I was shocked by how this office operates. A week earlier they confirmed my kids' insurance was…read moreaccepted, but the day before the appointment they told me it wouldn't be covered and that a "second opinion" would cost $195 per child. I've already been to two other pediatric dentists and never once was I charged for a second opinion -- so clearly this office is out of line. When I tried to reschedule, they insisted on a $150 "no-show" fee, even though they called me less than 24 hours before. This feels like a money trap, and I'm prepared to involve my lawyer. I will be taking necessary actions and reporting this office to the Texas State Board of Dental Examiners and the Texas Attorney General's Office - Consumer Protection Division. If any of you have gone through the same thing, please do the same so this practice is held accountable.

10/10 recommend !!! My child had the BEST experience here with the staff and Dr.Marshall! He can't…read morewait to see them again in 6 months!

Dr. Alice and her team always make our dental visits fun and enjoyable. They are always quick to…read moresee us, see my little boys quickly and keep them entertained for their appointment. They have a great dental experience so they're excited to go back! They have special events for patients and so much more. We will be lifelong patients. Looking forward to my baby girls first appointment!

Absolutely Horrible experience. This includes Doctor and clerical staff. Unethical scammers preying…read moreon the emotional state of mothers and children to make a buck. Came in with a pre screening for fillings for my toddler. After a 40 min wait non iv sedation, went on the table strapped her down then the doctor comes in with all these other recommendations as my child growing increasingly anxious. Tactics used to force you into hasty & costly decisions. By this time my child's unnerved and resisting. Talked me into pulling a tooth and inputting a spacer. Said the filings the diagnosed previously were just stains. Said she was too anxious after pulling the tooth and to come back for the spacer they had already charged me for. Sent me a notice shortly after that stating they refuse to do oral sedation she'd have to get IV which is extremely expensive and not covered by insurance. No concern about the unprofessional ambush after stalling her down and stalling with recommendations until she got restless. Refused to give me x rays the day of and multiple times after. I've sent written requests as well., still no x-rays. Excuses like their email was down and they didn't know when it would be up. Still haven't got a refund for the unpreformed procedure.

The quality of care at Smile Ave Dental is always great, from the receptionists, to the hygienists,…read moreto the dentists. Bassant was the best hygienist! She was very pleasant and friendly.

My original review was 5 stars, these past couple of years, sale for additional services are too…read moreaggressive, too pushy. It feels that business grew but quality dropped. I will say hygienists are always excellent, its the administrative part that makes it uncomfortable.

Dr Farias is an absolute master of her craft! I had a chipped front tooth that had a not-so-great…read morerepair done by another dentist. I was not happy with my front teeth for almost 2 years. I was referred to Dr Farias because of her excellent bonding work. She fixed the tooth and even noticed some wear on another tooth that she took care of at the same time. I am so pleased, so happy with my results. They turned out beautiful and I feel confident smiling again!!

Called to make an appointment for my adult son with special needs. Was told they would have to…read morecall me back after they speak with the dentist. I got the return phone call and was referred to another dentist. She refused to see my son because he is special needs. He has no major Health issues. She simply refused because he is special needs. So heart breaking to be discriminated against because your adult child has special needs.

My grandkids went to Dr Joe for years. Then We tried to make appointments & no one returned our…read morecalls. Went to his office and there's a sign on the door saying he closed!! What about the kids records, no explanation!!!

Great job with my kids. I have four children, and we went there all of the time and never had a…read moreproblem. In and out fast.

Today I had an appointment at Fair Lakes Family Dentistry. Later this evening I was in the car with…read moremy wife and out of the blue I said, "you know, I really like my dentist. Dr Rejon is skilled, patient, efficient and in the patients corner". Her assistant was also amazing. I've never said that about a dentist. And tonight I decided to leave a review.I would highly recommend.

I almost didn't make it to Fair Lakes Family Dentistry…read more I accidentally drove to the wrong dental office first--one where I had previously had a very unpleasant experience. Sitting in my car, I already felt the anxiety building because dental visits can be nerve-racking for me. When I checked my appointment again, I realized I was actually scheduled at Fair Lakes Family Dentistry, so I drove over hoping this experience would be different. The moment I walked in, the beautiful lobby and welcoming staff immediately shifted the tone. A.D., the dental assistant, called me back and introduced herself with such warmth that my guard began to lower. Our conversation felt natural and calming, which helped me relax before the appointment even began. Then I met Corey, the dental hygienist. When he spoke, I noticed his accent and asked where he was from. When he said Memphis, I smiled instantly--because I'm from Memphis too, born and raised. That small moment of connection turned what could have been a stressful appointment into something much more human. Corey listened as I shared my past dental concerns and experiences. His empathy, patience, and attentiveness made me feel like a person, not just a patient. As a counselor, I deeply value when professionals create a space where someone feels seen, heard, and respected. Corey did exactly that. Even during the procedure, everything was handled with gentle care and reassurance. Instead of feeling tense the entire time like I normally do at the dentist, I actually felt safe. If you're someone who feels nervous about dental visits, I highly recommend Fair Lakes Family Dentistry. Their team truly understands that caring for people means caring for more than just their teeth. Thank you especially to A.D. and Corey for making such a meaningful difference in my experience.

Say Ahhh! Pediatric Dentistry is a very Bad place to go. Dr. Foster is very rude and…read moreunprofessional. The communication with the front office is not effective, as the secretarry tells you something different than what the doctor says. My son went to the dental office since he was very young and we were consistent with the visits but he had a big cavity and she didn't even notice in the previous visits and fail to provide him with effective cleaning to prevent it. I will never go back to that place.

They were very patient with my 2 year old. He had an accident so we were there for his tooth. They…read morewere quick to see us and we were able to schedule an appointment the night before online. The front office ladies were very kind. I appreciated that Dr. Gainey took her time explaining everything to me and was very knowledgeable on the subject. We have a follow-up visit scheduled.

I have been to this location 2 different times, for 2 different kids, with 2 different insurances,…read moreand I had billing issues both times. This last time we went in and specifically asked if they take our dental insurance, we even brought the card, and they told us, YES. Well, to our surprise, we were charged 3 times for 1 filling and told it's so much money because they are not in the network. They either don't understand what insurance they work with or intentionally lie to get business. Either way, I will not be going back.

I am so glad that we found Cavity Patrol since moving to the area. Amazing care, wonderful doctors…read moreand they're so great with my little girl. She's actually excited for her next visit!!

Don't go here my son had cavity and I told the doctors and nurses if they can check but they didn't…read morelisten they said he was good and they don't see anything no X-rays nothing. I trusted them, next visit I decided to change dentist and the found 10 cavities so now my 3 has to get fillings. I should've listen to my gut and left 1 year ago.

Today was my kids first time at Molar Bear and it was a smooth and successful visit. The kids loved…read morethe atmosphere and I appreciated all of the staff as they made my kids comfortable and excited about their visit!