Lets just put it this way. 3 rear wheel bearings in 40 days and the last one they wouldn't cover…read morebecause it was over the 30 days by 2 days. Let that sink in for a while.

I would not take my bicycle to have the chain put on at this place. Took a jet ski there to get an…read moreoil leak fixed. Gave a bogus reason and charged $825. took almost 3 months. Called to talk to manager they gave me his number so i called it he said he was driving and would call me back never did. when I called back to talk to him again they would give me service. Stay away from this place. Lucky to get one star can't give 0

Nothing but great service and treatment was great. Good people helpful any information I ask was…read moreanswered the finance dept was great. Easy far. Smooth sailing.

Did not refill coolant!! I brought my bike from 2 hours away for a regular service. Asked to flush…read moreand replace coolant and brake fluid. Their is no coolant visible in the reservoir. Luckily I towed it home or I might not have made it! Very disappointed for having paid $600 for them to do a general inspection and change of fluids. Billed me 2 hours labor plus parts ($235!!) to change coolant and brake fluid!!! Poor quality of work at a premium!! Didn't even receive a copy of the 60 point inspection checklist, not sure if that was done. When checking out I was also told that they tested my battery and that it only reported 400cca and may need to be replaced soon as they like to see the batteries between 800 and 1000 CCA!!! (more than my truck battery!). Now that I am home I have looked at the battery to find it is only rated at 230 CCA new. I scheduled this appointment months in advance to be ready for my trip next week. I could have and should have done better myself. Decided to pay a "professional" for peace of mind. Left with more worries than I started with.

We are from out of state and found our sled that we wanted at Flamingo. Everything went very smooth…read moreand John, our salesperson was very helpful! He made sure everything went as planned. We had our sled delivered by Jim, who explained everything to my husband, and also was a great person to work with! Kudos to both, and thank you for a great experience

Called early in the morning and spoke with Harley. She was awesome. She explained that the…read more"techs" had time and like to work. More details on the fix of my Kawasaki jetski. Store super clean and organized. Back lot also organized along with the shop. Best part they rolled it in and started looking at it.

This place is absolutely worthless. Was just told they cant change tire on my 03 TTR 250 because of…read moreits age. The bike is near mint condition...

Not bad, just expensive, maybe because of current political situation in the country. Great staff!read more

I wanted a solo seat for my bike but I couldn't find anything that I liked then Mustang Motorcycle…read moreSeats came up on my search. What a find, it is absolutely beautiful with the studs and conchos. It is so well made and comfortable. I couldn't find anything like it. It is so beautifully crafted and was so easy to install and they even give you chrome bolts for installation. Thank you so much!

In general, people find me to be somewhat of a demanding consumer and that may be true but I do not…read moreexpect more than my own companies regularly deliver. So when I state MUSTANG MOTORCYCLE PRODUCTS provided swift, courteous and helpful communication, delivered on all promises, exceeded my lofty expectations in product quality and delivery; leaving no room for improvement...you can accept it as fact. I'm impressed...and that is an awfully rare thing for me. Special thanks to Dan Daigle for his tremendous assistance and follow-up on my order. I can honestly state that MUSTANG MOTORCYCLE PRODUCTS sets the customer care bar so high that other motorcycle product companies need to charter a plane just to see it.

I've just recently bought a beautiful Ducati Panigale S from this shop. I don't usually write…read morereviews but felt like I had to in this case. I looked at some of the other reviews written and I couldn't agree more. This is a terrific shop; great sales dept. (Dan) and the owner (Dave) are both super friendly and laid back. His daughter works there and is also very friendly. They have two beautiful and VERY friendly Golden Retrievers greeting customers as well. I mention all of this because it puts one at ease when you're there browsing / shopping. Full disclosure: I've been browsing there for a couple of years; I've stopped in quite a few times. I never felt pressured or annoyed by Dan or anyone there; they are super laid back. So I finally decided on buying a Ducati and the whole process was handled so well, from beginning to end. I've also had the service dept. install some mods for me and change out the rear sets, etc. Again - even the guy I dealt with in the service dept. was friendly and helpful. I read in one or two of the reviews that people were traveling pretty good distances to shop here and get service done on their bikes. I guess I'm extremely lucky to be about 7 miles (15 mins) from New Haven Power Sports.

Whatever you do, do not go to New Haven Powersports for service or to buy a motorcycle. At the end…read moreof March, they put a used kickstand on my 2011 Ducati Diavel. Two months later, I got on the bike and the kickstand fell off, causing very minor damage. The bolt was not secured properly, and the kickstand itself was perfectly fine and intact--the problem was their installation. I called the service manager, Will, and he told me I could get the bike towed and that he would find prices for me to replace everything. I explained that the issue was not a failed part, but that it had not been put on correctly. I wasn't satisfied that the discussion would lead to a resolution , so I called the owner and explained what happened. The owner asked for pictures, sent me a text message telling me where to send them, and said they would follow up. Instead, I got a phone call from Will threatening me and saying I had gone behind his back. He told me it was a used part, not to come to his department anymore, that they were not servicing my bike, and that if I came there they would have me arrested. When I asked to speak to the owner, he said the owner did not want to talk to me and that he was talking to me instead. I only wanted the stand fixed so I could ride my bike, but instead I was met with hostility, threats, and refusal to take responsibility. Based on my experience, I would strongly recommend taking your business elsewhere.