What impressed me most about the Legacy Willow Bend is the staff and the sense of community. Team…read moremembers are attentive, compassionate, and clearly dedicated to making residents feel supported and valued. Residents themselves are engaged, friendly, and proud to call this community home, which speaks volumes about the culture. I would highly recommend The Legacy Willow Bend to anyone exploring senior living options in the area.

There is a reason this community has been caring for seniors since 1953 and has maintained such a…read morefabulous reputation. This community offers all levels of care in a beautiful environment that allows its residents to live free of the burden of home maintenance. The staff is warm and always say hello when in the hallways or walking the building. The care in their healthcare center is top notch; this community has a five-star rating by Medicare! Grateful this is in our backyard; it truly is the best in the DFW area.

Prestonwood CCourt a Assisted Living and memory care in Plano offers fantastic resident-centered…read morecare in a warm, nurturing and supportive environment. The leadership and care teams are tenured and find joy in helping seniors live fully. It's a wonderful, professional and caring place! There are activities, discussion groups, events, exercise classes, various therapies available, Men's Night and much more!

Good staff, good food. rooms are a good size. weekly activities and plenty to do.read more

It was just about three years ago that my wife and I decided that a senior retirement complex was…read moreright for us. We visited dozens of sites on the internet, and drove to six places in the north Dallas area. The one place that jumped out to us was Parkview in Frisco. We have never been sorry that we chose this as our home. It is a an attractive facility, and the landscaping is beautiful. Parkview has several different floor plans and apartment sizes, but we chose a two bedroom, two bath apartment that meets our needs perfectly. It has a modern kitchen, large living/dining room and a comfortable balcony with a view. All utility expenses (except TV and phone) are included. Our maintenance needs are also included and fixed rapidly just by a phone call. But it is the friendly residents and serving staff that puts Parkview ahead of other retirement complexes. Smiles and hello's greet you in the hallways and warm conversations are the norm in the dining room. And by the way, the food and service iin our Embers Restaurant is first class, with a wide variety of selections and all prepared and served well. We love to take cruise vacations, and our life "aboard" Parkview is very much like that on a premium cruise ship: daily activities, entertainment, dining, etc. So if you are looking for a retirement place, you should come by Parkview in Frisco. We think you will like it . . . we certainly do. Bob M P.S. Here's a link to a website we publish highlighting life here at Parkview in Frisco: www.parkviewers.com

This is an AMAZING community - not only is it beautiful inside and out but the staff is sooo…read morefriendly and helpful (many of them have worked there for years!!) and the residents are sweet as can be. I've noticed that there's ALWAYS a happy buzz in the restaurant - which to me says a lot about how much people enjoy themselves and I've NEVER seen that so consistently at any of the other many many communities that I've been to - and the food is GREAT! Parkview actually have the ONLY restaurant that I've been to in the US where I can get a salmon cooked and served as it should be - and I'm from northern Sweden so I definitely know my salmon! :-D ...and the grilled chicken salad with the Chef's homemade dressing - O M G it's so fingerlickin' gooooood I wished they sold it bottled!! The last time I visited, I got the chance to see their new Assisted Living and Memory Care next door and...WOW!! That is the most astonishing AL/MC that I've EVER seen - on any side of the Atlantic ocean! It seriously looks like a serene SPA with a Texas-twist - it's sooooo beautiful in every little detail and it's amazingly well thought through to help the residents thrive. It totally astonished me and still, I have a veeeery critical eye when it comes to living conditions and surroundings! :-D I definitely recommend this place! :-)

I volunteer at Day Spring and I can say it's a wonderful place. The staff is professional, loving…read moreand caring. I volunteer with the Lone Star Wheelers in giving assisted bicycle rides to the residents. It's a fantastic program and we invite others to come visit and check it out!

I adore the staff and residents at DaySpring. I'm the founder of Lone Star Wheelers, a nonprofit…read morethat offers free wheelchair bicycle joyrides. DaySpring graciously offered to be the first host location for the program. They have wheelchair ramp access to the Bluebonnet Trail and we take their residents (and non-residents too!) out for fresh air, sunshine, and conversation. Come by for a visit. You'll love it.

My father lived at Sunrise for just over a year. The administration and staff of Sunrise were…read morewonderful. Their care, and attention to their residents is amazing. Our father had Alzheimer's and spent a year on the memory care floor. This of course, was a difficult time for him and our family. Sunrise staff cared for him, just as we would. Thank you Sunrise Plano for making his end of life as good as it could have been. We will never forget you.

