We worked with both Jim Sr. and Jim Jr. on a title transfer for a vehicle that was purchased out of…read morestate. That transaction turned out to be much more complicated than expected because the seller provided inaccurate and incomplete paperwork. Both Sr. and Jr. were patient and professional. Because of their experience, they were able to unravel the issue and resolve it. Lohr's probably invested 3-4 hours on our title transaction and charged us a very fair and honest price for all their work and their expertise. More recently, we were closing on a property sale and needed to have some documents notarized. We actually took the documents to another Notary first. After watching my wife and I spend about an hour reviewing 240 pages of documents to make sure everything was in order, the Notary finally mentioned their price, which was $15 per notarization. In the end, this transaction would have cost us almost $200 for their services. I remembered Lohr's and called them on my cell phone. Jim Jr. picked up. He let me know they had closed for the day, but even so, he asked about our situation. I explained we had a very short window to have the documents notarized and then delivered overnight. He probably recognized the stress in my voice. Without hesitation, he offered to drive back to their office and open just for my wife and I to get our documents notarized. When we walked in, I noticed the engraved sign on the counter, detailing all their fees for various services. As Jim Jr. worked through the documents carefully, he pointed out several missing initials, which we then corrected. He explained the entire process and his fees, even though they were clearly posted. He was thorough, courteous and respectful of our time constraints. When it came time to figure the bill, Jim Jr. charged us a flat fee for all of the work, rather than a per document fee. He explained that the 'per document' fee makes sense when a customer has only a few documents to be notarized. However, he recognized that because our two documents included 6 notarizations each, that it would be fairer to charge a flat fee rather than per document. He wouldn't have had to do that. Honestly, at that point my wife and I were so grateful that he was willing notarize the documents on our very tight timetable, that we would have gladly paid the higher fee. In the end, we paid less than half of what we would have been charged at the other place, even though the personal service we received was 10x greater. In this day and age, customer service is almost non-existent. It is rare to find a business of any size that is truly willing to put the customer experience ahead of everything else. Lohr's certainly did that and more. They take a personal interest in their customers and that made all the difference to us. We are customers for life and greatly appreciate the honesty and integrity of both Jim Sr. and Jim Jr.

I had vehicle trouble on a Saturday when most other shops were closed and very few were doing any…read morework on vehicles. Since I was in town only for the day, I needed help and Lohr's stood up and took care of it for me even though it was outside their normal practices. The operation was well run, friendly and very helpful. I would highly recommend this garage to anyone that needs work on their vehicle. Its always nice to see a local small business that values people.

I stopped by out of curiosity to see what new models were available from GM and Cadillac outside…read moreand then walked inside. The girl at the desk asked if I needed any help and I said I was just looking. While inside, I was never asked by any of the associates if I needed any help. Clearly customer service isn't high on their priority list.

June 2013, I paid 1000.00 to have my A/C fixed in my car. Replaced compressor ect…read more It stopped working a couple of weeks ago. When I took it in, they said the compressor was going again. and unfortunately last year's work and parts was out of warranty. How convenient.

We love our Ram! Atticus was able to get us into our Rebel with fast financing. Lake is a great…read moredealer with a good selection of Dodge vehicles.

Started the process of searching for car on-line about a month ago. Narrowed it down to a Chrysler…read more300. Well I live in the DC Metro area and needless to say car prices are high and most dealers have "added" charges that can raise the price of the car as much as a thousand dollars or more. I discovered a 300 at Frey Dodge in Lewistown Pa! 160 miles away. Amid the Covid 19 crisis I began corresponding with Roberta (Bobby) at the dealership via email. She was very responsive and accommodating, since I had "many" questions about the car along with request for photo's trying to make sure I wasn't wasting my time traveling 160 miles. The dealership was able to make me feel confident that the car was worth the trip and purchase and even negotiated on the price. So, 160 miles later, I met Bobby, who was professional, polite and friendly. I purchased the car and was done with the transaction in 30 mins. As I was walking out of the door the owner came out and thanked me for the purchase and trusting them with such a long drive. Never thought I would drive so far to purchase a car, but, I will look to Frey Motors again even if it is 160 miles away. Great Place to purchase a car.

