I can't recommend this company enough. From the very beginning, Dan was incredibly kind,…read morecommunicative, and easy to work with. He kept us informed every step of the way, followed through on everything he said he would, and truly went above and beyond for our family. It's clear that this company is run by people who genuinely cares about their customers and treat them with kindness and integrity. The bounce house was delivered exactly when he said it would be, the process was simple and enjoyable. Our kids had the best time! We're so appreciative of everything Dan did to help make our event a success. Thank you again!

Very pleased with the service. Easy to select. Equipment delivered to the house and set up quickly…read more It was a big hit. Would definitely rent again!

Delivery was not on time as promised, 1 of the tables we received had no metal rim so it was…read morebasically a plywood splitter table that cut 2 of our guests. Paid for table covering that were not received and the ones we got half were reused. 0 attempt made my company to apologize for experience. For the premium they charge would go elsewhere in future

Worked with Fun Events on the rental of a sno cone machine for a company event…read more The ordering process was easy, pick up was a breeze. I purchased the full package that included cups, straws, the machine, and 4 drink flavors. They also include a handy metal tray with drip tube and an ice scoop. Didn't use half the drink flavors (they are huge) and unfortunately the ice scoop did not make it all day. I donated the unused flavors and was told the broken scoop was a wash. Would definitely use them again!

We used General Rental for our wedding. We had an outdoor ceremony and an indoor/outdoor…read morereception. We ordered a beautiful arch for the ceremony, 120 white chairs, picnic tables, cocktail tables, and the associated linens, and lots of strings of outdoor lights. Everything came as ordered and General Rental was excellent to work with. We actually added a lot of additional items as time went on with the planning process and they were so helpful and accommodating with estimates and add ons. Delivery and pickup were smooth. Everything was exactly as ordered. I highly recommend.

Rented a pressure washer 4000 psi blew me away. The guys over at general rental hooked me up were…read morereally good provided excellent customer care will be making a return visit

This veteran owned and operated business was outstanding at my daughter's wedding. They were…read moreawesome from the first conversation to the last, they not only listened to our wishes but executed flawlessly. We received many accolades about the DJ from our older and younger guests. I can't say enough great things about this professional company. Thank you again. Go Pioneers!

Jesse from A Personal Touch did our wedding and did a fantastic job. The whole process from booking…read moreto the event was seamless. The web portal that let us select songs and set other details for the night helped out significantly. The ability to outright ban "Y.M.C.A." and the "Chicken Dance" from the very beginning took a lot of weight off of our shoulders. Jesse just had a good feeling for the flow of the night and chose good music.

Ashley helped us get together everything for our wedding and made the process super easy overall…read more During a crazy wedding time a lot of vendors are checking in all at once, but Ashley had everything already in order for us, which made it nice and easy. They were even able to set up super early, which took that pressure off our mind. Loved the process!

I am not surprised that reviews about this company are not readily available. They were awful to…read moreme! I sought their services about 2 & 1/2 months out from a "small-moderate" size event (80) located across the street from their Gurnee location. Initially, Monia, the consultant, sent me the information I requested and as my inquiries increased so did her lack of response to me. After finally speaking with Monia's assistant, she was able to follow through with my request to view the glassware I was interested in. Monia emailed me and told me the glassware would be available for viewing on Saturday. I responded to ask if there was any time that was better for her. I, of course, did NOT receive a response (as I had become accustomed to) so when I arrived to see the glassware on Saturday as directed, Monia had absolutely NO idea where it was and spent the next 20 minutes searching for what had been placed in the cabinet in the show room. This is a testament to Monias investment in my affair as well as their level of communication with one another. When I asked Monia about the various emails I had sent without response she failed at true business acumen. She made up excuses.., she was sick, she was out of the office.., she was sorry. Really? In the end, I was sent a quote with extraneous costs that were never discussed. The old "switch and bait?" When I questioned them Monia told me that "things have changed". I attempted to appeal to the fact that I had the terms in writing from emails I had exchanged with them but I was told that "it has changed". When I asked to speak to "her boss" whom she referred to as the one making decisions, she again went down the "excuse path"..., he was not in either location, he did not have an email address or phone number AND..., drumroll please.., he was "going out of town!" The icing on the cake!!! To speak to her integrity, Monia told me that I had started the process "months ago" and that she had weddings that start planning a year or two out. Does this make sense to you? Is she saying that she CAN honor information provided by AAA TentMasters that is older than 2-3 months? But she CANNOT honor information provided within the last 60-90 days? I'm confused! I realize that AAA has been in business for a long time and I'm sure that they do well with their BIG events. However, for us little people just looking to have a small to moderate size celebration, I have to say that they CANNOT do it! Certainly Monia is in over her head and if the owner truly cares about what happened to me, I would've expected to hear back from him by now.

