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    Flamingo Motorsports

    3.2 (11 reviews)
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    Valley Motorsports

    Valley Motorsports

    (18 reviews)

    Great atmosphere good service sales people are very attentive great help good at explaining thingsread more

    At least one employee in this establishment is shockingly rude…read more I called this afternoon to see whether they might stock a battery for my 2008 Triumph Bonneville. After making my way through the voicemail, I reached a friendly gentleman in parts. He informed me that "we almost certainly have that battery in stock; let me check," and put me on hold. I waited patiently for about 6-7 minutes, then someone else picked up. The subsequent conversation, which took place about twenty minutes ago, was pretty short, so I'll reproduce it in full: Employee: Who are you holding for? Me: I was speaking with someone in parts; he's looking into availability on a battery for me. Employee: Well, he put you on hold because we got so many people here it's going to be about 45 minutes before he can look up your part. So you can keep holding or you can call back -- it's your choice. Me: Okay, so should I just wait about 45 mins and call back? Employee: [In a snarky/patronizing/"problem employee"/passive aggressive voice] You want to wait on hold for 45 minutes? Me: No... Employee: Well then call back. [Immediately slams receiver down on me.] Now let me just mention a few things. I'm easy-going and, as a local business owner myself, I certainly don't like to badmouth a Northampton retailer, especially during these hard times. And I also understand that a workplace can be frustrating when things are piling up. So I would have been very understanding if the second guy who picked up had said something simple like "Hi, we're really backed up. Can you call back later?" Or anything of a similar tenor. Instead, this person decided it would be more appropriate to present me with what amounted to a false choice, then hit me with a nasty and patronizing tone when I -- unaware that he was just looking for an opportunity to unload his attitude on an unsuspecting customer -- simply sought some clarification as to what he wanted me to do. To recap: I was just looking for a battery. I was going to give them my business. This was utterly uncalled for. To the owner of this business, I would suggest that this employee needs a serious talking to.

    Mutual Enterprises

    Mutual Enterprises

    (6 reviews)

    Bought a 2008 Kawasaki Vulcan last year. It was a great price and was what I was looking for…read more When first taking it home, the motorcycle had was having a problem not advancing from 2nd gear. I called the seller about the problem since I ended up being stuck a little ways away. They came out and towed the bike to a mechanic and fixed the problem free of charge. Picked up the bike a week later and drove it 2hrs home on the high way with no problem. I really appreciate the integrity of both the owner and Matt who sold me the bike. In this day an age, that's hard to find. Worth checking out a bike here and ask for Matt!

    Found a car I have been wanting on the internet and it was listed on the Mutual Enterprises…read morewebsite. I was skeptical about buying a car sight unseen, but I called and spoke with John. He seemed very experienced and knowledgeable about cars. I felt comfortable with his answers and found what he said to be truthful. Asked him for some additional photos and assurances. He provided me with the info and photos in a timely fashion. We spoke on Monday and made the deal which was fair, simple and easy. I made the payment and received the title as promised. Thanks to Steve at New World Auto Shipping the car was picked up and delivered nearly 3000 miles in the condition John represented it was in, less than a week after making the deal. Amazing! So happy to have it. Great car just as John promised. Thank you John!

    Flamingo Motorsports - motorcycledealers - Updated June 2026

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