Did a great job both boarding and training my pup! hero returned with lots of skills and very…read morehappy! I'd only recommend that you bring a soft padding for bedding!

Wonderful experience for my dog Hero who spent nearly two weeks with Jen and her team. For training…read moreand boarding. He returned with deepened basic obedience and new advanced skills! Thanks team for looking after him so well!

Reallly good place left my dog here for new years prices are reasonable and they would update the…read moreonly downside is my Dog came back with a lot of fleas but it is a dog place so it's expected

I took my pup here for her first visit. Everything was good. They took the time to say hi to her…read moreand she was off to play. I was able to watch her on the cameras and she did very well. Staff stopped to pet her when she was looking for some human attention. She had dinner when I brought her home and passed out. Perfect. Once home, they texted me to say they forgot to make notes for her "paw-gress" report. As a dog mom I want to know how things went. All they said was that she had a good day. They apologized and said I would get a free one next time. I hope they will work on whatever procedures need occur.

Formal Complaint - Barking Hound Village Marietta…read more I am writing to formally express my disappointment with my recent experience at Barking Hound Village Marietta. I have been a loyal customer for years, and the level of service has declined significantly under the new management. When Jeremy managed the facility, he consistently demonstrated professionalism, excellent customer service, and genuine care for both the dogs and their owners. Unfortunately, my experience with the new manager, Austin, was the complete opposite. I scheduled my dogs' temperament evaluation approximately one month in advance. After loading my three dogs into the car and arriving in the rain for our appointment, I was informed that my dog, Gus, would not be accepted by the facility. This information should have been communicated well in advance, not after I arrived for a scheduled appointment. That lack of communication showed a complete disregard for my time and created unnecessary stress, especially since I had only one week before my planned travel to find alternative boarding. Fortunately, I was able to secure care elsewhere, but no long-term customer should be treated this way. The facility itself has also become disappointing. In my experience, it has often appeared unclean, is frequently under renovation, and the condition of the driveway has made visits inconvenient. Combined with the poor communication and lack of professionalism, it no longer reflects the quality of service I once expected. During my conversation with the manager, I expressed concerns about my dog's safety around larger dogs. Rather than acknowledging my concerns or explaining the facility's safety protocols in a reassuring manner, I felt my concerns were dismissed. As a pet owner, I expect my concerns about my dog's safety to be taken seriously. Instead, I left feeling that customer concerns were not valued. Perhaps the most disappointing part of this experience was the attitude toward loyal customers. Rather than attempting to resolve the situation, I was left with the impression that because the business is busy, customer service is no longer a priority. That is an unfortunate message to send to customers who have supported this business for years. Because of this experience, I will no longer be bringing my dogs to Barking Hound Village Marietta. I cannot recommend the facility based on the customer service, communication, and overall experience I received. I hope ownership takes these concerns seriously and works to restore the professionalism and customer-focused culture that once made this location a place I trusted with my pets. This was one of the worst recruitment and customer experiences I've ever had. There appears to be no cleaning schedule, no basic standards of professionalism, and no sense of decorum. The facility felt poorly managed, and I genuinely worry that dogs could become sick after spending time here. What was even more concerning was the presence of aggressive pit bulls. As a customer, I should never have to worry about my dog's safety while boarding or visiting a facility. Instead of taking customer concerns seriously, the manager seemed to have an obvious affinity for the pit bulls rather than prioritizing the safety and well-being of every dog in their care. Overall, the lack of cleanliness, professionalism, and accountability made this an experience I cannot recommend. If you're looking for a safe, well-managed place that treats all customers and pets with care and respect, I would strongly suggest looking elsewhere. Also they now require 50% upfront for boarding (new policy, probably new management) also unheard of. And the new manager has an UGLY BIG mouth and talks back to customers defending pitbulls. They welcome litigation should there be a dog fight and in response Austen said "we don't get more lawsuits than any other place, its the cost of doing business" he's a really inappropriate, too junior to be in this position. He doesn't have the requisite experience.

