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    A Personal Touch

    4.7 (25 reviews)
    Closed 9:00 am - 9:00 pm

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    Response rate

    100%

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    Ask the Community - A Personal Touch

    Review Highlights - A Personal Touch

    When we booked A Personal Touch DJ we met with the owner, Matt Collins, he was professional, fun and organized.

    Mentioned in 10 reviews

    Read more highlights

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    Wisconsin Rental Center horror story:…read more Rented some items from Wisconsin Rental Center for a wedding last weekend (which turned out beautifully, thank you for asking). Upon return of the rental equipment Wisconsin Rental Center accused the bride of using a hot glue gun to repair something on the arch that was rented (because as EVERYONE knows, there is NOTHING a bride likes to do more on her wedding day while she is wearing her long white wedding dress and carrying her ceremonial hot glue gun than to adhere things to an arch!) Wisconsin Rental Center is charging the bride $40 because said a hot glue gun damaged the finish of the arch. (For the record, no hot glue was used on the arch - regardless of the obvious importance that hot glue takes in ALL of our lives). In addition to the false accusations of hot glue chicanery, upon return of the arch the bride was accused of "losing assembly brackets" that never came with the arch to begin with. Armed with the Bride's credit card number, Wisconsin Rental Center now intends to make a $40.00 unauthorized charge to cover an imaginary hot glue atrocity. Needless to say, with all of the high-quality rental centers in the Milwaukee, Wisconsin area - this is the one you should AVOID when it comes to your big day or event. Do not learn the hard way - your hot glue gun will thank you for it.

    I was the Mother of the Bride at that Wedding and helped put up the Arch. It was broken when we…read moregot it (Missing parts!!) How dare them accuse my daughter of breaking it and trying to reglue it. It was taken back right from the wedding back to the Rental Center that evening. I'm sure we ran around the wedding with a hot glue gun. If I were you I would NOT use this place for renting ANYTHING - they are now charging her $40.00 (since they had her credit card) - What a scam!!

    AAA Tent Masters & Party Rentals

    AAA Tent Masters & Party Rentals

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    Ashley helped us get together everything for our wedding and made the process super easy overall…read more During a crazy wedding time a lot of vendors are checking in all at once, but Ashley had everything already in order for us, which made it nice and easy. They were even able to set up super early, which took that pressure off our mind. Loved the process!

    I am not surprised that reviews about this company are not readily available. They were awful to…read moreme! I sought their services about 2 & 1/2 months out from a "small-moderate" size event (80) located across the street from their Gurnee location. Initially, Monia, the consultant, sent me the information I requested and as my inquiries increased so did her lack of response to me. After finally speaking with Monia's assistant, she was able to follow through with my request to view the glassware I was interested in. Monia emailed me and told me the glassware would be available for viewing on Saturday. I responded to ask if there was any time that was better for her. I, of course, did NOT receive a response (as I had become accustomed to) so when I arrived to see the glassware on Saturday as directed, Monia had absolutely NO idea where it was and spent the next 20 minutes searching for what had been placed in the cabinet in the show room. This is a testament to Monias investment in my affair as well as their level of communication with one another. When I asked Monia about the various emails I had sent without response she failed at true business acumen. She made up excuses.., she was sick, she was out of the office.., she was sorry. Really? In the end, I was sent a quote with extraneous costs that were never discussed. The old "switch and bait?" When I questioned them Monia told me that "things have changed". I attempted to appeal to the fact that I had the terms in writing from emails I had exchanged with them but I was told that "it has changed". When I asked to speak to "her boss" whom she referred to as the one making decisions, she again went down the "excuse path"..., he was not in either location, he did not have an email address or phone number AND..., drumroll please.., he was "going out of town!" The icing on the cake!!! To speak to her integrity, Monia told me that I had started the process "months ago" and that she had weddings that start planning a year or two out. Does this make sense to you? Is she saying that she CAN honor information provided by AAA TentMasters that is older than 2-3 months? But she CANNOT honor information provided within the last 60-90 days? I'm confused! I realize that AAA has been in business for a long time and I'm sure that they do well with their BIG events. However, for us little people just looking to have a small to moderate size celebration, I have to say that they CANNOT do it! Certainly Monia is in over her head and if the owner truly cares about what happened to me, I would've expected to hear back from him by now.

    All-Star Music - DJ and uplighting services provided by All-Star Music at the Best Western in Madison.

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    Professional, packed dance floor all night, & great staff!!…read more As a bride, for me, a packed dance floor is a sign of a successful party...Craig's team did not disappoint!! Craig had a great read of the room. I made a request during dancing and within seconds Craig was able to create a mash-up. Throughout the night they checked in with me and wanted to ensure that all songs I wanted to hear were played. Weeks before the wedding, we meet virtually two different times to go over my vision, finalize the reception timeline, and announcements to make. I first saw All-Star Music at a wedding I went to and now one of my bridesmaids booked him for her wedding!

    I can't say enough good things about Craig Krueger from All-Star Music. He was recommended to me by…read morefive different brides from The Knot, and BOY, were they right. Craig has a website where brides and grooms can log on and create a list of song requests, special introductions, dances - you name it. He called to check in with me about a week before the wedding and asked really thoughtful questions, things I hadn't even considered. And then, the night of... He was an adorable emcee, very enthusiastic and great with keeping us on track. He actually started earlier than we requested when the ceremony turned out to be shorter than expected. And once it was time to boogie, he kept the dance floor packed for four solid hours. He never went for the cliche, current pop sensation of the moment, he picked a lot of classics that had everyone on their feet. And he continued to check in with me, even making sure that one slightly inappropriate song request was okay with me. We had people dancing all the way up until the very last song. PLEASE hire this man. You won't regret it. Thanks, Craig!!!!

    A Personal Touch - djs - Updated June 2026

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