I live 80 miles from Reno. I really like Sierra Hearing Center's instrument specialist, Tim Blake…read more I have seen him for several years for hearing aids. He is very knowledgeable and personable. Tim is always so helpful if I have trouble with my hearing aids or have questions. He's very prompt in returning my calls or emails, I highly recommend Tim for your hearing aid needs!

Tim is the person I saw and will see again in a week. He seemed to know his stuff, depending on how…read moreit goes the next time I will modify this review if necessary. Hearing aids are not something I am familiar with, so sometimes you have to rely on the professional and take it from there. The office was some distance from my place but insurance determines where you go for care. Tim will administer your hearing test and tell you what you need, if you agree he will put in the order and my understanding is that he will program or make the necessary adjustment. Hoping for the best!

Very professional office with pleasant staff. The doctor and his front office people were great…read more Dr. LeMay gave a comprehensive exam and provided information about the type of hearing aide that would work best for my situation. I had a positive experience with this group and will continue to see them for any future hearing needs.

I am 80 and have poor hearing. I had tried Costco hearing aids which only helped a little but…read moredidn't help around the house listening to my wife. Lemay did a very thorough hearing test and a great job programming the hearing aids. Now I hear my wife clearly. They were expensive but worth it.

I live out of town (60 miles). I'm having trouble with my hearing aids for two weeks, a technical…read moreproblem more than the normal stuff you go through. I talked to the technician on Thursday last week and she told me to come in the following Wednesday because she wouldn't be there until then. I drove in and she was not in the office. So unprofessional. It's hit and miss getting any attention living out of town, with or without an appointment. I can't speak to how they treat customers in the Reno area, but if you live out of town, don't bother. Their office hours are getting further constricted by closing on Friday. I'll send my recommendations for hearing aids to someone else.

Worst serive in Reno area. Make you wait mo the for an appointment. Then idiot answering phones is…read moreterrible at helping you when they foul up the mapping of their office, sending you to their own house. A 40 min. Delay then they say you are over 10 mins late and canceled a 70 day old appointment. Never go here. You'll be sorry!

Dr. Whitaker was so good with all the information needed for hearing. Explained what and how…read more Informative! Donna the front desk manager was very helpful and gave great directions to the office.

I stopped here for a quick repair. Everyone was beyond helpful and exceptionally kind / welcoming…read more Thank you so much Reno hearing center ! Strongly recommend this business.

Went here to get my hearing checked and was so impressed with the service. Angie took the time to…read morelisten to my needs and explain everything to me. I felt like she is really passionate about helping people and I felt genuinely cared about! She referred me to an ENT to help with the rest of my issues. If you're looking for someone who genuinely cares about you she is your girl!

Dr. Whittaker is amazing, from getting to trial new aids to having all details and options…read moreexplained, she found the perfect aids for my hearing loss, she took all the time needed to make me feel comfortable, I highly recommend Dr. Whittaker, no high pressure sales like other places I went to

The hearing center was clean and orderly. Karen, the hearing Tech, was pleasant and professional…read more She explained the test process well. She reprogrammed my hearing aids and the app on my phone. I'm hearing much clearer now. I recommend this hearing center.

Helpful to hearing aid customers of Costco products are reliable and you can get them serviced…read morehere. Quality devices prior to the govt making these kind of products more available. While not overly expensive it was a considerable investment.

The people at Alpine were wonderful. Gave me my hearing back. I didn't think it was possible…read more Tested my hearing and let me try hearing aids. Even let me use a pair of loaners while waiting for my new ones. Very happy with everything. Highly recommend them.

I strongly recommend Pat, the audiologist, who figured out my hearing loss in the right ear was due…read moreto a medical problem not just some normal hearing loss. Pat had Alan look into my right ear with a camera and Alan showed me on a monitor a clearly perforated eardrum. I cannot thank Pat and Alan enough because the medical professionals that just looked into my ears with that useless tool in their office had told me my ears looked good while ignoring my symptoms. I am scheduled to see an ENT in a couple of months and my problem will likely require surgery. At some point in the future I will go see Pat again to determine if correction is warranted. For now I am grateful Pat was professional and didn't try to sell me hearing aids when she thought my ear had an underlying problem. I strongly recommend this place because of their professionalism.

My experience was very professional and thorough. Very…read morepersonable and did not rush our appointment. Answered all questions.

My Physician referred me to have an evaluation. This office called me and set up an appointment. I…read morewanted to wait for the CT scan that I also was referred to from my M.D. I was reading and I walked in. There was no one else in there, I walked up to the counter and told the girl I had an appointment gave her my name. Just kind of strange to have a new patient without much in the way of greetings or social interaction. The wait in the first waiting room was about 10 min. After filling out paper work and doing the insurance stuff, the office girl asked for the copay and then took me to the second waiting room. There was 1 other person in the second room. After about 10 minutes, 2 more people showed up. After 15 minutes, the second waiting room was completely full. Still no sign of neurologist or Physician Assistant. Took about 30 minutes to get called in. I was seen initially by the physician assistant. He was polite and friendly. He asked good pointed questions He did the full neurological test check for loss of sensation and stuff like that. After the initial evaluation, the physician is called in neurologist. Went over a few items and then referred me to have an MRI. Quick and efficient, but no bedside manner, other than the physician assistant. They have followed other medical offices and make appointments only available Monday through Thursday 8:00 am to 6:00 pm.