I just can't anymore. Customer and patient care and service has to be first and foremost for a…read moremedical practice. I have been going to this practice for the past four years. Most recently I contacted them several times for a prescription change. The only thing I needed was to change my GLP to a different application. Same medication just a different form to use. I called twice and also made a visit to the office. Three times they said they sent a note to doctor (McDowell) and someone would call me. Never heard anything from them. Sent a note to the doctor in the Patient Portal. Still no response. They are not the only doctors in town and so I left to go someplace else where I felt valued and heard. Noticed after leaving they finally changed the medication ... reallly ... it took them 30 days to make a small change. but I'm done. My New doctor had no problem filling my medication as requested. I know patients come and go so that's what I did.. LEFT!

Doctor very familiar with my history , both medical and personal…read moreDoctor gives me quality time

Excellent Quality of Care, Extremely Professional and Nice. After years of seeing only specialists…read moreand not having a family doctor, I was referred to Dr. Harrington by another physician. During my introductory visit, my vitals were checked and a detailed health history was taken. Dr. Harrington asked me to elaborate on some of my history and both he and his nurse/PA (Latonya Williams) acted as if they had all the time in the world to address my concerns and questions. I am confident should any health issues arise, they will be address quickly and taken care of thoroughly (I am approaching 60 so yes, there will be issues at some point). My 85 year old mother (difficult to please on occasion) now sees Dr. Harrington and "adores" him. I can definitely recommend Dr. Harrington should you be looking for a family doctor.

Love Dr. Gamache and Diane! Love the nurses and Darlene at front desk. This is the best dr office…read moreI've ever been to. Thank you for caring!

Wait to schedule but worth it Front desk polite. Tech…read morepolite. PA nice and did good job.. Parking OK

Dr. Kostopoulos performed MOHS surgery on my Mom's skin cancer above her eye. She was able to get…read moreall of the cancer on the first go round and my mom's eye is healing beautifully. The staff were all top notch and Dr. K and her assistant's bedside manner were perfect. Highly recommend!

We have been coming to Dr. Kin ever since Dr. Paquette closed his practice. Tammy at the front…read moredesk is a hoot and is always very helpful! Dr. Kin seems very dry when you first meet him, but once you've been in a few times his wit and caring attitude take over. He makes his point about your health without making you feel bad. The thing I really like (besides his nurse Melinda) is that Dr. Kin will send you to a specialist when he sees that something in your bloodwork is not quite right. For me, this helped discover an autoimmune disease that left untreated could have put me in dire circumstances. I highly recommend Dr. Kin aand his staff as your next family physician!

Awesome doctor and staff. Dr. Maurer was great during such a difficult experience and explained…read moreeverything in layman's terms, outlined the next steps and great follow-up on test results. The office is BEAUTIFUL and the staff (especially Patty) were all very friendly and helpful. I would definitely recommend Dr. Maurer to others.

Dr. Maurer Is unusually kind and patient. He is thorough and always seems completely invested in my…read morewelfare. I have bounced from west to east coast during my bout with cancer and haven't found anyone better than he is both in expertise and kindly demeanor. He's awesome. Virginia Downie

My children have been seen by Dr. Goodlett for the last 10 years. She is amazing with my kids. The…read morenurses and office staff have always been so helpful when needing help with referrals and any questions that I've had. We always get in quick and appointments are easy to make with same day appointments available. I have also been with Dr. Harwood for about the same amount time and I love her. She's always ready for my thousand questions and helps me with anything I need. Appointments are sometimes hard to get but not always. Sometimes I may be trying to get through and it can take a minute but the office staff have always been great. We love the doctors we've seen and Pratt and appreciate them very much. We totally recommend.

My children have been patients with Pratt since they were born. I tried multiple times during the…read morepandemic to get appts but was consistently refused service due to them being short staffed. Now that the pandemic has eased, they won't take my children stating that it has been too long since their last appt and can no longer be considered patients. After 20 years of using all Pratt Medical doctors, no one in my family is with Pratt anymore.

THIS IS FOR THE KING GEORGE OFFICE…read more WONDERFUL STAFF! Not only is this location convenient, the staff REALLY do care about you! Last year I had an ultrasound done, the beginning of this year I had an X-ray done and last month I called to have copies of MRI's, done at Lee's Hill in Fredericksburg, forwarded to my new neurologist. Each time I had interaction with the employees at this office, I was treated with RESPECT, KINDNESS, and PROFESSIONALISM. Unfortunately, I didn't get the names of the ladies who helped me with my ultrasound and my X-ray, BUT I did get the name of the WONDERFUL assistant who helped me with getting my records sent to my neurologist. Her name is McKenzie. I was pleasantly surprised by her more than OUTSTANDING phone etiquette, her professionalism, kindness, and willingness to help! She advised me what I needed to do to facilitate my request, and I told her I'd be there to see her on that following Saturday. I wasn't able to make it on that specific Saturday and didn't think much of it and decided to go in the following Saturday. Not too far into the week, I received a voicemail, and would you believe it? It was McKenzie! She was just checking in to make sure I was still in need of getting my records! Come on, people, this kind of thing, someone taking time out of their busy work day just to give a follow-up call is not heard in the medical field nowadays! I have my, soon to be, EX-PCP's office, Coloinal Internal Medicine- medical records department in Stafford that I'm STILL awaiting a call back from and I've emailed a specific person in that office TWICE already!!! So you can only imagine my surprise when I listen to McKenzie's voicemail. Everything's taken care of now, and it's ALL THANKS TO MCKENZIE!!! THANK YOU SO MUCH MCKENZIE FOR PROVING TO ME THAT THERE ARE STILL HARD WORKING PEOPLE WHO TRULY CARE ABOUT OTHERS THAT WORK IN THE MEDICAL FIELD!!! I ONLY WISH THAT THERE WERE MORE PEOPLE LIKE YOU IN THIS WORLD!!!