Wisconsin Rental Center horror story:…read more Rented some items from Wisconsin Rental Center for a wedding last weekend (which turned out beautifully, thank you for asking). Upon return of the rental equipment Wisconsin Rental Center accused the bride of using a hot glue gun to repair something on the arch that was rented (because as EVERYONE knows, there is NOTHING a bride likes to do more on her wedding day while she is wearing her long white wedding dress and carrying her ceremonial hot glue gun than to adhere things to an arch!) Wisconsin Rental Center is charging the bride $40 because said a hot glue gun damaged the finish of the arch. (For the record, no hot glue was used on the arch - regardless of the obvious importance that hot glue takes in ALL of our lives). In addition to the false accusations of hot glue chicanery, upon return of the arch the bride was accused of "losing assembly brackets" that never came with the arch to begin with. Armed with the Bride's credit card number, Wisconsin Rental Center now intends to make a $40.00 unauthorized charge to cover an imaginary hot glue atrocity. Needless to say, with all of the high-quality rental centers in the Milwaukee, Wisconsin area - this is the one you should AVOID when it comes to your big day or event. Do not learn the hard way - your hot glue gun will thank you for it.

I was the Mother of the Bride at that Wedding and helped put up the Arch. It was broken when we…read moregot it (Missing parts!!) How dare them accuse my daughter of breaking it and trying to reglue it. It was taken back right from the wedding back to the Rental Center that evening. I'm sure we ran around the wedding with a hot glue gun. If I were you I would NOT use this place for renting ANYTHING - they are now charging her $40.00 (since they had her credit card) - What a scam!!

Rented a Harley rake for a day to move/break up top soil and the equipment broke within a couple…read morehours so I had to take it back, they claimed it was my fault and that they could only give a partial refund, I only had the machine from 7:10 and I talked to the employee at 10:38 and she said to bring it back so I loaded it up at 10:45 after we got off the phone and drove it back 35 min , ( not even 4 hours) (there half day ) must include my drive time back as rental time even tho the machine was broke at the time I talked with her ,so they wouldn't give me a full refund so I wasn't even. able to get half my project done and they wouldn't even give me a full refund, not happy with them, won't rent there again

Our wedding was on Labor Day weekend. When our other rental company for a dance floor and staging…read morebacked out at the last minute, we were left scrambling. Other rental agencies were very frustrating with terrible communication, delays in returning phone calls or not listening to/answering our questions. Colin at Equipment Rentals was fantastic at listening, providing complete answers to questions, even when I had to call him back several times because the only dance floor option they had remaining available wasn't the ideal solution for us and I wanted to investigate other options. When I finally realized that ER was our best option, particularly because of their customer service, we rented with them. Colin took the time to explain all of the setup and work through logistics with us. Other warehouse personnel were pleasant. Pickup and return was easy and reliable. They even sent us a thank you card after our event. Top notch service and thank you for coming to our wedding rescue!!

I will certainly do business with Royal Rentals next time I need any rental equipment. The whole…read moreprocess was painless, and they went out of their way to be accommodating. The prices were very reasonable and they communicated through everything - no stress!! Overall, a very enjoyable experience!

From the owner: It's Not A Party Until We Show Up read more

These guys were great. I rented two tables and twelve chairs from them. They delivered the items…read moreearly and carried them into our unit. Their prices were fantastic, and they were polite and helpful. I would recommend C & S Party Rentals unequivocally.

I used C&S party rental services for my Christmas gathering. they brought the chairs the day before…read moreand picked them up the day after. The communication was great the young man that dropped them off was very nice and respectful. I would definitely recommend their services to everyone. Their prices are very reasonable. I'm not sure who I was in contact with but they were very patient with me and answered all of my questions in a timely manner during the booking process I had a lot going on and kept getting side track but they didn't skip a beat with me.

Double Platinum was great. Bill is awesome and helped us set up all the things we wanted!! Marquee…read moreletters, photo booth, an ice cream truck (nice bites) and a great DJ!!! Our DJ Nolan did a great job and kept the dance floor full!! He took our playlist in mind but added some great hits too. The pricing is awesome, also!

Conner was the best from day 1 at our 1st meeting to the end of our wedding night. He was so kind…read moreand patient with us and always acknowledged or responded so promptly with our MANY questions and or changes. We felt at ease because he always had an answer and he is confident in what he does - and that is what couples need during wedding planning- someone who is cool, calm and collected. He showed up early to the wedding prepared - and executed his assignment like we had asked. He is professional , social and he was a blessing to have on our wedding day. He was able to keep the people dancing and the floor packed. We couldn't be happier with Conner and double platinum! We highly recommend them!