I am very happy with the service and experience I have had the last three times I received from…read moreJack Spina and "JRS munsical instrument repair and sound services" I am glad that I was referred to Jack Spina by a guitar repair shop in Redlands ca. Jack has gained vast knowledge and know how from His experience with Fender Musical Instruments, B.C. Rich Guitars and most the most sought after guitar builders of the best guitar players in the early to mid 80s (Eddie Van Halen ,George Lynch, Warren De martini etc. etc. Jack has been very honest about His experience and what He can do and to repair Your guitars or Amplifiers and is very transparent about the work He does for you. I am glad that I found out about Jack Spina in Mentone and I will keep taking whatever guitars or amps that I find that are in need of repair ,that is beyond my ability to fix , to Jack Spina. You can find Him at the web site www.jrsmir.com

Great experience with Jack, went to him for a setup on my electric guitar and he was very thorough…read more He noticed multiple issues immediately, and was quick to get to work and offer solutions. He is full of stories and very personable, and had plenty of helpful tips along the way for caring for my guitar. Was very easy to set up an appointment, and the whole process was finished in about an hour and a half. I'll be going to him for any repairs moving forward.

5 Star service from Stevie!…read more My daughter came home from school Monday showing me that a piece of her cork came off. Unfortunately for us, she also had an upcoming band concert Wednesday evening. All of the other local music shops told me it would take 4 days to a week or more to repair. I was happy and relieved when Stevie said he may be able to get it done in time, I just needed to bring it in and get evaluated. Thankfully, he was able to complete the repair in time for the concert and we picked up some cork grease as well. Would definitely bring her clarinet back anytime we need a repair or other service done.

We were recommended Corona music from the school so I had good expectations unfortunately that was…read morenot the case. I went in they quoted me $90 for a cleaning and shine with an estimate of 1-2 week turnaround time. I was called the next day to inform me the instrument was going to need more then expected and it went up to $160 SAME turnaround time. My very inpatient son after a week in a half asked me to call and get an update. I did but they didn't have an update. A little over 2 weeks I called a they say instrument will be in on Friday. I call they say not ready they will me it went on like that for what felt like for ever.

To the operating manager at Guitar Center in Moreno Valley, California (Phone: 951-413-2951): shame…read moreon you. I bought the pedal listed below online: Item SKU / POS #: 120780474 GCW: 9802646270 Item: Used Arion Vertex SCH-Z Effect Pedal Price: $199.99 In the online picture, the pedal was in the original Vertex/Michael Landau box. Having the original box adds to the value. Not only was the box missing, but so was one of the knobs, and the pedal was completely dead. So, I give the operating manager at this Guitar Center 5 stars for your complete guarantee--I will definitely avoid shopping at this Moreno Valley Guitar Center. I returned the pedal to my local GC, so there is no need for any slick responses. DO BETTER.

I went in and Tessa the store Manager was so rude and not helpful! The other staff were helpful but…read moresadly I won't be returning

Richard is a true professional when it comes to instrument repair. He completely relieved my stress…read moreand honestly saved me from tears with how expertly he handled everything. Not only did he fix my trumpet beautifully, but he also gave me excellent advice on how to properly maintain it moving forward. I'll definitely be going to Richard first from now on for any repairs. From the moment I met him, he had me at hello.

I was looking to have a complete restoration done to a Bach Stradivarius #37 Trumpet that has been…read morestored in its original case and not used in 20+ years. My parents and I recently received it as a gift from my cousin who got it brand new as a kid over 50 years ago. My cousin wanted my teenage son to have it, so he shipped it to us and we decided we would surprise him with it. My son has worked so hard playing for the past several years and we felt he deserves an upgrade from his student trumpet to a professional instrument. I searched for local music repair shops in my area and landed upon Brass Attitude Mobile Instrument Repair here on Yelp. I was intrigued because this company is the only one I came across that offers to travel to the customer's location, provide a quote and pick up and drop off your instrument as part of their service. I sent a message requesting a virtual consultation and Richard was very responsive and knowledgeable- he took the time to answer ALL of my questions as I had no idea the technicalities of restoring an instrument. Richard accommodated our schedule and we set up a time for him to come to our residence to take a look at the trumpet. He offered several options and suggestions for finishes (lacquered, brushed/satin, and silver plating) and brought his own trumpet to show us what a brushed finish looked like. He evaluated the condition of the trumpet very well, shared his own personal experiences as a trumpet musician, and offered great suggestions for how my son can customize the instrument to his liking as he continues playing. Since the trumpet case was not in the best shape, Richard also offered suggestions on the best cases and stated would also be selling them very soon if we were interested in buying from him. He made great recommendations about the best mouthpieces and valve adjustments to fine-tune the trumpet for creating a better sound. Richard identified the dents that needed removal, valve felts that needed replacement as well as corks and screws that needed replacing. He stated he would give the instrument a much-needed "acid bath" to remove rust and other buildup. Richard assured us that the trumpet was in decent shape, but he could make it look better and get it in ready-to-play shape. We agreed to have the work done. Richard emailed a quote to me itemizing the cost of the service he was going to provide and stated that it would be 3-day turn around to complete the work. He kept great communication with us via text and sent us pictures of his work the night before he was scheduled to drop off the trumpet. We paid the invoice online which was in alignment with his initial quote. About 3 business days later, Richard dropped the instrument off this morning and we are very pleased with the work that he did. We can't wait to see the look on my son's face when he receives his "dream" trumpet on Christmas day! Thank you Richard for making this possible for us and we look forward to your expertise when my son decides to have additional customizations.

