Rollie is a KING. Not only did he take care of my acoustic perfectly, he finished it a day earlier than I expected!! My name is Mary-Michelle Worthy on YT, sometimes I have issues with males in music, (people sometimes think I'm famous, jokes on them). Rollie was the perfect person for me to run into. Next level on his customer service and professionalism, this guy really knows his stuff and works his tail off. Thank you Guitar Center, y'all are a favorite of mine now at this location. Major shout out to Rollie for being a professional, a boss, and a total gentleman in his craft. Come to this location, Fair Lady Slim Shady highly recommends. ! read more

Guitar Center Lessons - Musical Instruments & Teachers Near Me - Riverside, California

Stop by this place since my boyfriend want to get cajon bag to protect his instrument. Upon arrival, a group of staff were talking to each other and not paying attention who is coming. My boyfriend and I were walking around in aisle looking for the cajon bag many times. No one came to assist us. We try to flag the staff down in front by waving our hands and the group of staff ignored our needs as they were testing out a new guitar joking around. I literally had to call at them and one of them look like they are tired of their job. The girl with a black ponytail asked, what do you want looking pissed off because she had to break away from her group. The attitude is no good from her. She said go inside the cajon room and it will be there, immediately went back talking with the group. The fact that I had to wave and call at them loudly to get their attention is such a big disgrace. I never have to do that before at any Guitar Center I've been to in Montebello or Riverside. All I really want is for the staff to help me when my boyfriend is trying to purchase something for his instrument. After my boyfriend purchase the item, the girl cashier who has straight blonde hair went straight to talking to her coworkers. I mean, come on I had to call her out where is my receipt? Her face is so mad at me just because I asked for my receipt. What if the bag is broken or my boyfriend do not like it? Like what people say if you don't do your job properly, you will do it twice. The overall customer service experience at this location is relatively bad. The company needs to learn how to train their employees on how to become active at customer service. I understand how there are slow days but become considerate toward customers. We are the one who put sales into your business so it is running smoother. read more

My kids new favorite hangout. My son is taking band in school so we had to come and get him a drum kit for his snare drum. All the employees are super friendly and knowledgeable. Imani haloed is and even gave my son a 15 minute session. Walking around the store my daughter fell in love with the Ukuleles. While checking out we noticed that they were having a free group lesson on Saturday. So we will see if this is something she would like to take up. All in all a pretty cool place. Glad it's local. If you're a musician I'm sure you know it's here, but for those of us that are not but might have a kiddo interested in music, check them out. read more

Guitar Center Lessons - Musicians paradise - Musical Instruments & Teachers Near Me - Riverside, California

Scam Alert!!! Do not pay for lessons here!!! My wife purchased my son 2 packs of 4 lessons from Guitar Center which comes out to a total of 8 lessons. He used his first set of four which ended August 27, 2022. He did 3 of his 4 lessons. We missed an appointment which was 100% our fault. If you miss an appointment they do not allow you to make up for it. Being a business owner I understand the inconvenience and hassle of people missing appointments without warning so I can understand where they are coming from for the most part. Except for the fact that they canceled on us last minute numerous times and we were never rewarded with extra classes. I feel if we are penalized for canceling they should also be penalized for canceling. We were supposed to start his second set of lessons on Sept 3rd. They book all 4 classes at the same time each week whether you have the availability or not. We new days in advance that we would not be able to make the appointment. Additionally we knew we woukd be able to make the second appointment on September 10th either. We tried to call 2 days before the class on Sept 3rd to reschedule both. No answer. The phone just rings and rings and rings until finally you reach a Verizom Error and you're disconnected. My wife and I both tried to call about 7 times each. The following week we tried again. Same issue. It's ridiculous that a big box store like this doesn't even have a legit phone line. What's even worse is that I've been in this location many times amd there's usually no one working. There are about 10 people on the clock just standing around chatting and doing NOTHING! There is absolutely no reason that the phone should ring more than once in this establishment. Out of the 6-10 people working at I a time the most I've ever seen assisting people at one time (minus the instructors) was 2 people. Fast forward again to this past Saturday September 17th, 2022. I dropped my some off for his scheduled appointment. Technically his 3rd appointment even though it's not my fault though don't answer to reschedule. I get down the street with my two youngest children and sit down to eat while we wait for their brother. As soon as we got our food and sat down my son calls telling me that they won't train him. They told him he had no more classes left. They robbed us of all 4 classes without reason. They have no system of showing which classes we missed because or us or which classes we missed because of their cancelations. This place is filled with lazy, unorganized, and unprofessional people. It's pathetic! The "manager" that literally had no clue what was going on, how to look anything up, or what customer service meant in the least took down my number and told me she would get back to me the next day Sunday the 18th 2022 when they manager of lessons area would be there. I still haven't received a call, email, or text. Thise company as a whole deserves ZERO stars. The only reason I felt compelled to leave the 2 star review is because of the music instructors. They are awesome. My son learned a lot in three lessons and he said his instructors were amazing. Doesn't change the facts that the management is horrible. Nor does it change the fact that my son only received 3 or his 8 lessons. I really hope for the sake of the children and future musicians you guys clean up your act. My sons very into instruments and our experience with you has really put a bad taste in his mouth for the industry. If this happened to me I'm sure it's happened to MANY others. If you are a victim of Guitar Centers scams please reach out to me. Maybe if there are enough of us we can get a lawsuit going. read more

