Even though they were double booked for my time slot, I was pleased that the chips in my windshield…read morewere handled promptly and courteously by the one man running the shop last Saturday. The double booking seems to be a problem due to my insurance company requirements that the appointment be made through their claim website and not by calling Safelite directly.

IF YOU VALUE YOUR VEHICLE STAY AWAY FROM THE MUPPETS THAT WORK FOR SAFLITE!!!!!!…read more Once again this place disappoints and shows true professional level incomatance. One of the only company's I have ever delt with that my vehicle comes out in worse shape then when it went in. In December I called to have them come out to my house to have them replace my windshield and they no called no showed twice. So I waited a few months and decided to get it done now hoping if I go to the shop things would be better. But nope. Now they just decide to scratch my $60k truck. I mean shit why not it's not theirs why do they care? So after putting in my glass the tech goes to back out apparently using a "spotter" some how spotter does see the stool near the truck nor does the driver and they don't hear my trucks parking assist arm screaming about the object near it and they hit and scratch my bumper....... Fing awesome..... thank you....... this company is a joke. What makes me laugh about this whole thing is that while I am there the manager is interviewing a new employee in the office and I could hear him telling this guy how " this is the big leagues of auto glass we are professionals here" yea sure dude. Professionals at messing up everything they touch. Only reason I went back to this dump is because they excepted my insurance online and it wasn't a fight to get it approved. So now I get to go get a quote at a body shop to get my truck fixed... thanks safelite for being trash!

When the local repair shops make sure to recommend a place, you are sure to listen. SO glad I did,…read moreinstead of using the corporate giants that advertise incessantly. Friendly, knowledgeable, got an appointment when I needed it. Great job..... Very happy with the whole experience.

I had a chipped windshield and then got a freeze crack that made it to where the glass was…read moreofficially a hazard and would not pass inspection. I was getting my car tuned up and was referred by an amazing attendant at Keene Subaru. Super glad she did because if i used my insurance, it was well over 1200 for the fix. Got a quote from Monadnock glass for much less! In fact almost half or less than price! They were super polite over the phone and I had to rescheduled they did such an awesome job. The quality and service were subpar. I'll be going back to get my windows tinted.

Shelves that I ordered came in 2" shorter than they were ordered. The old shelves were measured in…read morefront of the sales person with her writing the measurements down. When I asked how they were going to remedy the situation I was told it was on me and that she would order the correct size but I would have to pay for both the new order as well as the one they screwed up. Not even an apology. I'm a contractor and have used them many times. Never again. I reordered the shelves at Carbones and they were half the price of Granite State Glass. See ya later Granite Glass

Just purchased a custom, shower door from the folks at the Keene location. Staff is professional,…read morepolite and very helpful! They were on time, were careful not to cause any damage to our newly redone bathroom, clean and neat. A pleasure to work with, would recommend to friends.

Small town business that has great service! High Quality work! Price is reasonable! Takes…read moreinsurances. You can wait for your service or they can call when they are done! I highly recommend to go to this establishment to get your auto windows fixed.

I arrived for appointment basically ignored aside from a technician asking for the keys. Lobby is…read moredirty with dead flies etc the window sill. Not clean with a hole in the reception desk/ kiosk drywall. Manager ? Patrick was on a 45 minute conference call with the other locations on speaker phone the whole time.. very strange to hear about their internal business, P/L, manpower levels etc. Car was done they could care less about explaining the warranty on the new glass; unless I asked. Unprofessional. This would be a place to avoid. (Brattleboro Location) One star only by default

The glass work is excellent, however, the current front desk person is sadly incompetent. She…read moreappears completely disorganized and ill-trained. One might assume she's new on the job - as in first day without a clue - but I hear she's been there over a year. Nice person, but not up to the job.

Absolutely perfect choice of design and install. Mike is a pro, knows glass, knows his customers…read more We wanted a show piece shower and we now have one.

i am so impressed with this company !!! i didn't know a glass company worked on windows. i called…read moreand Mike came out the next day. i had a window that would not close. Mike solved my problem so fast. he took the time to answer all my questions related to other window problems i have. i highly recommend this company. thank you all for the fast service and saying "we're here for you".