Really like the guys who work here! Some are kids who love music and some of those kids really…read moreunderstand musicians! And their instruments! I recently brought in my luthier made uke and they were able to diagnose why the A string kept coming off. I love going in there and browsing all the books- if they don't have something, they honestly try to get it for you and they have been super patient with me when my accident prevented me from picking up my uke. Had a loooong talk with one of the guys about the great music of the late sixties and seventies and never felt once that i was being rushed away. When music is part of your soul, you can talk about it all day long. Great guys, great service!

Thank you Sam for doing a great job changing the strings on my Gretch guitar today! You have a…read moregreat personality. R

Buying a baby grand piano sight unseen from Facebook Marketplace was a scary decision, but Frank…read moremade the entire process smooth and stress-free. He took the time to verify the seller's legitimacy and confirm the piano was exactly as advertised, which gave me tremendous peace of mind. Communication was excellent from start to finish, especially regarding pickup and delivery logistics. During setup, he thoughtfully offered multiple placement options to ensure the piano fit beautifully in my space. His professionalism, responsiveness, and attention to detail truly set him apart. On top of everything, his services were a great value for the level of care, professionalism, and attention to detail he provided. I highly recommend him to anyone looking for a smooth and trustworthy experience.

Not much to it. He scheduled me quick and poof! The piano was gone. I had moved the piano myself…read morethe first time. These guys made it look simple.

Rollie is a KING. Not only did he take care of my acoustic perfectly, he finished it a day earlier…read morethan I expected!! My name is Mary-Michelle Worthy on YT, sometimes I have issues with males in music, (people sometimes think I'm famous, jokes on them). Rollie was the perfect person for me to run into. Next level on his customer service and professionalism, this guy really knows his stuff and works his tail off. Thank you Guitar Center, y'all are a favorite of mine now at this location. Major shout out to Rollie for being a professional, a boss, and a total gentleman in his craft. Come to this location, Fair Lady Slim Shady highly recommends. !

Stop by this place since my boyfriend want to get cajon bag to protect his instrument. Upon…read morearrival, a group of staff were talking to each other and not paying attention who is coming. My boyfriend and I were walking around in aisle looking for the cajon bag many times. No one came to assist us. We try to flag the staff down in front by waving our hands and the group of staff ignored our needs as they were testing out a new guitar joking around. I literally had to call at them and one of them look like they are tired of their job. The girl with a black ponytail asked, what do you want looking pissed off because she had to break away from her group. The attitude is no good from her. She said go inside the cajon room and it will be there, immediately went back talking with the group. The fact that I had to wave and call at them loudly to get their attention is such a big disgrace. I never have to do that before at any Guitar Center I've been to in Montebello or Riverside. All I really want is for the staff to help me when my boyfriend is trying to purchase something for his instrument. After my boyfriend purchase the item, the girl cashier who has straight blonde hair went straight to talking to her coworkers. I mean, come on I had to call her out where is my receipt? Her face is so mad at me just because I asked for my receipt. What if the bag is broken or my boyfriend do not like it? Like what people say if you don't do your job properly, you will do it twice. The overall customer service experience at this location is relatively bad. The company needs to learn how to train their employees on how to become active at customer service. I understand how there are slow days but become considerate toward customers. We are the one who put sales into your business so it is running smoother.

Jarrod is a real solid dude! Her fixed some problems I was having on my Taylor GS Mini and…read morelowered the frets on my Strat. Supurb work. Great communication and very respectful. He's extremely responsive. He's my go to for any future work. MF

From the owner: We offer our pick up and delivery options for the busy musician.read more