I ordered a bass over quarantine but needed the truss rod nut adjusted because of the fret buzz. The Rancho location was where I was going to get it adjusted, but I ended up at this location and man am I glad I did. There was a COVID line, which is expected for this day and age. I waited ten or so minutes until I was able to immerse myself into the world of music. This location is awesome and the customer service is even better. Brock is the guitar tech who did the adjustment and further guided me with suggestions. He is very knowledgeable, patient, and kind. If it wasn't for him, I would have continued down the path of ignorance and buzz. Thank you Brock! read more

I stopped by today to take get my E string replaced went in. Staff was real nice. A cool dude in braids lead me to the guitar tech. Real nice guy. Did my guitar in no time. Then I was awaiting to be charged and they told me it was ok! Went free of charge and I'm happy. Guitar is back 100. They made my day it's been a tough week for me and that really gave me a smile. I'd recommend this place to everyone. read more

Guitar Center Lessons - Musical Instruments & Teachers Near Me - Riverside, California

Zoey D. & Leo R. Made my shopping experience great. More than helpful and informative. Super friendly and patient. Thanks for helping me with my drum purchase. Definitely returning to this location. read more

I was a scam. I signed up for the lesson online. I paid for 4 lessons and I did not notice that it was automatically renewed. Due to the holidays and weather the instructor kept reschedule my lessons. I used two lessons a decided to quit. I later noticed that GC kept charging for 2 months. I called the store and found that the system set up in the way that my lessons were automatically renewed each month. I did not notice that. They said they do not refund because the teach was still come to teach me each of the 10 lessons that I did not show up. Really, you waited for me 10 times and did not bother to check whether I would like to continue the lesson. read more

I'm very excited to announce that Guitar Center is now a vendor for many charter schools including Inspire, Sage Oak, Compass, and River Springs. Great Instructors, great curriculum, great music to come out of all who learn to play. Vocal, Keyboard and Drum classes are available, not just Guitar and Bass. read more

Guitar Center Lessons - Beautiful sunrise from inside. - Musical Instruments & Teachers Near Me - Riverside, California

Great store! Everyone there is very friendly! Every time my brother wants or needs something new they treat us well! I even asked Guitar Center if it was ok to do a project in there and they were so flexible for me! It was really sweet and kind. The photos that I posted are from that shoot !! read more

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Son is rocking it with Guitar Center! Come watch a jam night in the store or see them on the road! Talented instructors and staff that are awesome. Wish I had this opportunity to learn from skilled musicians. I highly recommend anyone coming by to meet the staff and instructors and try a free drop in session and decide for yourself. Look for Alex or Shania in Lessons to see available times. You may even see me there! read more

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Today I took my 13 year old son in for his first electric guitar lesson. He was greeted by a great guy that looks like Slash. He was in awe. He was kind enough to let me take a picture of them holding his guitar and offered to give him his first lesson. He was patient and a great teacher. I could not have ever imagined how happy this would make my son. Literally someone and something my son will never forget. I do not have this guys name, but he is something special to my son. I couldn't be more pleased. read more

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Mike Jimenez , drum teacher, is really a fun instructor. His biggest asset is that he listens, he knows what my limited skills are and what I am trying to achieve. We apply lessons to real songs and play along. I'm not a patient man but Mike reels me in when needed. So I guess tempo is important. Kids or adults will feel accomplishments after the first lesson and each following. read more

We decided our kid needs to grow up knowing how to play an instrument. The employees here are so kind. We were able to have the kids test out the drums and pianos. They also offer free guitar classes. read more

Guitar Center Lessons - You can test out any instrument - Musical Instruments & Teachers Near Me - Riverside, California

Drums out of tune, and electric drums were dirty and not functional. The guy behind the counter was lazy and did not leave to assist customers. Surprised this place is still up. read more

