My face became numb on one side after a chiropractor visit. Grumble grumble. I was transferred here…read morefrom another hospital. They were able to assign a room for me right away. They even allowed a family member to transport me so I didn't have to wait 6 to 9 hours for an ambulance to be available. I had a great experience. Caring kind staff. Miguel was the first nurse I met. He was professional and knew so much. He was training a new nurse and he treated her with respect and guided her kindly. He said she was going to be an awesome nurse! I agree.The teamwork, kindness and details taken were great with me and others. The doctor and specialist were so kind. The neurologist cleared me and with my facial numbing spreading the doctor offered for me to stay one more night if I liked for observation. I like how they have transporters who's job strictly is to take patients for testing or to the door to be released. The bed was comfy. Even the transport beds. The hospital room food was delicious. The nurse Ashley I had the next day was great as well. Sometimes you have to wait for a nursing assistant. They probably could have used 2 on the floor as busy as they are. Helpful hint. My roommate was not allowed to walk on her own and if it took a long time for the NA to come she we found if you took some weight off the bed it sets off a loud alarm. They come right away! =) She was very kind and understanding as a patient. It works both ways! My mom had watched the girls while I was there as my husband gets to work all Labor Day weekend, and she is a feeder! Our one our daughters went to bed with a tummy ache and woke up nauseous. She began having fainting spells. Knowing it was her vagus nerve I didn't panic, but it continued to happen and she was tired. I played safer than sorry after talking with her on call pediatrician. They recommended a visit so we were back, but in ER. Patients screaming in pain, yelling, crying had me in tears as I do not do well in hospitals. I heard doctors and nurses giving comfort. Reminding patients not to apologize as they understood they were in pain and that it will be okay calming them down kindly. Working so well together and being professional. Patients walking right up to the doctor station asking questions rather than waiting received kind answers and comforted. Amber, a nurse was really getting a hard time from a patient and she took it like a pro. Treated him well and kept on trucking. This is what patients want to see. This is what the hospital wants to hear and knowing that Banner reads their reviews I thought it was important to share. Funny how we can't wait to get care inside the hospital then can't wait to get out! They do a good job getting paperwork fast so you can be on your way. Makes room for the next patient faster. If you are coming to visit a family member who is arriving by ambulance just walk in emergency entrance and the security officer is on the right. I like how you check out and they go over all the treatment paperwork with you. It now has a handy QR code printed on it so you can pull up all tests results, like blood, MRI and CT scans for example. That way you can be prepared if you need to follow up with your primary care doctor or specialist.

Staff are unkind, and lack empathy for patients. Emergency Room and Trauma Center have No urgency.read more

I had MOHS Surgery in June of 2022 from Dr. Joshua Tournas for Squamous Cell Carcinoma and 1 Basal…read moreCell Carcinoma. I was pleased with the overall results but in removing the Basal Cell on my forehead, Dr Tournas pressed exceedingly hard and literally left a large, noticeable dent in my forehead reminiscent of a Frankenstein scar. I will not return for any further treatment if needed to this Surgeon. I feel it was unnecessary to push so hard as to create a dent as it was the smallest spot.

The staff are remarkable, they take care of the patients and are very caring. Thank you for hiring…read morea great staff and employees.

My Mom was here for a critical hemoglobin, this hospital provider Jenny Kunik and the nurse that…read moreprovided her care treated her like a piece of garbage. I'm sorry you are overworked and understaffed. You took a hippocratic oath!! If you aren't willing to stand by that oath then please remove yourself from healthcare entirely. You will at least be reported to the appropriate board.

This is got to be the absolute worst hospital I have ever seen in my entire life. It's basically a…read moreplace they send you to die not to get better. My father in law has been here for 4 days and has gotten zero care for anything!!!! He has wounds on his legs - nurse comes in says I will be back to dress them in a few minutes - 24 hours later there dressings and meds are still on the bedside table and they never came back. He had a physical therapist come in to work with him and she walked him from the bed to a chair in the corner said she would be back that was almost 2 days ago and she never came back. Like I said a place to die PERIOD!!!

