The best place I could have gone considering I know nothing about hearing aids…read more My audiologist is Mariah and she was very knowledgeable and patient with me. I had so many questions but she took the time to answer each one. We took a couple weeks to get me to 100% but that was the plan from the beginning. Turning everything on full blast would only make me hate things. So each week we turned it up and tweaked the settings. I almost cried with excitement when I first had total speech recognition with an audio book, next were phone calls. I love this hearing aid and Mariah!

Our family has used this company for many years, supporting my elderly father-in-law who has…read morerequired hearing aids for...years. Without doubt I would rate them with 5 stars! Allow me to explain why. First off, the customer service that is provided. They completely understand the "high touch" need that is required with elderly patients. Every question that has been asked is fully answered and there's never any doubts as you're walking out the door. The people who work here actually CARE about their patients. Frequently we have been given multiple suggestions about how to deal with specific circumstances and we have never had anyone balk or stonewall us. Any required repairs have been done quickly and without hassle. Yes, if you need this service I would highly recommend Acoustic Hearing Aids in Camarillo!

Took my hearing aids in to be repaired. Told they were ready for pick up. When I picked them up it…read morewas obvious they had not been touched. All the problems still existed! The front desk said they could not tell me what had been done. TERRIBLE SERVICE for such an expensive device!

These folks were REALLY nice. I have vertigo and was sent here for a hearing test - I was treated…read morevery well, staff were kind and relaxed, customer service was excellent. Site was clean and everyone was professional. I am 47 and felt very well cared for.

Avoid West Coast Hearing and Balance Center if you value honesty and basic respect…read more I paid my grandpa's copay in full ($65) and I have the receipt to prove it. Despite that, the office later tried to claim we still owed an additional $10 and even threatened to refuse to see him unless it was paid. That alone is unacceptable, but the way the situation was handled made it far worse. When I tried to calmly explain and show proof, the receptionists ganged up on me, spoke in a condescending tone, and dismissed me like I was being unreasonable for questioning their mistake. Instead of taking accountability or even attempting to resolve the issue professionally. This felt less like a simple billing error and more like an attempt to squeeze extra money out of patients, hoping people won't push back. It's incredibly disappointing to see this kind of behavior, especially when dealing with elderly patients who rely on fair and ethical treatment. Between the poor customer service, lack of professionalism, and questionable billing practices, I would not trust this office. There are plenty of other providers out there who treat their patients with respect but this is not one of them.

AVOID the Oxnard location. If you go there you'll only receive horrible horrible customer service…read moreand misinformation. Went for a hearing test only to be referred back to the primary care physician for hearing aides. Does that sound right?! Primary Physician referred us back to West Coast Hearing and Balance for the hearing aides. The misinformation doesn't end. It's hard to get in touch with them, because they use an answering service during business hours. Spoke with their answering service operator who told me that my appointment was good to go, but was later rescheduled. Received misinformation from the referral department on if the insurance covers the hearing aides. After going back and in forth in being told the hearing aides were covered by Medicare and then they were not covered I found out they were ultimately not. I was told by their front office the primary physician did not have the correct referral the day of my appointment, I called in the morning and told for a hearing aid evaluation I shouldn't have a problem. I showed up for the appointment was told I had to reschedule, because the referral from my primary physician was incorrect, and was threatened with having to pay for the appointment even though I we showed up and they rescheduled it. Oh, they don't have an office manager onsite for complaints. Their front office is unprofessional and ghetto. If I can give that place zero stars I would.

Truly great care! Always attentive, helpful and super friendly. Has been getting care from Second…read moreChance Hearing since 2021. Very impressed with help and attention we get every time.

I've had a hearing issue for over 30 years and have been to several providers of hearing aids, none…read morehave given the quality of care I needed to maximize my hearing until Second Chance Hearing who I've been going to for over 10 years. You can buy the best hearing aids in the world, but unless you have the right team fitting them and adjusting them, you don't maximize your hearing. If you want someone you can trust to do the best for you. It is Sharla and her team.

