This community is beautiful. The staff is warm and friendly. They truly want to see the residents…read morelive their lives full of passion and to the fullest. It is always a joy to go and visit. I would recommend this community to anyone in the Sachse and surrounding areas that may be looking for retirement living to memory care. You will always have a place here, even as you age.

We tried to schedule a tour here and could not get anyone to call or email us back. We could only…read morereach the answering service during normal business hours. I've had other family members in assisted living before, and I can tell you this is a very bad sign.

I lived @ The Oaks @ Liberty Grove in RowlettTx. I lived there for approximately 6 months. This has…read moregot to be one of the most horr places to put your loved one in. Yes the facility is nice but that is all I can say, the housekeeping is ok but could be a lot better, in the rooms they never vacumn only use a broom, I complained so many times about the heating & cooling, I was told I didn't know to set the controls, but I didfinally gave up on that, complained about the tile having sticky crap on the tile, the maid told me that had always been a issue there, never resolved that issue, the food was horrible, the only good things they had was chicken salad & that was whenever they decided to list it, the fried was good but had maybe once every other month. The manager was another tune as she never was involved with any of the patients, stayed in her office 95% of the time when she was there, if you asked a question she always said to ask the front desk, how the company could not see what was going on. The maintenance man Raul was about as useless to be a maintenance, if you ask him a question, he just mumbled and kept walking, , I finally convince my family to get me out of their and they did, I did not require any special care? I just needed to be somewhere in case I fell or needed medical attention. I waited a while after I left before posting this, don't let the lucks of the place fool you, Bad place for any elderly person if they can't speak up. If you love your loved one, don't leave them here.

My wife and I looked at multiple assisted living facilities in Rowlett and Sachse, TX and The Oaks…read morewas the by far the best. It's clean, well kept, well managed and has the friendliest staff. We moved my Dad from FL and he also liked everything about the Oaks. Once you take a look at The Oaks, it's an easy choice where your family should be!

Thank you Tannis! Wonderful experience! Clean facility, welcoming, friendly staff…read more Highly recommend

Iris Memory Care of Rowlett is a Gem just off of George Bush Turnpike and Miller Rd. near Lake Ray…read moreHubbard. Our son in high school was welcomed by the Director to provide volunteer service for Iris Memory Care residents, paired together as buddies for the day. Our son served lunch, played games, and monitored the safety of his resident. He gained so much from this experience. I give praises to Elizabeth for her kindness and genuine care of the family members. First Tuesday of the month, a caregivers support group where new information is shared by an expert. I have learned more about Dementia/Alzheimers and left after each meeting feeling more confident with my parents care. Highly recommend Iris memory care.

We initially had issues with receiving a prorated refund of an "enhanced community fee" upon moving…read moreout of this facility. I had problems having someone contact us regarding this issue, but with some pressure eventually we were put in contact with the right folks. There was a delay in receiving the refund, which was of a large sum, and this made us quite uneasy. I've adjusted this review from my initial low rating due to the communication from Colonial Oaks and that they did provide the refund in the end, though it was refunded in 3 checks over about a 6 week period. If you consider this facility, I would stay away from their "Enhanced Community Fee". It offers an overall savings, but in my experience it was not worth it! Regarding staff at this facility, everyone was very kind and helpful. However, for us the overnight care was not provided, and this simply did not work in our case.

WOW what great FOOD! We have so much FUN at Colonial Oaks with our Residents! This was a…read moreValentine's brunch and we had a wonderful turnout! Our chance to give back to our Residents. Nia, (our Nurse) made this gorgeous arch, Edward was at the carving station, Tyler (our ED) was serving up pancakes, , and Carlton (our Chef) was making omelettes......both made at your request the way you like them! WOW what a great time we all had!

Mayberry Gardens Assisted Living was just ranked the #1 Assisted Living Facility in Garland as of…read moreJune 2026! It's got the best staff and is expanding to make space for more residents. Nurse Jeannetta is the Assistant Executive Director and will be a 22 - year employee as of August 2026 - that's an amazing length of time to be in ANY job. She is dedicated, experienced, kind and gentle with the residents and staff.

If you have a parent in need of assisted living I highly recommend Mayberry. The staff is great,…read morethey manage meds, cook 3 squares a day and go above and beyond what you actually sign a contract for.

Oxford Glen is one of the top assistant living facilities in the area. They way the interact with…read morethe residents is very warming and gives a homey experience. Even during these tough time with COVID-19 they still find creative ways to allow us to interact with our loved ones. There social media team does a great job in keeping us up to date when we can not be there. The management staff does a great job being available and taking care of any issues that arrive. I wouldn't have my loved one in any other place. Thanks Oxford Glen.

Mom was here from October 2019 till April 2020. At first, all seemed fine. She enjoyed being around…read morepeers and loved the caregivers. After a few of them quit, she became more withdrawn. She was wet almost every time we visited. Her wheelchair and seat cushion reeked of urine as did her clothes. Laundry was washed weekly so it sat in the hamper many days. When lockdown started, we were told they would FaceTime call often but in 5 weeks, we got 2 calls. They posted pictures of her on their fb page and it was obvious she was not fine. We opted to bring her home. She'd lost almost 15 lbs, was very dehydrated and had a bad urinary tract infection. She's doing great now that she's home!!

As the other 1 star review pointed out this place is not going to help your loved ones. I spent a…read moreweek inside, leaving after visit, to so incredible amounts of neglect. My first hand experience as a member and co-payer netted so much abuse and scandals. If your loved one is sick I recommend taking them out until they are better. I saw the loved one I was paying to be here, in my first hand experience, not improve. Just please go see for yourself. Do not being your loved ones here.

The staff for the most part appears to be very nice and caring. However, there seem to be a…read moresystemic lack of quality training. Even though they may be very sweet and loving to the residents, the lack of knowledge, responsibilities and requirements of their particular jobs and the family expectations causes concern. This facility has so much positive potential, I hope the potential is realized.

Type of care is ok for AL probably just ok for MC too. Residents are nice-Sagora/Lynridge company…read moreis horrible dishonest doesn't protect the personal and medical information of residents. Violates HIPPA. Would not recommend for anyone's parents for this reason, marketing just scams & lies to fill rooms. Very. Shady. management disrespectful to staff. Read all negative reviews on other platforms first. 99% negative from former employees which gives you a clue.

Lynridge is corporate owned and only care about the money. They have a high turnover rate in memory…read morecare and my mom stayed in her room most of the time. She did not get the care she was promised and experienced neglect there. We have moved my mom to a dementia specific residential care and she is thriving now. Just want to let you know that there are better places out there for dementia care. You dont have to settle for subpar care at such a high cost.