The barking hound is under new management with Austin, as the Gen Z manager. He is a kid and is…read moretoo junior to deal with the customers, has no customer service or appreciation for the customers as well as our dogs. There's no greeting our dogs let alone the customers when they enter the facility. As I dropped iff two of my daughter's dogs. He told me that Gus was not going to be boarding, even with him taking or after the temperament test. That they are too busy to dedicate or even separate Gus from other dogs. He didn't offer any apology for their last minute decision after having secured the boarding weeks ago. Not even saying I'm sorry for wasting your time to drop off our dogs early Friday morning and in the rain. No consideration for me the life long customer. Im a senior citizen and never have been talked so condescending too. As a long time customer we now have to scramble to find another boarding facility at the last minute. I won't be doing business with the barking hound because of Austin, his lack of management and verbal skills. No experience and rudeness. After all this I now have red flags about this establishment; 1. Safety concerns, about what breeds are my dogs interacting with especially since come to find out Austin is a pitbull owner and enthusiast. He doesn't concede that my dogs are in harms way of these pathological breeds. I've heard horror stories only of pitballs biting, killing and mauling people and other breeds, 2. Dirty and smelly stalls no protocol for cleanliness, it smells like a farmhouse. There are no tours offered to see the facility like other places and is still being "renovated", 3. the worst part is that they now require a deposit of Half the cost for boarding your dogs upfront, unheard of these days especially in these times where people are struggling to make ends meet. Very punitive policy. They'vevlost my business for ever.

My furbaby Reagan just loves Pet Play Place! Every time we pull up to the building, she is barking…read moreand crying! She is so excited to get inside to see her friends, new and old!

The place is nice and lobby is kept cleaned. I booked a 3 night sleepover for my 2 babies. I was…read moreoverbilled for half day on both logs on Monday when I was advised to pick up by closing at no additional charge since they are closed Sundays. I had to call to get the charges reversed. One of the dogs came home with Kennel Cough. I wish cameras are available in the kennel rooms. I was advised the APP would allow me to see them but it is only for Oasis time. Staff are very friendly and sweet to the dogs.

What a great place! Brought my dog here to try out grooming as he didn't like the last place I was…read moretaking him. Super nice staff. Did an amazing job grooming my dog Jaxon! Also such a bonus that he can stay and play all day afterwards!

My dogs have been going to daycare & getting groomed here since 2021 - now my son brings his dog…read moretoo. Caring staff - they greet each dog by name. Lots of fun special activity options - no pushy upselling. Highly recommend!!

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.

The staff at Sprayberry Animal Hospital are just the best kind of people. Their genuine compassion…read morefor animals shows from the moment you step into the office. All of our fur babies have been thoroughly taken care of with each visit. When we lost our Brady Boy, Dr. Fairchild was so loving and kind. It helped so much deal with the pain of our loss. He The front staff always make us feel welcomed whenever we come in. We wouldn't think of going anywhere else.

Sprayberry Animal Hospital's staff is just amazing. We had a dog who absolutely hated vet offices…read moreto the point that he would need to be muzzled and sedated for his checkups. However Dr Kwak was so kind and patient that that my dog trusted him to where he didn't need a muzzle or sedation anymore. Saying I was impressed is an understatement. This dog unfortunately passed of cancer last summer, meaning he needed frequent vet visits near the end of his life. I'll always be eternally grateful to Dr Kwak and Dr Killough for the bond they created with my dog, as it made this whole experience a lot less stressful. Everybody here from the techs, front desk, doctors, and back staff are so kind, loving, and understanding of the bond we share with our animals. I'll always bring my animals here whenever they need care.

I used Pet Paradise for both grooming and boarding. I have no issues with boarding services. My…read moredogs are alway well cared for and come back happier than ever. Their webcams are great and I have often obsessed over watching my dogs via webcam for longer than I care to admit. Now grooming services has always been top notch. Our groomer was Laura and we loved her. She has since left the company and we're devastated. She knew exactly how to grrom our baby every time we brought her in. The replacement groomer was great too. I have no issue with him but since Laura left, it seems to be harder and harder to get a grooming appt. I don't know if they just aren't staffing up enough to support grooming services. As I write this review, the next available grooming appt is not until 2 months in the future. I've been coming her for years but now I will have to find a new spot and am sad to say it. Thanks Pet Paradise for years of good service. Perhaps I will return when grooming timelines aren't months out.

Like millions of people are pets are our family, so you always get so nervous when it comes time to…read morefind the right boarding place. I'm so thankful I came across Pet Paradise!!! The staff is so friendly and took such good care of our two boxes, they made sure that if they weren't eating because of anxiety that they would add chicken broth in the meals, small things like that mean so much, it shows how much they care about the pets they are watching! I highly recommend this place to anyone that is looking for boarding! Thank you to the staff for making my vacation a bit more comfortable knowing that Roxy and lily were in such loving care

We had a great experience here, they took great care of my Oreo. Love the owners, they're great…read moreanimal lovers, that will take care of your family member (pet) like it is theirs. Take your fur baby to this location, you won't be disappointed.

From the owner: All inclusive and interactive dog daycare, dog boarding, cat boarding, and pet spa service so th...read more

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!