I had a facial with Zahra and she's very knowledgeable, patient and kind. I don't usually trust new…read morepeople with my skin but you are in very good hands with her

Amazing service from truly talented students! The atmosphere is calming and relaxing, and my face…read morelooks incredible after my ultrasonic facial. I've received private services at other establishments, but DSI continues to stand out -- I've been coming here for over 10 years, and the students always cease to impress me. Give them a try -- you won't be disappointed!

The instructor LV is wonderful. She was super professional and attentive. The 2 students, Ruth and…read moreKimberly, that helped my husband and I were good too.

Best rates for students, also you get your course in Spanish, best in the area!…read more Also the teacher are very professional and let you practice with the client from the begining

Did a haircut and was very happy with the service. Very professional and pleasant staff! 100%…read morerecommend to all friends.

Super friendly staff and great programs! They are so good with working with your schedule and they…read moremake sure you understand everything you need to know to succeed in your career! Highly recommend!

I went for esthetics here only to be left so disappointed and had to prepare myself for the state…read moreboard test.

Regarding the previous post from a reviewer by the name of "amera". Why did you agree to the $75…read moreprice if you already called and asked on the phone and scheduled for the hair appointment?? $75 is verrry cheap to treat for your DAMAGED hair. Whoever you went to prior to Paulette's is the place you need to complain to! You probably complained to there too!! If you are just one of those people that go to Yelp and constantly complain on everywhere you've been at, you might as well just stay your butt at home and treat your own d*mn hair!! I've been going to Paulette for over 5 years and have always had the best hair experience. I get compliments from strangers at malls, work and at party events. Very professional and lovely environment. I would never switch to another salon. My mom introduced me to Paulette years ago. Paulette trained my mom (a cosmetologist as well) on new trendy styles etc. after my first visit, I was hooked onto Paulette's magnificent highlights, haircut she did to my hair. I am really impressed by Paulette's mastery how she blends colors to make my hair look so pretty. I have definitely gotten plenty of compliments over the years regarding my highlights and layers. Paulette is truly really great at what she does. She also has a big heart!

I learned basic Esthetic and continued to Master Esthetic…read more Two weeks ago I passed my test and now I am a proud Master esthetician Thanks to Miss Paulette and Mr Sammy I never thought or imagined that I will succeed so quickly and learn so profoundly. But I know that all my success is thanks to miss Paulette and her devotion , her impeccable knowledge and talents I must say that miss Paulette and mr Sammy are the nicest adorable people that I know I respect them and love them dearly Thank you very dear miss Paulette and mr Sammy Sarina

Found this place through Groupon's $35 Corrective Facial deal. Their regular price is $45 and they…read morehave a stamp card where after 5 facials you get one free (which they didn't give me the first time I went, mind you). Price wise, it's unbeatable in this area. As far as what the price gets you...well a student edition that's slower and therefore abridged. There's a lot they simply don't have time for as the student tries to rush through everything in about 45minutes. The first time takes longer as there's a review of your intake forms, and a discussion on what products to use during this facial. After cleansing, an instructor comes in to check your skin and advise the student on what to do and what products to use. I found this process useful for determining what products I should and should not use. I came back and scheduled with the same student just to get an idea of how much my skin might've improved after following the instructors advice. Very useful. They student double cleanses while streaming your skin. There's always makeup removal even though I've tried telling them I have permanent makeup and no additional makeup on. I really wished they would add this to their chart so we can just skip all this "makeup removal" when no makeup is worn. Anyway, after double cleansing there's an inspection, in my case exfoliation, a mask, and then some treatment as necessary. I assume not everyone has the same treatment as we have different issues to address. Overall the rooms and tables are comfortable. They play pleasant music. It's meant to be a relaxing spa experience. However, as they don't have any lymphatic massage included, or bring any of the facial down to your neck/chest, it really feels a little j complete. There's also not been any extraction even though estheticians usually would extract.

I'm so happy I discovered esthetic Institute through groupon. Now I've been here over 8 times and…read moreI've been working with one particular student for a few months now. Her level of knowledge with problem/acne skin has impressed me. As someone who has tried almost everything in the industry and visited countless dermatologists for years to treat my face, I've never been treated with such great attention to my skin and such a personalized action plan. She has been working to lighten my hyperpigmentation and I already see great improvement. I've done regular facials, chemical peels, and microdermabrasion. Now that my hyperpigmentation has been improving, I hopped over to their location next door (the Esthetic Laser Clinic, not to be confused with Esthetic Institute-where the students are) and got microneedling (Skinpen) done. I am excited to see the results. The Esthetic Laser clinic is the real deal and it is not done by students. Pricing for the Esthetic Institute is wonderful, especially for this area where everything seems to be on the higher end. I'm sad to be moving from the area soon but I know that anytime I'm back in town, a trip to the esthetic Institute will be on my list!

