Great atmosphere good service sales people are very attentive great help good at explaining thingsread more

At least one employee in this establishment is shockingly rude…read more I called this afternoon to see whether they might stock a battery for my 2008 Triumph Bonneville. After making my way through the voicemail, I reached a friendly gentleman in parts. He informed me that "we almost certainly have that battery in stock; let me check," and put me on hold. I waited patiently for about 6-7 minutes, then someone else picked up. The subsequent conversation, which took place about twenty minutes ago, was pretty short, so I'll reproduce it in full: Employee: Who are you holding for? Me: I was speaking with someone in parts; he's looking into availability on a battery for me. Employee: Well, he put you on hold because we got so many people here it's going to be about 45 minutes before he can look up your part. So you can keep holding or you can call back -- it's your choice. Me: Okay, so should I just wait about 45 mins and call back? Employee: [In a snarky/patronizing/"problem employee"/passive aggressive voice] You want to wait on hold for 45 minutes? Me: No... Employee: Well then call back. [Immediately slams receiver down on me.] Now let me just mention a few things. I'm easy-going and, as a local business owner myself, I certainly don't like to badmouth a Northampton retailer, especially during these hard times. And I also understand that a workplace can be frustrating when things are piling up. So I would have been very understanding if the second guy who picked up had said something simple like "Hi, we're really backed up. Can you call back later?" Or anything of a similar tenor. Instead, this person decided it would be more appropriate to present me with what amounted to a false choice, then hit me with a nasty and patronizing tone when I -- unaware that he was just looking for an opportunity to unload his attitude on an unsuspecting customer -- simply sought some clarification as to what he wanted me to do. To recap: I was just looking for a battery. I was going to give them my business. This was utterly uncalled for. To the owner of this business, I would suggest that this employee needs a serious talking to.

Had a good experience overall. Saw a news article that they…read morehad reopened and the curiosity got the better of me. Checked what they had in stock, saw a 21 Iron, really liked it and decided to give them a call. Chris, the guy that helped me, was super nice, knowledgable and polite, knew his bikes very well. Gave me additional photos, videos and even took it for a test drive for me and sent me a video of that too! The problem was I am for Connecticut so I could not just go to the dealership and see it in person. After quite some time, I decided to buy it unseen and have it delivered. Signed the contract, made the payment and received the shipping confirmation a few days later. I was supposed to get the bike in about 7 days, but because they deliver multiple bikes at the time, my delivery was last and it was a bit late, 2 days late. Not critical because the price for the delivery itself was very good, but still not the most pleasant thing to happen in the 21 century. Chris was always available throughout this period and even checked on me afterwards to see if everything s okay. They even sent me a couple of t-shirts as a sorry a couple of days later. Quite satisfied with the purchase and the process overall.

From the owner: At Harley-Davidson of Southampton, we specialize in everything Harley. Whether you’re buying your…read morefirst bike, restoring a classic, or customizing your ride, our team is here to make it happen. We offer: Motorcycle Sales – New and pre-owned Harley-Davidson bikes. Service & Repairs – From routine maintenance to complete engine work, done right the first time. Restoration – Bringing vintage Harleys back to life with precision and care. Customization – Tailored upgrades, parts, and accessories to make your Harley truly yours. Rider Support – Friendly, knowledgeable staff dedicated to keeping you on the road with confidence. We pride ourselves on unmatched customer service and a deep passion for the Harley-Davidson lifestyle!

What a hidden jem, Tim & Mike will make it happen sales and service are excellent , whatever you…read moreneed tires brakes Mass inspections clothing and all the goodies for your Adventure bike Side by Side dirt bikes 4-wheelers street bikes and more

Bob, Sandy & Staff are great people always taking time to meet your needs at fair pricing. They are…read moretruly part of the motosports community and are highly appreciated! Craig K. Oceanside, California

Legendary motorcycle shop, I was honored to meet the owner…read more If your in the area its a must stop for any enthusiast of vintage dirt bikes Great service as well

Great folks! Terrific Motorcycles! Super customer service!…read more I purchased a classic British motorcycle from Ken Kaplan Jr. It was as described and arrived in perfect condition. The paperwork had to be sought from out of state. Ken stayed up on it, and the moment it arrived, he executed it and sent it my way across country. Highly recommended!

