This is one of the most reliable, honest, and trusted repair shops to go to. Very impressed with…read moreevery service, and treats customers very fair. Hands down very recommended!

High quality of work, fair prices, friendly helpful people. Very accommodatable when you have a…read moreproblem. That is a very wonderful thing considering society as it is especially since Covid

These guys absolutely rock. Great work and service, reasonable prices. Never ever any hard sell of…read moreanything. Highly recommend

Service was excellent. No upselling no hassle just in and out. Honest and great value.read more

They're honest, fair, have lived around here for years. They're not going anywhere. They're also…read morevery good people. They will not up sale or up you don't need they'll tell more company should do business like they do.

Repair was done at a reasonable price and done in a timely matter...was very satisfied with shopread more

I've been here a few times & they do good work. I keep going back to support small local…read morebusiness, since I live in Milan. They are honest & fair on their prices to keep it affordable because they know not everyone has extra cash to have repairs done.

John was absolutely amazing, kind and a delight to be with when I needed a flat tire fixed. I was…read moreon a driving trip from DE to CA and drove over something that put a hole my tire on a Friday night, entering Rock Island. The next morning, people recommended J&W Automotive Repair and called him for me. He made an appointment right away. When the tire proved unfixable (too many small holes from being driven on), he contacted his business associates until he found a tire sales enterprise that sold my car's size tire. Then. he drove me there to pick up the new tire. All the time, he had lighthearted conversation that greatly bolstered my spirits. People in need of automotive repair have found the best when they go to J&W Automotive Repair. He is very competent as well as kind and well-connected to resources.

WORST auto repair shop in the entire QCA area. My best advice, in summary, is RUN…read more Reasons: Extremely dishonest mechanics. They told one amount for repairs then tried to change the amount right after. Finally got them to honor the original amount they told (which was still $200 more than any other shop would charge for the work, made plenty of calls and did my homework) and they claimed their card reader was down. Considering I work handling financial legal matters, I then verified twice that I could get a money order to bring in to pay their already steep price. The individual on the phone said yes-- TWICE. So obtained the $900 money order, filled it out to their "business" - since after all, isn't that what they are SUPPOSED to be - then upon arrival to pay them and pick up the vehicle the very shady and dishonest mechanic demanded cash only. Anyone with two brain cells is aware money orders are still cash in hand, but I guess when a company is most likely trying to get away with being underhanded on their books and taxes, they do not want to have any paper trail. Completely unprofessional. On the plus side, they have now been properly reported to the IRS, BBB, and local business authorities. While this is a civil matter (although it SHOULD be criminalized) at least I was able to provide enough actual evidence to know they will be investigated within the fiscal year and my greatest hope is that the mechanics at this horror sow of a shop decide to magically become actual DECENT human beings and stop screwing their patrons over. Utilizing their "services" the one time out of necessity and not choice was still one time too many. Lesson learned-- save yourself and RUN from this shyster slum shop. This review is also being shared via many sources as this experience was not mine alone apparently. Good luck!

Absolutely awesome they got me right in even on New years Eve, great work, and was very up front…read moreand honest the price was just what they said would run . Thanks QC AUTO WILL BE PERMANENT CUSTOMER.

I payed for a oil change and tire rotation. I used a Groupon coupon. They didn't not do the tire…read morerotation. The tires are in the same place as I took it in. Then I feel I was price gouged $15.00 each for 2 quarters of oil. They didn't top off the guild levels, like washer fuilds.

Al Jorge sold us our second truck in two years, he is a no nonsense type of salesperson that…read morelistens to you and cares about you and your time. He followed through on his after the sales promises and the "We Owe" details to the finish. My family will continue to purchase from Al over the next few years, don't retire anytime soon Al, we need you! The dealership personnel were all very friendly and cared for us when we brought in our special needs son and his wheel chair, the simple task of opening a door for a person in a wheel chair means a lot to this family. The management met our family and thanked us for coming in to see them, you do not get that at other dealerships in our area. Martin & Vicki Hauser Moline, IL

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

My mom was broke down and needed oil. It was 11 min. To closing and we were walking in. Man looked…read moreme in the eye and locked the door. I never leave reviews, and despise Karens. but I figure this outstanding display of customer service warranted comment.

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