Service is prompt, however I have been dealing with razor bumps on the back of my head. I'm…read morepretty sure it's due to unkept clipper blades. I brought this to the attendants attention, but that was followed by a bunch of excuses. The irony from all of this is every time I am escorted to the barbers chair, the lady drench's my hands with sanitizer....?????

Very Good and Affordable Haircut, Polite and Friendly Staff. Cool and Relaxing Ambiance with Calm…read moremusic. Highly Recommended!!

There is an instructor that goes by "Ms Brittany" that is incredibly rude and abusive to customers…read more I had the worst experience today and learned that she also lied to the education director about what happened. The video recording will show it. Be careful and don't let her treat you badly, too. Students need to learn customer service skills along with the hair styling techniques. This instructor only serves to show what NOT to do. I love the students here so much! It's why I booked here for eight years. The learning energy is optimistic, which is important, especially in DC. The tall guy at the front desk is incredible at his job. It's this one instructor that seems to have a problem with customers. I've only ever seen her be disrespectful and inappropriate with customers.

I went to Aveda's hair academy and let a student in-training provide my hair service. This is a…read morehit or miss, my service was a B-. I would recommend something super basic like a blow dry, wash, and curl. I called ahead made my appointment, you can also book a specific person if you would like. The aesthetic here is nice and it was clean. I waited about 10 minutes to be called back after I checked in with the hostess. I paid $30 or $35 dollars? Can't remember and I left a tip. My hair was decent I knew I would go home and restyle it some, but what I was after was the light texture and bounce when you get a fresh blowout. It would have came out a little better had she blow dried my hair longer. Overall pretty good job, would I come back? Maybe. This is a nice resource when you need a last minute hair do and you can somewhat restyle it yourself.

I had one of the worst customer service experiences of my life at this salon. The elderly woman who…read moreruns it urgently needs training in basic communication and professionalism. I called her yesterday to book a haircut appointment for 5 PM. She asked me to message her, so I did -- confirming the date, time, and service. She replied "okay." Just before leaving home, I even called her again to double-confirm that I was coming at 5 PM for a haircut, and again, she said "okay." I arrived on time, only to find three people waiting and one client in the chair. I told her I had a 5 PM appointment, and her response was, "Who did you book with?" When I said it was my first time there and I had spoken to her directly, she burst out laughing in my face. In front of several people. Then she flatly said, "I can't take you today." I asked if there was anyone else who could take me -- she said no, she's the only one. So then why ask me who I booked with? I was made to feel like a complete fool, standing at the door while others watched uncomfortably as I was dismissed, as if it were my fault for trusting her word. When I calmly asked why she double-booked me, she responded with, "What you gonna do, kill me?" Let that sink in. That's how a paying customer was spoken to -- after clearly booking, confirming, and showing up on time. I left humiliated and angry. She wasted my time and treated me with shocking rudeness and zero accountability. This wasn't just bad service -- it was unprofessional, dismissive, and verbally aggressive. I'm reporting this incident to the Better Business Bureau and considering filing a complaint with the local consumer protection agency for denying agreed-upon service and for public mistreatment bordering on harassment. Avoid this place if you value your time, dignity, or basic human decency.

Well, I was worried about coming here because I got a Groupon and assumed that I wouldn't be…read moregetting the same treatment or be shown the same kindness as a regular paying customer. Yes, I was right to be worried. My hair was washed pretty quickly and I showed her the hairstyle that I wanted. There wasn't much conversation, which was fine. However, while she was cutting my hair, a regular person came in and the person who was working with my hair dropped everything to greet her and told someone else to deal with me. I wasn't sure if this was normal and she was pretty much done, so I just let it be. Then a male came and finished blow drying and cutting my hair. While the end result of my hair was something that I could live with, it's not something I necessarily wanted as she/he cut it a bit too short. I know that hair grows back, but I couldn't help but feel dismissed during my visit. Generally, as I don't know Virginia well, I use Groupon to see which hair salons would treat me well while keeping it low stakes. However, since I wasn't happy with my end result nor was I happy with being dismissed, I do not wish to come back.

Fernando is great! Scheduling:…read moreThis was my first time getting a haircut here and thought it was great and I'm surprised there are no reviews on yelp yet. I booked my appointment late the night before through yelp and within in minutes Fernando responded and then I signed up for booksy so I could pick a specific time. That fast response for scheduling a haircut AND being able to get it for the next day was perfect. The cut: I showed him one of the pictures he posted on yelp that I liked and he was able to replicate it perfectly. It was also a super fast cut about 30 minutes, it looks great, and the price made it a great value. I definitely recommend this place and will be coming back. Also the music was great!

From the owner: The main objective is to achieve your best image. Mr. Fernando is a businessman with 15 years of…read moreexperience. For a guaranteed job, make an appointment or call the number provided.