Looking for new Dr... selected Dr Horrocks based on Yelp reviews and information...he is part of a…read more"membership practice " wanting more than $100 a month just to be part of the practice! (Insert standard Ukrainian response here). Having been in a "membership practice for two years no, I can say you don't get anything more and that's at $199 a year. It's just a way to soak patients for more money.

I used to be a HUGE fan of this office and the Dr. Unfortunately, they went with MDVIP and no…read morelonger accept just good ole regular insurance. Such a shame, I have yet to find another provider who is as great as Dr. Horrocks.

Although he was not my doctor, he will be missed. He was a great personality and influence in the…read moreketo and carnivore community. https://www.bunkerfuneral.com/obituaries/adam-nally/

It was amazing but Dr Nally passed away and now they are a mess. Changed their name, and trying to…read moreget things figured out. Called Suprise Care now. Took a long time to get my prescriptions lined out. Hopefully they recover cause finding a new place will be hard.

An excellent PCP with wonderful back up staff . Highly recommend . The staff are very helpful and…read morekind . I am waiting now to see if this buy out makes any difference at all

The PA's there are very knowledgeable or if they have any doubts or questions they ask the doctor…read more They return calls fast & usually with the answers to your questions. The whole office staff is very friendly & pleasant to deal with. You can request to see the Dr himself & they'll gladly schedule an appointment with him. And he will gladly see you. I'd give them more than 5 stars if I could.

Always available 24/7. In home visits for handicapped or elderly patients . Personal care. You…read moreare more than a number

Dr. Ruttinger and his office staff and nurses display a very real courteous and helpful attitude…read moretoward my husband and myself. They are quick to schedule appointments and keep track with reminders to us. We have seen and heard that same attention to others as they arrive or leave the office. The doctor listens attentively to us, cares for us with his diagnosis and if necessary, offers several alternative ways available to help us. Since we moved into the area of Surprise, Az, several years ago, we have received the best care possible through his recommendations and treatments. There were many years prior to beginning our relationship with Dr. Ruttinger that we accepted our conditions but through his attention to details, our health and quality of life is exceptionally great.

Had my initial visit and will not be going back. I arrived on time to my appointment, with my…read morepaperwork completed, out of respect for those that worked at the office. Sat in the lobby for 50 minutes before I was led to an examination room. After the nurse took my vitals I waited another 30 minutes before the doctor came in. After he came in, no apology or even recognition for keeping me waiting for 1:45. Even if you don't actually mean it, it's not that hard to at least make some effort to apologize. If someone doesn't respect my time the same as their own then I don't need to waste any more of my time or money on them.

Literally can never get through when I call since the move to Honor Health. I've been patient, but…read moreI'm now OUT OF MEDICATIONS and can't wait any longer. I am unable to access my provider online either. This is absolutely ridiculous!! Can someone answer the phone at the Sun City West office? Hello?

Always had a good experience here. Plus the pharmacy is very handy. Only downside I have found is…read moretheir turnover of physicians. Great nursing staff.

I wish that when I call the office that someone would answer the phone. I can not understand why…read morepeople are in the office but nobody answers the phones. The other day Walgreen's call me to say they had been trying for 3 days and can't get anyone to answer the phone to get approval for my meds renewal . I think Dr. Rodriguez should really straighten this phone problem out.

Dr. Rodriguez is no longer there and I have no idea who the doctor is now. I love Lorena and Sammi…read more I have tried for several days to call the office and no one answers the phone. I can't access the new patient portal. I called the main number of this so called HealthyUclinics that took over, and they told me that i have to contact TruecareMd directly. It's hard to do when the phone is not being answered. I purposely have stayed on hold, while cooking or doing something around the house just to see if they ever decide to answer the phone. The phone was never answered and disconnects after about 20 minutes. I'm seriously looking for a new place. This is sad because I've been a patient for years.

The CNAs were not available that much. I rang the call button and they took about 45 to an hour to…read moreget here. No Walker which I needed desperately. They got annoyed because I called so many times because they weren't set up for me and I needed certain things. My meds did not arrive until 12:45 at night and I got here at 4:30. So I was in pain all that time. The food is disgusting here. You have one item on the menu and then a few things you can order like burgers and salads. They're always talking loud in the hallway which is so annoying. If you want peace and quiet don't come here. I will be moving to another rehab today.

Thinnest walls ever! You can learn the medical diagnosis and history of your neighboring patient!…read moreIf that's cool for you, and your information being "leaked out" as well, then book an appointment now! I've never have seen Dr. Bajpai. I think he must work one day a week. The PA Dr. Ammit is who you'll most likely see. I think he means well, but rushes through conversations and tests. He's also very loud, hence why we can hear through the walls. Personally, I think it's got to be very difficult to be a doctor these days. False diagnoses via WebMD on the patient level, and this clinic is a prime example of one that is over-booked. Every minute of the day, the doctor's running back and forth between patients. Couple that with insurance in this country that is garbage-in/garbage-out plus 100k+ residents just in Surprise plus cookie-cutter, general office buildings being used as medical facilities, and yes, this place kind of sucks. It's a little dirty too, mainly the patient room floors.

He's been my primary for 9 years now and is always great! He really gets to know you and takes the…read moretime needed! Highly recommend

Dr. Gawelko is the best. We have received excellent care from him for the last several years. He is…read morekind, professional and no nonsense. He is great!