I do like this doctors office quite a bit, all of the doctors have been stellar. The wait times to…read moreget in have also improved recently

Excellent physicians, impossibly bad front office…read more If you can manage to make an appointment and actually see a provider you'll be pleased. The front office is abysmal, you can't get through to anyone on the phone. I have had to drive to the office more than once to get a question about a refill request or get copies of paperwork because it is absolutely impossible to talk to someone without waiting on the phone for a half hour or more (I'm not exaggerating). They now have a policy which requires you to confirm an appointment 24 hours before the scheduled time or they will cancel it without notifying you. I just left the office after being told my appointment, which I confirmed in person a week ago, had been cancelled. I tried to call and confirm it yesterday but, once again, no answer. No apology, no sympathy, just, "the soonest I have is 2 weeks out." Great doctors, if you can get in to see one.

I am new to the west valley and overall this doctors office meets my expectations. I am surprised…read moreto see that they accept "walk-in appointments". Once care is established getting into see the doctor does not involve a long wait. The patient rooms are clean and up to the modern age for technology. I went to see Dr. Martin for my annual check up and she is great. I was pleased with a high level of patient care from her. Also, she is conscious of what costs are beneficial for her patients (like generic drugs v.s. outrageous name brands). As far as follow up from staff I have not really had an issue. I did call once and I did not get a call back (I was sick and on a cancellation list). I did call back and was scheduled and seen in a prompt and professional manner. This was after establishing care and getting into the system. So in conclusion, if you want a decent no bull medical office go here. If you just walk in expect a wait. If you want to have some kind of hand held small town experience go elsewhere.

Last Monday (9/10), I called my doctors' office to ask for a prescription to be refilled (that I…read morehave been on since 2002 for seizures and restless leg syndrome) called Clonazepam. I was told that the script would be called in to Walgreen's. It wasn't. On Tuesday, Kylie, my daughter, went in to the office to drop off an update d Power of Atty and Living Will (for an upcoming surgery) and asked about the prescription, and was told that it would be called in to the pharmacy that afternoon. It wasn't. I called again on Wednesday, now three days without the pill, only to be told that it would be called in, and again, it wasn't. On Thursday, I was told that the pharmacy had to send over a fax request to have the script filled and that the doctor would not be back in the office till this Monday, which means I would be without the med for a total of 7 (SEVEN) days! I was then put on the phone with a man claiming to be the office manager who told me that the message (which I have never heard, because if you are placed on hold, 623.298.4642, there is no message, just dead silence) would tell you that your pharmacy must send in a fax request...NOT! He refused to listen to my story even telling me that it was my fault and that he didn't care that I used to be a nurse and that he didn't care who screwed up that it was my fault. He yelled at me, wouldn't let me speak and told me that there was nothing he could do. Consequently, last night, I had a grand mal seizure that could have killed me. Google Clonazepam, and look up what happens when you suddenly stop taking this drug after so many years. I have complained to AHCCCS and will complain to Dr. Jeanette Cruz, of Estrella Family Medical the next time I see her. LAWSUIT? POSSIBLY. You don't have to put up with the bull. I could have been told on Monday to have the script request faxed, and problem would have been solved. My daughter could have been told that on Tuesday or handed a script when she was there, but no. At no time were we told...This office dropped the ball, but it's my fault... I COULD HAVE DIED. I WANT HEADS TO ROLL AND PEOPLE FIRED. AM I MAD, DAMN RIGHT I AM MAD. I HAVE KIDS TO RAISE AND A LIFE TO LIVE. JUST BECAUSE SOME OFFICES REQUIRE A PHARMACY TO SEND A SCRIPT REQUEST, DOESN'T MEAN THEY ALL DO, AND I HAVE NEVER HAD TO DO THIS BEFORE!! ~~ I got a certified letter today, 9/20, telling me that I have been fired. That tells me that this office can't admit to their mistakes and that I am glad that as of October, I am glad I am no longer their patient. I have alerted AHCCCS, the Arizona Medical Review Board and will be filing a Medical Malpractice Lawsuit as well.~~

