me great advice and saved me money. I updated a guitar amplifier simulation on my computer and…read moregot a message I didn't understand about "buffered pedals" and "impedance matching." They explained to me what that meant and why it wasn't a big deal for my situation. They could have sold me a bunch of stuff, but instead they were honest. Solid 5 stars.

I went in to buy a bass and a practice amp. I got talked into buying this little…read morerecording/headphone device for the same price I wanted the amp ($160). I was told I had 30 days to return it. I didn't like it and tried to return it a few weeks later. What I wasn't told was that I'd only get $50 as in store credit if the box was damaged (just the box, not the actual product itself). The worst part was the guy looked up the resell price on a used version and it came to about $80, but he then took 35% off even though it's a return. I then wanted to buy an amp (What I originally wanted before I was talked into something else) and asked for something around the $150 mark. He then tried to talk me into an amp without telling me the price. I had to firmly ask what the price was twice before he told me it's $300. Even though I was visibly upset from losing $100 from a product I bought from them because the box was damaged. I finally got him to show me exactly what I wanted. If you go here, know exactly what you want and be firm about it so you're not talked into getting something you don't want that costs more money. Also know that the boxes their products are in are worth $100 so you can't return a perfect condition product, within their return window, if the box is damaged.

While I have no complaints on their sales department which always has been nice, my rating is for…read moretheir amplifier repair service that is not honest. I highly recommend being very careful if you must bring your amplfiers there. It's for a repair work finished for my Mesa Boogie Mark III on 3/6/2022. I brought it for a crackling noise and it was just due to a bad 12AX7 tube (V1) due to bad contact on pins. They knew it but they additionally replaced a healthy volume pot, 2 healthy 30uF filter capacitors, while leaving one that was actually bad and underspec (20uF) which was worsening 60hz hum (which is the design weakness with this amp even with DC heater supply for V1). Total cost I paid was $100 + $15 + $16 + $10 + $125 = $266!! In addition, they didn't tighten up the top suspension screws which caused one 12AX7 tube to break during transport. It was not my first time taking the amp there because they are supposedly the only Mesa Boogie service center here. In 2018-2019, it was also them who installed the very JJ 20uF 500V filter capacitor that is underspec! I am engineer myself with a master degree in electrical engineering and I have been learning about repairing and building vintage tube amplifiers in past few years and now I know well enough. I still have all the receipts and documentation and the healthy parts that have been wrongfully replaced.

Really inviting and welcoming…read more Each employee has a different perspective so know what you are looking for There are plenty of instruments looking for homes I was looking for a guitar and found a decent one for a hundred dollars It's a very respectable store in my humble opinion

Small, intimate venue for great music. There's a bar with limited bottled beers, cider and soft…read moredrinks. Small bar-nuts kind of snacks are available for purchase but no other "food"; however you are welcome to bring in your own snacks/food (and you can have food delivered there too!) The artists booked here are good quality, there's a sound guy (to be sure you have a good sound experience), and the sound actually IS good.

Why most people utilize regular household movers to move their pianos is a mystery to me? I was so…read moreimpressed with the professionalism and knowledge of our piano movers. They took great care to carefully breakdown, skillfully wrap and protect our grand piano. They efficiently loaded and secured it in the truck. What an amazing experience! Don't trust just any company to move your fragile instruments. Excellent experience all around.

Lotof and Michelle's is the best. From your first sitdown at a piano to the delivery to your home,…read moreyou will find no better or more knowledge.