I am not totally decided on how I feel about this clinic. I was grateful that they were able to get…read moreme into the office within a week but the woman that scheduled the appointment did not tell me I needed to be there 30 min PRIOR to my appointment time. Instead the morning of, I received the text reminder and in that text it was mentioned that I needed to arrive 30 min before my appointment. I feel like they could easily avoid this by sending you the paperwork/questionnaire to be filled out before your appointment date like all of the other healthcare offices I am a patient at do. So I had to take off work for 2 hours in order to make the time of 30 min arrival time. What was most frustrating is the Dr. Geffen entered my exam room 25 min AFTER my appointment time. This is not right. If they expect you to be 30 min early to your appointment, they should have to same courtesy to be on time for your appointment. The Doctor's time is valuable but so is mine. I feel like Dr. Geffen wasn't really listening to me. Sure he looked briefly at my nose and ears and spent all of 5 minutes with me. He just assured me that he didn't see any signs of congestion but if things changed to contact him. The office and exam room was clean. The lobby had several patients chatting with one another. My insurance wasn't overcharged. The office charged my insurance $206 for an examination. If I need services again for congestion or GERD, I would probably give them another chance to see if this was just an off experience. I think I would request to see Dr. Vidya though as he seemed like the office favorite Dr.

Dr. Jaesung Lee is a wonderful caring person and a skilled physician. Though our healthcare system…read moreis strained he has always been available to care for us, the public. His staff while also working under strained conditions at times are courteous and helpful. Surgeons and others take night-call to care for those individuals who need care during after hours, which can be very demanding.

Knowledable, caring, dispenser of good advice. My first visit with him was a great start. I look…read moreforward to being under the care of a doctor who knows when to weigh-in and when to confer with other specialists.

I love Dr.Fatemi and their caring office staff. They keep…read moreyou informed and you can have a good conversation about what you're worried about and what you need-The office staff advocates to get what you need as well!

Not the place to do business! Hostile audiologist , sells…read morefor her best interest, not for you. C Costco is so much professional.

they're very punctual, very knowledgeable. they are very professional. I've used hear USA for quite…read moresome time and have always been thoroughly satisfied.

If you're looking to enroll your child in private speech therapy look no further!! We started with…read moreAshley the beginning of the year. Jan-Aug 2025 1x a week for 30 mins. She came to our home, which was more than convenient. She was always punctual, easy to communicate with when it came to scheduling, and so SO kind! My 3 year old son loves her. (As do I!) We made amazing progress within our eight months. My boy is talking up a strom thanks to Ashley! Our time is up with Arbuckle Speech Therapy but all for good reasons! Ashley will always hold a special place in our hearts for giving us the tools my son needed to verbally communicate!

We are so grateful for Arbuckle Speech Therapy and would recommend Ashley to any parent looking for…read morea speech therapist for their child!!! Ashley really took the time to understand our daughter's needs and also spent time building a relationship with our family. She helped us feel included in setting communication goals for our daughter and really supported us so we could use the speech strategies in our home outside of therapy time. Ashley made us feel heard and helped ease the stress of the unknowns. We are so grateful for the huge strides my daughter has made under Ashley's care.

I was very impressed with this ENT office. Tri was very thorough in the staff was very friendly. I…read morehad the worst sinus issues and left ear pain, which made it difficult to sleep. All gone after two weeks. Being a doctor myself I'm so happy to have a go to place and refer all my patients as well. Thanks again.

I do not recommend going to these office- the office staff has minimal communication between each…read moreother, at times important client information is never put in charts, they have "hidden" fees (they are not up front with everything from the start financially), don't have proper coverage when staff is gone, and unfortunately wasted a couple months of my time - again, directly due to their poor communication between each other and lack of communication/not following through with updates with me. The doctor himself seemed knowledgeable and capable, but even some of the information he told me about the logistics of the surgery location/needs were inaccurate per his own staff.

The therapists really care about their clients. My son loves his time with his therapists. They did…read morezoom during Covid, and although I didn't think it would be effective, it did build some unexpected skills with independence and using technology. He prefers in person and his current therapist Rebecca, is amazing. They work mostly with kids but also with young adults like my son.

My daughter has been going to therapy here and I have seen huge improvements. Her therapist is…read moresuper nice and very helpful. They really work with our schedule. My daughter loves going. Highly recommend.