I have been going to All Family Care for several years. My visits ate routine - Well visit nothing…read moreunusual. They do not make you wait a long time once you have checked in. They keep pretty closely to the scheduled visit time. I did not, however, get a doctor for the first 3 years after starting my initial yearly visits but a PA instead. I was not particularly happy about that but the PA did a good exam. I have never met Doctor Singh but in 2024, I was examined by a doctor. He did a thorough exam. I should also mention that I have consulted with them via zoom app; the link was forwarded to me by AFC because I had a cold and was not able to go to the office. This year, 2026, I started seeing Doctor B. I like him. He is professional, friendly and took the time to listen to me. The front desk girl is also professional, polite and patient. Qualities you really need working the front desk. The office is always clean and tidy as well as the exam rooms. I go to All Family Care for my general health check ups. I will continue to go to All Family Care and would recommend it as well.

When the doctor recommended lab I received the price to get blood work in office. I signed and…read moreagreed to the price. I just got a call from the billing department. I was told they charged me incorrectly and I owe $500+ from my visit in September 2025! I told them I would not have agreed to that cost since I'm self pay and cannot afford it. They said it doesn't matter and they are sending the bill to the lab for them to bill me if I don't pay them! Beware the staff also matters when choosing a doctor. Incompetent.

I highly recommend Dr. Julie Crawford of Estrella Internal Medicine and Pediatrics. She is by far…read morethe most caring, thorough doctor I have ever had - and I've kind of had a lot of doctors. :-) Both Dr. Crawford and Dr. Johnson are board certified internists and pediatricians, so you may be waiting in a room with Nemo on the wall - which I find charming. Perhaps it's that pediatric touch that makes her bedside manner so refreshing.

I received great treatment and followup. My condition(s) and treatment options were thoroughly…read moreexplained and a set forth. Would highly recomend Dr Johnson to anyone with confidence; I would be remiss if I did not give the staff a thumbs up,

The reception staff are really nice and helpful. They speak both English and Spanish really well…read more The waiting room is really small and clean with lots of magazines. It was really hot though! The nurse/recptionist was really helpful and even called my insurance company to make sure that everything was squared away. I was seen back into the room fairly quickly. The rooms were kind of small, the equipment isn't state of the art but it does the job. The doc was in to see me quickly and listen to everything I had to say before he asked questions and looked at everything. He seemed fairly confident and knowledgeable. Asked me if i wanted a generic brand prescription or brand name. When I was checking out he came up front and smalled talked me a little and got to know me. Overall I think I am going to stick with them as my primary care provider.

We had just moved to the west Phoenix area and were in desperate need if a primary care doctor…read moreafter my fiancé was released from the hospital due to an accident at home. We found Dr. Nandin and OSO medical by chance through the BCBS website. We couldn't have been happier with the care, knowledge. And expertise of his office. They were able to get us in right way and the wait was very reasonable. They had just moved locations, but his office was nice and clean despite the fact they were still getting situated. His office took care of the insurance billing and the staff was very friendly. Now for the important stuff: Dr. Nandin was terrific. He spent time with us discussing the accident and more importantly listened to us and our concerns. He ended up referring us to a specialist and felt it was something that needed to be addressed that day. He took the times to make the calls and find someone he felt was qualified and was comfortable with. His office was great about orchestrating everything and thanks to them, our wait and check in back at the hospital was smooth and effortless. I gave OSO Medical 5 stars because of the professional, attentive staff. I was really pleased with the quality of the care and how Dr. Nandin listened to our concerns and took thief into consideration. He is willing to work with the specialist on follow up care. We lucked out calling his office and have definitely found our new primary care doctor. We live in Buckeye, AZ and the drive to his office is a reasonable one and it is easy to find.

Dr. Justin Singh was very caring and real with us. Even did surgery the same day because the spot…read morewas causing my husband so much pain, now 24 hrs down the road he's never felt better!

Dr. Singh is a great podiatrist. Everyone in our family has used him for one thing or another:…read moreingrown toe nails, Achilles ruptures, plantar fasciitis, and most recently partial foot amputation. He is very knowledgeable and goes the extra mile to ensure patient care. With a "think outside the box" mentality, Dr. Singh is able to find solutions others have not thought of. We are so grateful we found him!