If I could give this place I would give 0 stars. My husband…read morewas recently diagnosed with Influenza-A. We had gone to an urgent care down the road who recommended us go to the emergency room for additional testing. I arrived with all the documentation for Dignity Health only for every single employee to disregard our issues. The doctor essentially refused my husband care and was incredibly dismissive. I have filed a complaint to the medical board because to not even attempt to help a patient and to not head another doctors recommendations goes against their oaths as doctors. I will fight this and I am incredibly disappointed in this facility. If you want genuine help, don't go here. I won't share the doctors name because I don't anticipate him having his license for much longer.

Sharisma Ware should get a raise....very professional...she helped me with my admission paperwork…read moreand helped me with my VA admission. Really went over and above in her service to me..Thank You. Other than the 5 hour time frame for my treatment..overall service was good..

I was hesitant to visit this location due to the low YELP ratings but I needed to confirm that I…read moredidn't fracture anything before traveling. So I went on a Thursday at about 1pm and was out of the ER by 2:30pm. I interacted with a lovely, blonde lady at the front desk, 3 nurses, Dr. Oscislawski, and an X-ray tech. Everyone was pleasant, professional and respectful. Very different experience than at another local ER I've been to. The thing about Yelp is have to consider that people are hurt and sick and if the care is not as expected, they will more than likely write a review if they felt they received poor care. And that is not to diminish anyone's lived experience. But how many will write reviews to praise staff and their experience? Interestingly, the X-ray machine was brought to my room (the gentleman explained that it's because my issue was smaller and could be done this way but won't apply for every x-ray). The kind woman at the front desk (I hate that her name escapes me now), came to my room and asked for my payment, which I thought was odd. Perhaps, a portable credit card machine might be a better option here. No disrespect to her but I'm not letting anyone take my credit/debit card out of my sight. So I just paid after I was discharged and leaving. The lobby was empty so that might not always be an efficient way to do it for them. For me, my issue was not life-threatening but I was handled with care and will definitely be bypassing the other ER for a better experience at Abrazo.

As a patient who has been in the hospital many times, I can honestly say that I have never beeb…read moretreated so well by the staff. I would like to acknowledge Amy my nurse who went above and beyond for me. Also, Yvette the CMA who was so special and so nice.

Great experience from start to finish here. Arrived with hubs who was having chest pain around 2 am…read moreon December 22, 2025, to the ER. Parking was good. Plenty of spots close to ER and general entrance after driving through ER drop off. Hubs was admitted fairly quickly and I was able to follow after they got his preliminary vitals. ER doctors and staff were knowledgeable and professional while keeping great bedside manner and keeping me involved and informed. I learned that morphine is not only a pain killer but helps blood flow and not clot in heart attack victims. Also, to keep chewable baby aspirin at home in case of heart attack (for acute use, not to use daily). Hubs was taken to the Cath Lab as soon as possible and prepped for catheter probe, awaiting arrival of Dr. Shaia, the cardiologist. I was led to the waiting room and informed about timelines for procedure. The nurses pointed out where visitor restrooms were. My only complaint is that a couch, no matter the size or type, be placed in the waiting room. Since no one was there between 3:00am and 6:00am, I stretched out on a low long table with my head on the chair to try to catch a few minutes of sleep while waiting. When procedure ended, Dr. Shaia came out and took time to explain results and answer my questions. I was then asked to follow hubs and nurses to the ICU, where I was taken to the ICU waiting room while they got him settled in a room. Because he wasn't a critical care patient, more than two were allowed in his room. His Unit 3A RN, Paulo, was excellent. He cared for hubs and provided me with information and was positive and friendly. Yves, his NA, was also great. It was explained to me that morning that Del E. Webb specializes in gastrointestinal issues, while Banner Boswell specializes in cardiology, and to prepare for him to be transported sometime that day whenever a doctor and a bed became available. When ready, he was taken by ambulance to Boswell. This all happened smoothly and before bedtime that night. I had so many worries when arriving, choosing this hospital because it was closest to me, and not knowing about staffing since it was so close to Christmas and holidays. I feel like I made the right choice. This hospital gave hubs great care.