I am pleased with my lessons, the friendly service, and my progress in four months. You get out of it what you out into it. My instructor is super-considerate, helpful, patient, and nice. I never thought I would stick to music lessons, but I am enjoying myself and intend to keep learning. read more

I think I may have erroneously posted this to a different yelp site. Apologize if this appears as a duplication. I don't know a lot about computers or website etiquette. A year ago, like so many other people, I naturally assumed that the only lessons given at a Guitar Center would naturally restricted to guitar lessons but when I heard that piano, drum, voice, violin, sound engineering, and saxophone lessons are also offered I drove over to the shop to learn more. A year later I couldn't be more pleased. My grandson has been taking drum lessons (time permitting) with Mike Jimenez a truly outstanding instructor for the better part of a year. The studio where the lessons are conducted contains two trap sets which is really neat. Mike teaches using a modeling approach -- he plays, the student duplicates. Once a technique is mastered, Mike and the student dawn headphones to play along with a piece of music that applies the lesson learned. I recommended a close friend consider looking into piano instruction there as well. She has been taking lessons there with their senior instructor, Ron, for the better part of six months and couldn't be more pleased. Never played the piano before but now thoroughly enjoys tickling the keys at home for her own enjoyment. Then there's J Boykin who is is a pretty well known saxophone player. Oprah invited him to perform on her show a couple of years go when she noticed an online video of him playing his sax while skate boarding. Then there's the guy they hired to teach sound engineering. I can't recall his name right now but he used to work in LA where he produced one gold, one platinum, and one double platinum record. I don't know a thing about sound engineering but I seriously doubt there are many offering training in the Riverside area who have credentials as outstanding as his. Needless to say, I highly recommend anyone interested in learning how to play a musical instrument to check this shop out. They offer a free lesson to anyone interested in exploring the possibilities. If you don't know what instrument you'd want to learn to play, then take a free lesson from each of the instructors to discover your hidden talents. read more

I have really found for the most part that GC has the best stock and quantity, BUT if you go to a store you will either be ignored or treated rudely. They forgot they're there to sell you they're products/inventory? They're there to act like they're cool. SAD. Your best bet is to go online, research what your interested in and ask your friends or others what they think. I take months sometimes. There is also others others online Zzounds, Sweetwater, Reverb, Fender (Direct). out of state who'd love your business Alamo Music, Chicago Music, etc.. Make your experience worth having. Don't settle! Your spending big bucks. Give it to someone who wants to earn it. Make a statement, don't buy off GC or they're subsidiaries. Look them up it's easy. "GC Subsidiaries." Than choose an alternative. Be happy with your purchase and your experience. Don't be afraid to call or use the chat room to ask questions. Your money and you want consumer respect. GC is not the only game in town! Good Hunting! read more

This place is great. The staff is awesome and my son attends the lessons here weekly. I highly recommend if you are into music as we are.

I've been to this guitar center several times and the staff are always helpful. A special shoutout to Jesus who always goes the extra mile in customer service. He's very knowledgeable about all things guitars and amps. He helped me choose the right amp for my specific needs, which I admit my needs were picky. He's always patient and really strives to make sure customers like myself are taken care of. read more

We stopped by earlier today to check out the new store only to find out they weren't quite open yet. Nick invited us to the VIP party that was happening later in the night. We went and had such a good time. Signed up for guitar and keyboard lessons for both my kids. We even won a free month of lessons from the raffle. Alex took care of setting everything up for us and was awesome! She really cared about us and our needs. All the employees were kind and friendly. We look forward to a long relationship with Moreno Valley Guitar Center. read more

Came here to exchange my Marshall dsl40cr I was helped by (Ray) who helped me out with the transaction was very patient and quick with answers. I could proudly say it was the best customer service I had at Guitar Center. read more

My dad and I were at this location to sell some used equipment over the weekend, a service they provide on select days and times. When we arrived there were two employees, David and Michael (I learned later they are both managers for this branch), who were there to assist us. Both of them helped unload all 12 guitars, 2 PAs and 4 speakers from the truck, I was already impressed and grateful. They were both so courteous, knowledgeable and helpful. The entire process took a couple of hours, only because of the amount of equipment we had with us. I especially appreciate David's knowledge and patience. He showed a genuine interest in each instrument, and gave us fair offers for the pieces they bought and honest explanations for the pieces they passed on. Overall, it was such a positive experience I found myself telling a few friends about it, that is why I wanted to write this review. I really feel they went out of their way to help us. Offered a seat to my dad (who's getting up there in age...), humoring his bad dad jokes, David even offered to help us load the left over guitars (they bought 9 of the 12 we brought, and both PAs) into the truck. Thank you! read more