I don't know why a previous review (one star) complained the employees at Joel Confer Body Shop are…read moreimpolite. I've been going there for at least 15 years for numerous issues and they've always been friendly, patient and highly competent. My only gripe is that like all dealership affiliated repair shops, they are WAY expensive! That must be at least in part because they are obliged by the terms of their contract to use only Toyota parts. For an old car like my present one, that's really not worth it. I wouldn't use them if it weren't covered my insurance.

By far the best repair experience I've ever had. The staff is friendly and helpful. My car looks…read moregreat and you can not tell it was ever in an accident.

Really good people and the dog. Came in for an inspection and emission for a 2014 Mercedes cla250…read more Got it done for $60. Faster and cheaper than most places. Will for sure be back.

all I know is that the car I bought was inspected at your shop in March of 2021 and the car should…read morehave NEVER PASSED INSPECTION. I would of never brought the car if I knew the car was not safe to be on the road. I got the car for my 16yr old son . I'll just contact penndot with the papers I have.. BTW the guy who sold me the car gave me your info

As we were traveling in from South Jersey 200 miles away, the clamp holding my muffler with the…read morecatalytic converter broke on my truck, resulting in very loud rumbling (especially when pulling a camper). I did a search for local auto repair shops and Kuppel's came up. I gave them a call and asked if they would be able to look at it, as I wanted to make sure it was still safe to drive. Despite them being very busy, they told me to bring it over to have it looked at. They were able to get it fixed in 20 minutes. Very much appreciated!!

These guys did a great job painting my car. Prices aren't as cheap as they are down south but the…read morecraftsmen ship speaks for itself. Bret in the body shop is friendly and willing to work with what you got. I've dealt with body shops my whole life in Florida, good shops like these are hard to find.

Michael's was recommended to me by Dix Honda in State College. The passenger door of our 1996 Honda…read morewould not open after a fender bender. I drove to Michael's for an estimate. Michael looked at it and said that he could fix it then and there. 15 minutes later it was done. When I asked him how much I owed him he said no charge. No charge - I was shocked. His reasoning was that I had driven a little way to get there and that it was his lunchtime. Even if I had paid I would be writing this review. From the first moment of our phone conversation to the time I waved goodbye, Michael's friendly and helpful tone is the kind of business I want to support.

I was initially referred to Michael's by Dix Honda when our Accord had a minor tangle with the…read moregarage door. They did a great job, fixed it fast and easy. Fast forward two years - our new Accord lost a fight with a parked truck....they came over within hours to look at the damage and send an estimate to my insurance company the same day. Two days later, the insurance adjuster agreed with the estimate and I had a check two days after that. A week later, my car is good as new - fabulous work, wonderful customer service, great staff! I would prefer to just refer friends and family to them in the future - but if I need body work, they are my choice hands-down!

This place will charge you so much money. The guy that works there, I believe he's the owner, is so…read morenice and friendly and he will get you talking, and you will be like... he's so nice. He would never be dishonest or charge me for things that don't need done... Thousands, multiple thousands of dollars later you'll realize I was right. Plus everything will be very dire. Oh my gosh this was falling off your car and oh my gosh I can't believe you even made it over here with this piece of crap!

I've been a loyal customer but my recent oil change was a huge letdown. They missed threaded my oil…read morepan and I had to do the work myself, which cost about $300 since it would have cost over $1000 at the shop given I had to remove my exhaust pipe and coolant pipe to access my oil pan. I called starks to give them a chance to make it right, but they denied any wrongdoing. I'm not one to leave reviews, but I hope this helps others avoid this headache.

Fixed a coil in my engine the same day at a great price when I was in a pinch. Customer service was…read moretop tier and technician was extremely knowledgeable.

Roan's Autobody did a real bang up job ( pun intended) on the installation of Kuat bike rack. Paul…read morefrom the bike store suggested I get in touch with Roans for the hitch receiver installation. Price was right and they got it done in a few hours. Highly recommend.

My husband has been taking my car here for years. This summer my AC went out and having a father…read morewho is a dialysis patient, I needed it fixed right away for his comfort. It was going to be pretty expensive but my dad offered to cover it so I agreed to the service. It turns out, John's price was very fair for the amount of work involved. The turn around was quick and I'm grateful to have an honest mechanic who truly values his customers. Beth Morey

As a college student, I always am scared to find a mechanic with pre-existing ideas that I would be…read moreripped off. Gemini however alleviated all of my concerns. From the start, Rita at the front desk helped me out until John properly diagnosed and worked with me to fix my car. The cost was way below expected and value was supurb. Has to be the best place in State College to go and fix your car, John and Rita WILL look after you.

On 9/19, my husband and I were driving from Connecticut to Ohio for my nephew's 16th birthday in…read moreour BMW X5 M50I. Before the trip, I had the vehicle serviced at my local dealership, who assured me everything was in perfect condition. However, midway through Pennsylvania, after stopping to refuel, the car started having issues--running rough and then stalling out multiple times. I immediately contacted BMW Roadside Assistance, and while they initiated a claim and arranged a tow, there were no Ubers, Lyfts, or taxis in the area, leaving us stranded at a gas station off I-80. They informed me my car would be towed to Joel Confer BMW, so my husband called the dealership and spoke with Scott in service. Scott was amazing--he quickly arranged for a loaner SUV (to accommodate all of our stuff), but the rental department closed at 4 PM, and it was already 2:50 PM with us being 40 minutes away. We tried everything to get there--no Ubers, no Lyfts, no taxis, and to make things worse, no tow trucks were immediately available either. Feeling stuck, we called Scott again and explained the situation. He went above and beyond to help us. Not only did he connect us with a local tow truck company (PA's Finest Towing), but he assured us that he would personally wait past closing to make sure we got the loaner car. The tow truck arrived about an hour later and even let us ride along so we could get to the dealership. We finally arrived at Joel Confer BMW around 5:45 PM, and as promised, Scott was there waiting for us with our rental car, even backing it up to my vehicle so we could transfer all of our belongings. Scott's exceptional service and dedication truly saved the day, and we couldn't be more grateful. Although Scott was off for the weekend, he made sure to fully inform the rest of the service team about our situation. By midday Friday, we received a call from the dealership, letting us know that the fuel pump had broken. They had already ordered a replacement for Monday morning delivery and assured us they would do everything possible to get the car ready for us that day. They did exactly as they said--something that rarely happens with my local dealership! My car was ready for pick-up on Monday, and to our surprise, it had been cleaned, vacuumed, and even had the floor mats washed. Scott had thoughtfully left the car in the garage bay and allowed me to pull the rental car inside to move our luggage without getting wet. Not only that, but the final bill was exactly what they quoted us--no surprises. Scott will forever be a hero to us, and we can't say enough good things about Joel Confer BMW. We only wish they were closer so we could always use this dealership!