Tomorrow I am going to SC to buy a car from Gus... third or fourth since moving there in 1995. I…read morewas in a pinch once - I wrecked my car - I bought a car from Gus. My sister asked what color, I said I don't know I haven't seen it. I bought a car sight unseen from Traditional. That's how much I trust and respect this man and his business. Foolish woman you may say but it is still on the road, in Vermont since 2017 after maybe 4 years in PA.

I have been a customer of Traditional Auto for over 20 years. Dependable quality service and so…read moremuch experience. You will not find a more honest and caring person than Gus, the owner.

We bought our Kia from this dealership nine years ago. Though we have since moved almost 200 miles…read moreaway, we still go back on the rare occasion when we need our car serviced. They're just that good!

A friend of mine recommended Lion Country Kia when she had a great experience, so I decided to try…read morethem out. If you're looking for a refreshing car buying experience with no pressure, Lion Country Kia is your huckleberry. I dealt with both Tyler, the sales manager, and Justin, salesman, to purchase a 2025 Kia Sportage. They made this the most pleasant and easy purchase I could imagine. Tyler went out of his way to get me some accessories and work with me on the price. The car I test drove was sold, so they brought in the same vehicle (with a few more extras!) from Williamsport and gave me the same price I agreed to, even though that car was a little more expensive. Both gentlemen are kind, honest and fun to work with. Justin even made the sign-forms-until-your-hand-hurts part enjoyable. I highly recommend this dealership and will go back when I need a new vehicle.

Purchased a used 4 year old Mercedes from here. Even though I let them know five days in advance I…read morewas coming to look at the car, the car was not swept out or cleaned.. The experience was actually quite painful and humiliating. I was offered $500 for a trade-in for my other Mercedes - although it had high mileage, it was impeccable and well serviced. The offer was actually quite insulting so I kept it for my grandchild. I didn't need financing and they refused to come down in price at all - but the transaction still took over four hours to complete! Then the VIN # was never transferred for the Mercedes app so I had to go to another dealer for this (who I will go to for future purchases). CarPlay still is not working. They only cater to people who are purchasing a new Mercedes. Will never return to this dealership.

if I could I would give zero stars needs to be fired. He lied right to my face multiple times…read more Talked over me and my mother wouldn't listen where I was trying to or twice when there's no evidence even did it once from the beginning the lady in the front had taking my seat apart, was going to take an hour. It's easy and they could do it and then when he called me back, he was like it's going to take weeks and weeks. We have to take out the center console. It was just a lie just lying to my face. they charge me $2000 to get a key. I told him how is that even fair you're charging me for double labor I still spent $1700 for a fucking key. 2 and a half hours of labor for fucking paperwork. I doubt you even spent an hour on fucking SCAMMERS

Standard dealership. I recently used their online appointment scheduler to schedule an oil change…read more I scheduled two days in advance and the day before they called and said they couldn't do 11am because they wouldn't finish the car in time for lunch (they'd get done by 12:15). So I had to go earlier in the day. It wasn't that big a deal, but the online scheduler should have mentioned that. It also kind of irritated me that they couldn't go to lunch 15 min later? In 16 years of working I've never gone to lunch on time because I believe the customer comes first. It just seems they put customer service behind everything else. Overall, it's an okay place that tends to put customer service on the back-burner.

Purchasing a vehicle from State College Ford was the worst car buying experience of my life. The…read moredealership only cares about the Almighty Dollar and, unless you are wealthy, does not care about the buyer. There is very little integrity shown by this dealership. The vehicle is a lemon. Additionally, they could not even be bothered to detail the inside or attempt to remove the cigarette smell. Needless to say, my family, friends, and many acquaintances will not be purchasing any vehicles from this dealership in the future. At least Joe, the finance manager, was decent and empathetic. Thank you!

Did a pre-purchase inspection for me on a car that was in the area. Great communication, super easy…read moreto work with, and very very reasonable rates, especially for specialist that no European brands well

Ladies DO NOT GO. i went around 4 times and four times something new was wrong with my car. Within…read morea week of service something would break in my car. my windshield wiper in the back stopped working. I got rear ended and it fixed it. My apple play stopped working and electronic control of my side view mirror. my door has been severely rattling. that was the last straw when they fed me bs that sometimes screws get loose in there for holding the windows, when they could have easily slid something inside through the slot in the window. I have been driving a variety of cars for around 7 years most older, no one ik has ever had this issue. Idky i ever went back. I only give two stars for some staff is nice, and the spare car they give is nice. every single one of these issues is around 100 each at least. LADIES DONT GO