Worst experience at an ER Department. Went in for palpitations and dizziness. Ended up sitting in…read moreER Department for over 4 hours before being taken to the back. Once in the back I was put on a stretcher in the hallway in front of a patient room and the bathroom. The patient preceded to scream and moan at the top of their lungs with alarms going off like crazy. Staff standing there arguing with the mother. There was a total lack of privacy. Anytime nurse or doctor talked to me, everyone in hallway could hear. Felt very unsafe there and totally ignored. The lack of quality care was completely unreal. Completed disregard for my issues and made me feel like a burden. Never did get a room and left the ER feeling as bad if not worse than when I came in. I will NEVER visit this ER or hospital again.

The doctors are great and definitely helped me. However, the follow up is terrible. I had pneumonia…read more, when I needed to follow up. I had to wait five days, when I got there for the follow up. It took over an hour to be seen and I had to leave without being seen , when I tried to reschedule. They wouldn't get me back in for three weeks, after bilateral pneumonia!!, how was that follow up? For three weeks they can't get me to listen to my lungs for a five minute follow up. I think the doctors are great if you can get past the rude front office.

NMD. Amanda Ryskowski is simply terrific! Her caring and sincere personality makes us feel at…read moreease. Thanks to her, we have seen unbelievable improvement in our son. Additionally, everyone else in the office is wonderful as well. We always feel welcome there.

Came in with large open wound. Sat in ER for 5 hours. When admitted, had both doctors say I could…read moredischarge. I Just needed a vaccine shot. They knew it was workers comp, so instead of discharging, forced me to stay 24 hours longer just to get shot. They told me I could just come in and get it and go home, but in thebwritten notes said no. Next day, didnt schedule the vaccine until 5PM. Sitting here fine for 24 hours to get a shot I could have walked in and got seems like a $$$ grab.

After a month of continually getting worse with my breathing, I finally got to the point where I…read morecouldn't eat and breathe at the same time. I thought for sure I might stop breathing in my sleep. I went to the ER finally because I couldn't Breathe and my heart was fluttering. I thought they were so rude and dismissive at the check-in desk. After I waited an hour and thought I might die sitting there, I gave up and decided to drive home. I doubt they had the capacity to care for me. There was like 20 people in the waiting room still at 11 pm

It does not even deserve one star. I went to the emergency room, vomiting and in severe back pain…read more The waiting room had only a few people who came and went as I still sat there sick and vomiting in a wheelchair. Nobody would inform me as to what's going on and why it was taking so long for me to be seen. They just managed to say oh we're extremely busy in the back however I saw people come and go that came in after me. One lady you made a comment oh my God she's still here pointing at me. The PA was the most horrible vile person I have ever met in my life when I finally did get called back to a bed it was not for triage. I directly asked the PA to help me as I was in severe pain and I was sick. I was not hostile nor was I in any way shape or form threatening. The next thing I know I have a security guard standing at the foot of my bed saying that I was complained about by the PA. It was extremely annoying and very rude and unnecessary. The security guard left after I explained the situation to him. Next thing I know I'm being taken back out to the waiting room where I sat for two more hours over in pain and vomiting. I was the only one in the entire emergency room. I watched people leave that I had seen come in after me the excuse that they didn't have a bed was a complete lie. After hours of again, waiting in the emergency room, I was taken back to a bed and nothing was done for me except a blood draw. The PA would not come and talk to me and the nurse was nonexistent. I went for a CT scan where they found. I had a kidney stone and a kidney infection. These findings were dismissed by the PA as she barely spoke to me, walking by my room telling me that they would culture my urine for the kidney infection to see what bacteria it would grow. Meanwhile, I left in extreme pain was given a shot of Zofran for the nausea after 4 1/2 going on five hours now, then just discharged. Does anybody know of a good lawyer who handles men malpractice cases?

