Very nice and neat place!! Justin did a great job…read more A very good barber shop. Friendly environment and great customer service.

I take my kids here for Student Barber haircuts which are $5! First off, what a great deal! We…read moreunderstand that the student haircuts may take longer then a professional Barber but the wait is worth the $5!

The instructor LV is wonderful. She was super professional and attentive. The 2 students, Ruth and…read moreKimberly, that helped my husband and I were good too.

Regarding the previous post from a reviewer by the name of "amera". Why did you agree to the $75…read moreprice if you already called and asked on the phone and scheduled for the hair appointment?? $75 is verrry cheap to treat for your DAMAGED hair. Whoever you went to prior to Paulette's is the place you need to complain to! You probably complained to there too!! If you are just one of those people that go to Yelp and constantly complain on everywhere you've been at, you might as well just stay your butt at home and treat your own d*mn hair!! I've been going to Paulette for over 5 years and have always had the best hair experience. I get compliments from strangers at malls, work and at party events. Very professional and lovely environment. I would never switch to another salon. My mom introduced me to Paulette years ago. Paulette trained my mom (a cosmetologist as well) on new trendy styles etc. after my first visit, I was hooked onto Paulette's magnificent highlights, haircut she did to my hair. I am really impressed by Paulette's mastery how she blends colors to make my hair look so pretty. I have definitely gotten plenty of compliments over the years regarding my highlights and layers. Paulette is truly really great at what she does. She also has a big heart!

I learned basic Esthetic and continued to Master Esthetic…read more Two weeks ago I passed my test and now I am a proud Master esthetician Thanks to Miss Paulette and Mr Sammy I never thought or imagined that I will succeed so quickly and learn so profoundly. But I know that all my success is thanks to miss Paulette and her devotion , her impeccable knowledge and talents I must say that miss Paulette and mr Sammy are the nicest adorable people that I know I respect them and love them dearly Thank you very dear miss Paulette and mr Sammy Sarina

I had one of the worst customer service experiences of my life at this salon. The elderly woman who…read moreruns it urgently needs training in basic communication and professionalism. I called her yesterday to book a haircut appointment for 5 PM. She asked me to message her, so I did -- confirming the date, time, and service. She replied "okay." Just before leaving home, I even called her again to double-confirm that I was coming at 5 PM for a haircut, and again, she said "okay." I arrived on time, only to find three people waiting and one client in the chair. I told her I had a 5 PM appointment, and her response was, "Who did you book with?" When I said it was my first time there and I had spoken to her directly, she burst out laughing in my face. In front of several people. Then she flatly said, "I can't take you today." I asked if there was anyone else who could take me -- she said no, she's the only one. So then why ask me who I booked with? I was made to feel like a complete fool, standing at the door while others watched uncomfortably as I was dismissed, as if it were my fault for trusting her word. When I calmly asked why she double-booked me, she responded with, "What you gonna do, kill me?" Let that sink in. That's how a paying customer was spoken to -- after clearly booking, confirming, and showing up on time. I left humiliated and angry. She wasted my time and treated me with shocking rudeness and zero accountability. This wasn't just bad service -- it was unprofessional, dismissive, and verbally aggressive. I'm reporting this incident to the Better Business Bureau and considering filing a complaint with the local consumer protection agency for denying agreed-upon service and for public mistreatment bordering on harassment. Avoid this place if you value your time, dignity, or basic human decency.

Well, I was worried about coming here because I got a Groupon and assumed that I wouldn't be…read moregetting the same treatment or be shown the same kindness as a regular paying customer. Yes, I was right to be worried. My hair was washed pretty quickly and I showed her the hairstyle that I wanted. There wasn't much conversation, which was fine. However, while she was cutting my hair, a regular person came in and the person who was working with my hair dropped everything to greet her and told someone else to deal with me. I wasn't sure if this was normal and she was pretty much done, so I just let it be. Then a male came and finished blow drying and cutting my hair. While the end result of my hair was something that I could live with, it's not something I necessarily wanted as she/he cut it a bit too short. I know that hair grows back, but I couldn't help but feel dismissed during my visit. Generally, as I don't know Virginia well, I use Groupon to see which hair salons would treat me well while keeping it low stakes. However, since I wasn't happy with my end result nor was I happy with being dismissed, I do not wish to come back.