I would make sure that your information is secured, I have been receiving emails with patients…read moreinformation, medical records, as well as prescriptions. I believe that is a HIPAA violation that a former patient can see all their new patient information.

Horrible customer service and don't u dare mistaken which clinic and get stuck in road…read moreconstruction, your 10 minute is all that is allowed. After that - canceled. Horrible place its turned into i will be finding a new clinic. I'd give them no stars if I could.

I'm saddened to leave this review because I genuinely liked this office in suite 103 I appreciated…read morethat they could do blood work in-house, and I decided to become more proactive about my health by scheduling appointments more regularly. Unfortunately, that's when my experience went downhill. They rarely answer the phone, and that same issue seems to carry over to the specialists they refer patients to. I was referred for a sleep study, but no one ever answered the phone to schedule it. I left multiple voicemails and never received a call back. Later, I noticed an insurance claim for a sleep study diagnostic that I never had. I called the sleep office with no answer, so I contacted my primary care office. They told me they would look into it and get back to me, but I never heard anything. My blood work also showed some abnormalities, so I was referred to an endocrinologist. I was told to wait for them to call me to schedule an appointment. Weeks went by with no call, so I followed up. I was told it was strange and that they would send the office a message and have someone contact me. It's now been over a month, and I still haven't heard from anyone. I'm done with this office. I made the decision to take my health more seriously, and instead of feeling supported, I felt ignored and dismissed. It shouldn't be this difficult to get the care you need.

This is the worst place I've ever been to. First they lied about being able to replace my birth…read morecontrol (my whole reason for making an appointment). Then nurse practitioner Shianna Wilson was a horrible mean person. I hope she gets the help she needs. I would avoid at all costs. Never coming back.

The doctors are great as well as the care. The issue is the Front Office Lady. Please watch your…read morebills and ask to see it before paying. Turns out we've been paying for No Show Appts, even though we called days in advance to cancel. Also, she gives you paperwork to fill out "it's a survey on depression" and tells you that your insurance requires it, however, I called my insurance and they know nothing about it. Also, if you call in for an appt because your sick she tells you that you MUST stay in your car upon arrival, call and they will come get you. This lady will without a doubt create issues for Dr. Scherer going forward as your first point of contact is the front office, whether on the phone or in person. However, if you can get passed all this, than 100% you are in the best care possible. The medical team is awesome!

Dr. Scherer is a very good doctor. He is kind patient and very knowledgeable. He listens to my…read moreconcerns no matter how long it takes and never makes me feel rushed. He changed the diabetic med I was taking from a tier 3 to a generic. This new pill not only saves me a lot of money, my diabetic sugar levels have come down considerably. I found his staff to be extremely helpful and considerate. His receptionist handles check-in, appointments and referrals. She is very pleasant and efficient. I just don't understand the 1 and 2 star reviews.