Fabulous surgeon, but horrible nursing care…read more The staff and doctors in the surgical center were tremendous. They treated the patient with concern, expertise, and respect. Once I was moved to the room, the staff treated me like an inconvenience. One nurse told me she didn't have time to get me pain relief "because she has four other patients". My doctor ordered the pain relief heating pads, but they could not find any of the entire night. I was treated with disrespect, condescending attitudes, ignored, neglected, and Treated with cruelty from the nursing staff overnight. I do have all of the specific issues documented and would be happy to share if it would make a difference to even one patient. Even the hospitalist made it clear it was a bad decision to have the surgery. My surgeon and his staff were outstanding and stopped by regularly to make sure that I was doing well. I think they were as horrified as I was by my treatment. Since I am deaf, I was also discriminated against, and that helped the nursing staff justify ignoring me. The Friday morning staff was superior, but I'm sure that the charge nurse had updated them on the torture, I experienced the previous afternoon and night. I was told someone would be reaching back out to me, but I have heard nothing in just short of a month. My surgeon has reached out multiple times and if it wasn't for his staff, I would describe Boswell as a disgrace. Dr. Brossard is amazing and he shows how caring, concerned and critical patient care should be. Dr. Broussard and his staff are excellent communicators and made sure I knew it was going on every step of the way. The treatment from the nursing staff was just the opposite and there were several patients that felt that we were just inconveniences. The nurses never even got me up to walk, which was supposedly critical to my recovery. After all, they had four other patients. I am terrorized that this is the hospital in my community. I am so grateful for Dr. Broussard and his staff and they're carrying nature as well as his expertise.

We came to HonorHealth Complete Care - Surprise for our son's broken wrist, and as parents who are…read morenot familiar with the medical field, it was an extremely stressful situation. From start to finish, we truly felt like we were in the best hands possible. From the very first phone call--when I called to check if they had X-ray services for an emergency--the staff was kind, patient, and reassuring. I stayed home with our other son to avoid additional stress, so my husband went alone. And if you know, you know... sometimes men don't always relay medical information clearly . Despite that, the team did an amazing job explaining everything to him, giving clear options, and making sure he understood the situation. That alone made me feel comfortable and reassured from home, which meant everything to me as a mom. I was especially nervous about the entire process, but the compassion, communication, and professionalism of the entire staff eased so many of my fears. We feel very blessed and extremely thankful for everyone who helped us that day. Thank you so much to the entire team for such outstanding care.

DO NOT WASTE YOUR TIME HERE! Dr. Stephanie Sperrazza was extremely rude, dismissive, and…read moreunprofessional. I came during emergency room hours for an antibiotic resistant UTI in excruciating pain. The doctor genuinely seemed to have something against me from the start. I was placed in a hallway plastic chair where I sat for 1.5 hours before the doctor even spoke to me. Two different patients that had come into the waiting room after me were treated and discharged before I even saw the doctor. When she finally came over to speak with me, she was short, didn't listen, and would speak over me as I was trying to explain my situation and symptoms. She told me that "azo is available over the counter" when I asked for a pyridiam prescription. I was in tears because of how I felt completely mistreated and misunderstood. She then had to go get an HR lady in order to continue speaking with me because I was "raising my voice". I continued to explain my level of pain and how I fear this has progressed to a kidney infection. She basically told me I was out of luck until they get results from the culture back and that I just need to take advil and tylenol (which I had already maxed out on with no relief). I told her that this is just unacceptable and that I need relief because I can't sit, lay down, sleep, or do anything without being in immense pain. She said verbatim, this is an ER. I treat life or death emergencies. You need to see a specialist." I then explained my medical history AGAIN and how I have seen specialists. She literally said, "well then I don't know what to tell you but I did write you a prescription for pyridiam." After she walked away, three different staff members came up separately and apologized to me for her behavior. One of them slid me a business card for the patient relations representative and told me "please contact them about your experience". I will NEVER go here again. Heading to the hospital now to hopefully get some help.