I'm so happy I discovered esthetic Institute through groupon. Now I've been here over 8 times and…read moreI've been working with one particular student for a few months now. Her level of knowledge with problem/acne skin has impressed me. As someone who has tried almost everything in the industry and visited countless dermatologists for years to treat my face, I've never been treated with such great attention to my skin and such a personalized action plan. She has been working to lighten my hyperpigmentation and I already see great improvement. I've done regular facials, chemical peels, and microdermabrasion. Now that my hyperpigmentation has been improving, I hopped over to their location next door (the Esthetic Laser Clinic, not to be confused with Esthetic Institute-where the students are) and got microneedling (Skinpen) done. I am excited to see the results. The Esthetic Laser clinic is the real deal and it is not done by students. Pricing for the Esthetic Institute is wonderful, especially for this area where everything seems to be on the higher end. I'm sad to be moving from the area soon but I know that anytime I'm back in town, a trip to the esthetic Institute will be on my list!

Found this place through Groupon's $35 Corrective Facial deal. Their regular price is $45 and they…read morehave a stamp card where after 5 facials you get one free (which they didn't give me the first time I went, mind you). Price wise, it's unbeatable in this area. As far as what the price gets you...well a student edition that's slower and therefore abridged. There's a lot they simply don't have time for as the student tries to rush through everything in about 45minutes. The first time takes longer as there's a review of your intake forms, and a discussion on what products to use during this facial. After cleansing, an instructor comes in to check your skin and advise the student on what to do and what products to use. I found this process useful for determining what products I should and should not use. I came back and scheduled with the same student just to get an idea of how much my skin might've improved after following the instructors advice. Very useful. They student double cleanses while streaming your skin. There's always makeup removal even though I've tried telling them I have permanent makeup and no additional makeup on. I really wished they would add this to their chart so we can just skip all this "makeup removal" when no makeup is worn. Anyway, after double cleansing there's an inspection, in my case exfoliation, a mask, and then some treatment as necessary. I assume not everyone has the same treatment as we have different issues to address. Overall the rooms and tables are comfortable. They play pleasant music. It's meant to be a relaxing spa experience. However, as they don't have any lymphatic massage included, or bring any of the facial down to your neck/chest, it really feels a little j complete. There's also not been any extraction even though estheticians usually would extract.

I had a facial with Zahra and she's very knowledgeable, patient and kind. I don't usually trust new…read morepeople with my skin but you are in very good hands with her

Amazing service from truly talented students! The atmosphere is calming and relaxing, and my face…read morelooks incredible after my ultrasonic facial. I've received private services at other establishments, but DSI continues to stand out -- I've been coming here for over 10 years, and the students always cease to impress me. Give them a try -- you won't be disappointed!

Super friendly staff and great programs! They are so good with working with your schedule and they…read moremake sure you understand everything you need to know to succeed in your career! Highly recommend!

I went for esthetics here only to be left so disappointed and had to prepare myself for the state…read moreboard test.

Ms.Kim is the best! She will make sure that you get the technique down. She never gives up on her…read morestudents. I'm telling you right now I came from NH just to take her braiding course and it was 100000000000% worth it. Every day is good vibes and positive energy. I'm so thankful for this opportunity.

From the owner: Get the help you need to gain the skills and confidence necessary to pass your Maryland Cosmetology…read morestate exam. Cosmetology and Barber state board refresher classes. Ms. Kim's Beauty Exchange is not a private career school, nor is it an academy, institute, university, or college. Ms. Kim's Beauty Exchange LLC. Is a training center that offers ongoing education activities for the purpose of sustaining professional or occupational capabilities for licensed cosmetology and barber professionals. Education: Ms. Kim's Beauty Exchange LLC. offers Continued Education Certification in the following areas; Safety, Sanitation, and Disinfection, Safe working conditions and practices, safety agencies, sanitation and disinfection, infectious diseases and pathogens, precautions for blood-exposure disinfection and disposal, hair and skin anatomy, hair and scalp structure and physiology, skin structure and physiology, hair color theory, products and product chemistry, application procedures, precautions, scalp disorders, chemical texture services, permanent waving, relaxing and chemical straightening. Shaving techniques (barbers only). Maryland state laws and regulations

Best rates for students, also you get your course in Spanish, best in the area!…read more Also the teacher are very professional and let you practice with the client from the begining

Did a haircut and was very happy with the service. Very professional and pleasant staff! 100%…read morerecommend to all friends.