Advanced Women's Care and Omnia Women's Health bill women a staggering $784.09 for a routine…read more"previously established patient 18-39 years old" wellness exam and Pap smear. To make matters worse, this does not even include the separate laboratory fee for the Pap smear, which adds another $140 to $250--bringing the billed total to nearly $1,000!! Google this right now: "How much does a women's wellness exam and Pap smear cost in Arizona?" It is not $1,000. But I am a self-pay patient, so they applied a discount YAY! My bill is $353.71, plus $144 directly to the lab--a grand total of $496.71. Again, look up the average cash-pay rate in Arizona; it will not say $500! Why is it so high here? Thanks for asking. Well at this darling practice, a standard pelvic exam is NOT considered part of a women's wellness exam! Unbelievable and unacceptable! Here is the breakdown they charged me: PREV ESTABLISHED VISIT 18-39 YEARS OLD Charge Total is = $457.12 Self-Pay Discount = $182.85 PELVIC EXAMINATION Charge Total is = $88.28 Self-Pay Discount = $35.31 OBTAINING SCREEN PAP SMEAR Charge Total = $173.57 Self-Pay Discount = $69.43 HANDLING AND/OR CONVEYANCE OF SPECIMEN FOR TRANSFER FROM OFFICE TO A LABORATORY Charge Total = $ 47.12 BRIEF EMOTIONAL/BEHAV ASSMT Charge Total = $ 18.00 Pap Smear Lab (billed separately) - $144 Wow, what a beautifully transparent breakdown of costs! How did I get that? Great question, thanks for asking. Well, by going into my patient portal of course (on May 12th 2026) and asking for it. Then be completely ignored and ask again on May 23rd. Then ask twice on June 2nd because they are not directly answering you. June 3rd they give you some BS and don't send you an itemized bill so you ask for a manager. June 8th ask for an itemized bill and manager again. June 15th as for a supervisor and itemized bill again. June 16th they say "Can you your email address." And you ask them to send you your itemized bill through the secure patient portal. June 18th you send them "Because you has repeatedly refused to provide the legally required itemized statement for the $784.09 gross charge and have evaded all requests to speak with a supervisor, I have officially filed a formal consumer complaint against this facility with the Arizona Attorney General's Consumer Protection Division." Then FINALLY on June 24th 2026 you get this breakdown. It was just that easy! So anyway, do not go here. They use deceptive billing practices. Even if you have good insurance and pay $0 for screenings, do you want to participate in them extracting this much money from women for basic preventive healthcare?! Do not participate in this shit.

*Dismissed, Gaslit, and Left Bleeding for 90+ Days*…read more I am deeply disappointed by the care I received at Omnia Women's Health Center on Estrella Parkway. I was referred here after going to the ER because I had been bleeding continuously for several weeks and passed a blood clot approximately the size of a golf ball. At my first appointment, blood was drawn, and I was scheduled about a month later for an endometrial biopsy related to a fibroid. Additional testing showed Hashimoto's disease, extremely low testosterone, and a cyst on my right ovary. I was told I would receive a referral to an endocrinologist for the Hashimoto's, but that referral never happened. I also received no meaningful treatment guidance and ultimately went through my PCP. The biopsy itself was one of the most painful medical experiences of my life. I was told to expect only mild discomfort or a "pinch." Instead, the pain was excruciating. I screamed multiple times during the procedure. My body actually went into shock from the intensity of the pain. That was not something I chose, exaggerated, or could control. I became extremely nauseated and dizzy, nearly passed out, and could not stand up for almost 30 minutes. My husband had to pick me up because I was unable to drive. I continued to experience significant pain for two to three days afterward. Rather than acknowledging that my body had reacted to severe pain or discussing whether pain management or numbing options should have been offered, the provider told me my reaction happened because I had not eaten breakfast and had not relaxed enough. I found that response dismissive, insulting, and a refusal to take responsibility for the pain caused by the procedure. The bleeding continued. By approximately 80 days of continuous bleeding, I called the clinic begging for help because I was soaking through pads every one to two hours. I was told the bleeding was caused by the biopsy, even though I had already been bleeding for more than two months before the biopsy. The fact that my bleeding happened to be lighter on the day of the procedure was used to minimize what I was reporting. It was lighter because I had passed another large clot the day before, which temporarily reduced the flow. After being placed on hold multiple times, I was eventually told that a 10-day prescription had been sent in. Ten days after that call, I arrived for my scheduled appointment to discuss my extremely low testosterone. The front-desk employee told me the appointment was at another location, even though I had never been seen anywhere else. She insisted that because she had scheduled it, she knew she had told me. I did not argue because by that point I was exhausted by the dismissive treatment. I was offered another appointment an entire three weeks later. I left and immediately contacted my PCP for referrals to a new gynecologist and an endocrinologist. I was originally excited to visit a practice that appeared to have an all-female staff because I believed I would be taken seriously and treated with dignity. Instead, I felt judged, ridiculed, dismissed, and repeatedly gaslit during a frightening medical situation. My experience was that this clinic prioritized appointment volume and scheduling over careful, compassionate patient care. I spent 22 years in the military and have experienced healthcare that was sometimes less than ideal, but this was an all-time low. At the time of writing this review, I am still bleeding after approximately 90 days.