I bought a 99 Harley Davidson Sportster that was completely gone over as the pictures and the Video…read moresuggested. Final price figured was $100.00 more than the sum of all the charges put together, mistake? Was told that the bike would be shipped in one to three weeks tops. Turned out it took 39 days to get here. One excuse after another. Bike arrived very dirty like it had been outside in mud and with dead battery, charged the battery road 3/4 miles up to the corner, turned around and started back when it quit running like it was out of gas. Pushed the 500lb bike 1/2 mile back home and discovered the gas tank fuel petcock was completely plugged with rust scale as was an inline plastic filter that was laying against the cylinder head melted and warped from the heat. A new petcock and filter had supposedly just been installed?? Also on the short test ride I noticed that the speedometer was not working and still showed the 5442 miles that was in the pictures after Ken's road test and great review. So much for a quoted "low mileage, pristine, museum quality motorcycle". It did get a good cleaning and new tires, but not much else. Very disappointed in the motorcycle condition, and in Ken Jr.'s Used Car Salesmanship BS tactics. Paid top dollar for an average motorcycle that I could have found her in eastern Idaho for a lot less money and hassle.

Absolutely awesome service department. I was all set for a track day at Palmer and had my brand new…read morefront tire (not from them) blister out. Rode it over to them and as soon as they opened they rushed to get me set up with a new tire had it installed very quickly and I was able to save my track day.

We are from out of state and found our sled that we wanted at Flamingo. Everything went very smooth…read moreand John, our salesperson was very helpful! He made sure everything went as planned. We had our sled delivered by Jim, who explained everything to my husband, and also was a great person to work with! Kudos to both, and thank you for a great experience

Still going strong, riding along, the Mohawk trail, by Millers River, sitting atop, a vibrating…read moremachine, on this hot summers day, between my knees, made, for me, some incredible scenes.

Do not take you bike here for service unless if you are okay with potentially dying…read more Pretty simple work I had done to the bike brakes (rotors calipers, fluids etc), valve adjustment, suspension, oil change, new chain / sprocket upon arrival i was quoted 7k for that price i should be getting a new set of tires these scamming crooks had my bike for over 2 months and when i had finally begged them to give it back to me it was clearly ridden (nit just test driven) as well as damaged gas tank was loose, missing bolts, license plate wires cut, no coder pin for chain etc. My bike was clearly dropped and Pat and Casey could not have given a tenth of a fuck regarding the condition of my bike also my bike now only runs at 200 degrees no matter how hot or cold it is clearly the technician was in a rush and did not finish the job with quality or care ALL OF THESE SAFETY HAZARDS COULD GET ME KILLED AND THEY ARE OKAY WITH SENDING A BIKE OFF LIKE THAT AFTER CHARGING ME 7K! I never sit here and write reviews but I had to warn people about this place, they also worked on a 400 i used tk have same thing; missing bolts and clearly ridden (over 15 miles) shoddy business people and outright stealing regarding prices, RUN! 0 stars if i could.

This is and has been my go to dealership since the 90's. It's definitely worth a visit! Massive…read moreselection of new and pre-owned bikes, ATVs, Side by Sides, power equipment, gear, parts, fluids (Including VP Race Fuel), and even kid stuff! Motorsports International is an authorized dealer of Honda, Yamaha, Suzuki, Kawasaki, Husqvarna, Polaris, Stacyc, Kayo, Stihl, and Scag.

I've purchased a few different bikes from powerhouse over the years and never would I have imagined…read morepurchasing a car. Working with Israel and his team is always a good experience. Always willing to work with me and get the best deals. It's a short goodbye to the motorcycle for now, but I will be back when i decided to get back on two wheels. Always a pleasure working with the team. Thank you

Purchased a 2011 YZF-R1 from here. Isreal and the team here are amazing. The service department is…read moregreat as well. Had them put LEDs on the bike and couldn't be happier. Highly recommend this dealership, they work with you to help you get the bike you want and be there along the way after getting it.

Dave is honest and they do great work at great prices. He has also been real flexible with letting…read moreme brings parts/oil that I choose.

We go out of our way for David's. Honest, patient and communicative, he'll save you money if he…read morecan. There's also a roaring brook across the street and a bike path to town, so bring your bike while you leave your car.