This is in regards to the posting from a couple of days ago regarding Sunrise of Hillcrest at 635…read moreand Hillcrest. This has to be a boguss posting because I have recommended this community to dozens of people and know the Susan this person was commenting on. Susan respects ALL people and would never says the "n word" and would never refer to gay people as "you people". Never. It is a shame that a disgruntled employee or anyone else who has an issue with someone, would post an untruth about someone this way. Susan has the respect of her residents, their families, her employees, as well as, healthcare vendors in the community. There is no one that I would trust more to take care of my Dad or any other person I care about than Susan and her staff at Sunrise of Hillcrest. ~Rev. Angela Campbell

Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

If your loved one needs medical care, wound changes, IVs, any type of hepatic bags this is not the…read morefacility for them as there's not adequate skilled nursing available here. Some of the RN's here are not knowledgeable and need training. Be sure before you leave your loved one here if they have any specialized medical device that you have a back up because one was removed from my loved and a sterile one was not available on site because they didn't keep it stocked in the facility. The staff is very kind but overworked to the point of not having time to do simple tasks. Employe at the front desk as extremely friendly and helpful. Facility looks great from the outside and the main entry. Once you get to the inpatient wings you smell feces and urine in rooms and down the hallways. Interior rooms are unkept, furniture is stained and reeks of urine. We had to remove my loved one due to lack of medical care on day 2.

Believe me we've tried! There are a few amazing people who work at Mapleshade and in no way do I…read morewant to tarnish the wonderful job those few do to go above and beyond. However, if you can not advocate for your loved one everyday this is not the place for them. I'vd had countless phone calls, text and email conversations to get things right and they don't change. What does change is the staff they have a horrific turnover and can not keep a Director, Asst Director or care staff. I am constantly having to complain about the cleanliness of my mom's room, taking out her trash (incontenant supplies) no one answering her emergency pendant and medication list errors. If I were you I'd look past the stunning atmosphere and think about the care your loved one needs.

This community is unlike any other in the DFW area. The Village at Mapleshade offers a boutique…read morelifestyle where residents are truly thought of and treated as family members. The staff cares about each resident and it's apparent that they love their jobs. I would recommend this community to anyone who needs a little assistance with activities of daily living but wants to still live with independence and dignity. Great community!

I found this place after a long search for my father for respite care. If you know me I have a lot…read moreof questions and lots of apprehension leaving my loved one anywhere. But I have to be honest and tell you that it was not just the top management that included Robyn and Sam but also the nurses and the caretaker that was more than welcoming and always greeted everyone with a smile. They were always very attentive and on time for his tea, lunch and dinner. If you ever need to leave a loved one for respite or assisted care, I would suggest Parsons House. It always felt like I was coming home and not going somewhere

One can only imagine the pain staking task to find a new home for your family that first of all…read moredoes not want to leave their home. So finding the right spot was very important to us as our Mother and Sister lived in our house for 31 years. We knew they had to be someplace they would be happy. There like little apartments with all of their home furnishings around them. But let me be the first one to tell you we couldn't be happier we found the Parsons House. Beautiful home like setting. Parsons house has all levels of care. They will watch and take care of your loved ones very closely. As well as a staff whom has become their surrogate family and genuinely cares about both of their well beings giving us the family tremendous peace of mind. We did hang on for a little while but when we saw how things were running smoothly and the caretakers were becoming like family to them we backed off. It was a very difficult decision to leave your beloved family members that you have cared for soo long over to someone else's hands but when we saw the excellent personal care they were getting it got easy. My sister loves the activities Karen the director plans all kinds of different things for the residents to do. Takes them out on outings. Goes to the Casino and Botanical Gardens. As well as lunch outings. Robin Payne the Director is awesome and will take care of all of your needs. She makes the residents feel like family. And for the holidays The Parsons House is decorated better than my house as well as the other holidays for the year. My mom goes to exercise and loves the food. (Unbelievable because she was a great Polish cook). Bridgette overseas the medical and will address and inform you of any issues she see brewing. Her staff will also take note of the resident's behavior and wellbeing and keep us informed. So if this can be of any help to future family members that are making the difficult decision on where to put their family members please offer this letter to them or give them my number for a personal referral. Best of luck to you with your aging parent. Blessings! Jill

Significant price increase received from Sunrise of Frisco for 2022. Three years ago, our yearly…read morecost was $74,364, and now $109,500. No follow-up to ask if we could manage the increase and my letter to corporate was unanswered. We also had concerns on staffing and care and decided to look at several facilities in the area. We have now moved. This decision was difficult, the additional confusion of the change was heartbreaking, and I would not wish for anyone to go through this. The new facility is making us feel at home, we are very pleased with the experienced care team, a $37,500 per year savings, and a cap on future cost.

From the owner: At Sunrise of Frisco, we take a holistic approach to senior care, where everything we do has our…read moreresidents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.