Very professional office with pleasant staff. The doctor and his front office people were great…read more Dr. LeMay gave a comprehensive exam and provided information about the type of hearing aide that would work best for my situation. I had a positive experience with this group and will continue to see them for any future hearing needs.

I am 80 and have poor hearing. I had tried Costco hearing aids which only helped a little but…read moredidn't help around the house listening to my wife. Lemay did a very thorough hearing test and a great job programming the hearing aids. Now I hear my wife clearly. They were expensive but worth it.

I live out of town (60 miles). I'm having trouble with my hearing aids for two weeks, a technical…read moreproblem more than the normal stuff you go through. I talked to the technician on Thursday last week and she told me to come in the following Wednesday because she wouldn't be there until then. I drove in and she was not in the office. So unprofessional. It's hit and miss getting any attention living out of town, with or without an appointment. I can't speak to how they treat customers in the Reno area, but if you live out of town, don't bother. Their office hours are getting further constricted by closing on Friday. I'll send my recommendations for hearing aids to someone else.

Worst serive in Reno area. Make you wait mo the for an appointment. Then idiot answering phones is…read moreterrible at helping you when they foul up the mapping of their office, sending you to their own house. A 40 min. Delay then they say you are over 10 mins late and canceled a 70 day old appointment. Never go here. You'll be sorry!

Went here to get my hearing checked and was so impressed with the service. Angie took the time to…read morelisten to my needs and explain everything to me. I felt like she is really passionate about helping people and I felt genuinely cared about! She referred me to an ENT to help with the rest of my issues. If you're looking for someone who genuinely cares about you she is your girl!

Dr. Whittaker is amazing, from getting to trial new aids to having all details and options…read moreexplained, she found the perfect aids for my hearing loss, she took all the time needed to make me feel comfortable, I highly recommend Dr. Whittaker, no high pressure sales like other places I went to

Dr. Whitaker was so good with all the information needed for hearing. Explained what and how…read more Informative! Donna the front desk manager was very helpful and gave great directions to the office.

I stopped here for a quick repair. Everyone was beyond helpful and exceptionally kind / welcoming…read more Thank you so much Reno hearing center ! Strongly recommend this business.

The people at Alpine were wonderful. Gave me my hearing back. I didn't think it was possible…read more Tested my hearing and let me try hearing aids. Even let me use a pair of loaners while waiting for my new ones. Very happy with everything. Highly recommend them.

I strongly recommend Pat, the audiologist, who figured out my hearing loss in the right ear was due…read moreto a medical problem not just some normal hearing loss. Pat had Alan look into my right ear with a camera and Alan showed me on a monitor a clearly perforated eardrum. I cannot thank Pat and Alan enough because the medical professionals that just looked into my ears with that useless tool in their office had told me my ears looked good while ignoring my symptoms. I am scheduled to see an ENT in a couple of months and my problem will likely require surgery. At some point in the future I will go see Pat again to determine if correction is warranted. For now I am grateful Pat was professional and didn't try to sell me hearing aids when she thought my ear had an underlying problem. I strongly recommend this place because of their professionalism.

Amazing experience with Dr Lough & staff. He diagnosed BF and recommended septoplasty to correct…read moredeviated septum (the result of broken nose 20 yrs ago). That's the long story short. He ordered the surgery within 30 days of his initial evaluation, and surgery occured Dec10 at Swift Surgery Ctr. The nurses and staff at Swift were amazing also. Pre-surgery fear was alleviated by the supporting nurses, pre and post care staff. After reading other reviews, we don't get it because the experience with Dr Lough was amazing, professional, and incredibly efficient at helping with improving his quality of life, sleep, concentration, energy, and breathing. We highly would recommend Dr Lough to family and friends. If you have need to improve breathing thru nose, deviated septum, nose blockage, recommend looking into consult with Dr Lough. One again Dr Lough & Staff, huge THANK YOU !!!!!

I rarely leave negative reviews, but I feel compelled to share our experience with Dr. Lough…read more I brought my 12-year-old daughter to this office for an evaluation of chronic snoring that has persisted for several years. She was extremely nervous about the appointment and was visibly shaking when Dr. Lough entered the room. Rather than helping put her at ease, the interaction felt cold and dismissive from the start. When I explained her anxiety, his response came across as sarcastic rather than reassuring. Throughout the visit, I felt that both my concerns and my daughter's concerns were minimized. When I shared observations about her symptoms and experiences from speaking with other parents, I was told that I was "saying a lot of right things, but also a lot of wrong things." The comment felt unnecessarily condescending and immediately shut down what should have been a collaborative discussion. The examination itself was very brief. Dr. Lough noted that my daughter has large tonsils and suggested that she may simply need to "grow into them." While I understand that surgery is not always the appropriate solution, I was hoping for a more thorough discussion about possible causes, treatment options, next steps, or what symptoms we should continue monitoring. Instead, I left feeling as though our concerns were dismissed. What disappointed me most was the lack of bedside manner. Medical expertise is important, but so is communication, especially when working with children who are already anxious about a medical appointment. My daughter commented on the way she was treated as soon as we got back to the car, which reinforced my own concerns about the interaction. I want to be clear that my review is specifically regarding my experience with Dr. Lough and not the office staff. Overall I did not care for the establishment. Unfortunately, based on our experience with this provider, I would not recommend him to families seeking a compassionate, patient-centered approach.

My Husband and I have been going to Dr. Johnson for over 20years. always have had excellent care…read more He never rushes while he is with you. answers all my questions. Office staff is helpful and courteous. Spencer Johnson, Dr. Joseph's Son is now practicing along with his father. We recommend him highly. If you're lucky enough to get to see him. If something he can handle, he will refer you to a specialist

This is a great office. I have been a patient there for over 10 years. They are responsive, on time…read moreand willing to help. I like Autumn Gardner, she spends time with me, listens and has great follow through.

I'm so impressed with how he and his office staff are always on time!…read moreThat being said Dr Meier was able to diagnose an illness that is rarely seen and was able to treat while I was hospitalized. His follow ups have been excellent including hearing tests etc. I highly recommend this office not only for the exceptional medical care, but also wonderful staff and minimal wait time.

Ent/// excellent care, office is very well ran. Dr Meier is very thorough and very personable and…read moreprofessional.