I'm an RN with over 40 years of bedside nursing experience. My 91 year old mother was admitted…read moreafter 2 falls, the last inoperable, and some dementia. I could not have asked for better care. The staff-nurses, cna's, Arnp's even the chef- were professional, kind and provided care you don't see in healthcare settings anymore. I could not have asked for better care for my mother and the support they offered families was exceptional. The staff here should be very proud and understand that the care they provide really does make a difference to their patients as well as the families trying to work through one of the most difficult times in their lives.

I am 34 years old and just starting my journey on hospice care. Despite a year-long and strict "no…read morehospital trips under any circumstances" came to Franciscan Hospice House because my pain was unmanageable, which I have previously gone to ER's to aid in getting some relief, but was the only met with indifferent, yet judgy doctors who labeled me as a drug seeker, and didn't care if there was anything wrong with me. Especially considering I have an issue where I metabolize medication too quickly, making it far less effective, and making me need higher doses of everything, which does not go over well in the ERs. I had to become used to the fact that if I were going to an ER visit or a hospitalization, I was going to end up going home in worse condition then when I had gotten there, pain-wise. I was told that this place would be different in hospice is different, but I still expected it when I came here a couple nights ago. I was met with absolutely nothing but the opposite of everything I just described. All this time, I've been wondering where all of the good-hearted people, who got into medicine to help others to heal their pain, judgement free, had gone, and I seem to have stumbled upon them right here at the Franciscan hospice House. I can't say enough how amazing each and every person who works here is, and I wish I could recognize it in a way where I'm able to give back some of what they've given me, but posting my truth on the on this internet website will just have to do. All my dozens of ER visits and hospitalizations I have experienced in my adult life, made me feel like I was doing something wrong when I needed and asked for some kind of pain control, to the point where I was ashamed to even ask. I unlearned that behavior here, and I don't know if I could have gone on without that changing. I found no nefarious actions, or questionable intentions in anything that is done here by any of the people who work here, it's just good people. I was unaware they still existed. It's like finding a freaking unicorn on a bit stunned and unsure of what to do next, but this seems like the right step. I almost don't want to make any sudden movements and in fear that it might spook them and everything will go back to the hellish ways that I'm used to. If you're considering getting their services, my only advice is stop waiting and just do it, because for me, nothing but good came out of it. Your life might seem like that too, but if anyone were to pull out some more good parts of life, it would be them, and it would be here (I'm actually still a patient here as of right meow

The facility has a warm and friendly staff. However they are very short staffed. Joyce is an…read moreamazing physical therapist who is highly regarded. For a nursing facility the food was decent, and the care was solid for the staffing that was available.

I had back surgery on a Thursday and Ende up in the ER for a different reason on Monday. The…read morehospital stabilized me and sent me to Stanford Healthcare. I couldn't have been more pleased with care I received. Each and everyone there took the time and concern to see that my needs were met. Having seen a number of different simple places over the years with my parents and in-laws I was expecting less care than I got. Wonderful, caring staff from the nurses to the aides, therapists and all. Highly recommend if you have the need.

After serving 2 years as my late husband's full-time caregiver, I knew that a change in lifestyle…read morewas imminent. (Still his caregiver, I just needed the security and comfort of knowing that others were nearby.) Merrill Gardens-Wright Park was the answer. Following my husband's passing in 2025, I chose to stay. The staff are consistently kind, helpful, and ready to listen (I especially appreciate the humor!). They genuinely care about every resident. The food and dining staff are exceptional - during daily dining, holiday buffets, and fun special events. The building is beautiful and well maintained by very patient maintenance and housekeeping staff. The water and mountain views, along with sunrises and sunsets, are stunning. Wright Park, across the street, offers safe walking for all (the park also has entertaining events through the Tacoma Parks Dept). Whether independent, assisted living, or memory care, nothing disappoints at Merrill Gardens at Wright Park.

I love Merrill Gardens at Wright Park! From the first time I toured the beautiful facility, I knew…read morethis is where I wanted to live. The floor plan for my one bedroom apartment is well thought out and meets all of my needs for safety and accessibility. Management was easy to work with for making a couple of desired customizations in my apartment, as well as providing resource recommendations and processes for an stress-free move. I enjoy many of the activities that are offered-- craft workshops, movies and movie discussions, book club, and a weekly happy hour with live music to name a few. The Sky Lounge on the top floor provides a beautiful setting with stunning views! It is a great space to entertain guests. The dining room always has good menu options for dining in or getting it to go. If I want to venture out for food, there's a wonderful grocery store as well as several restaurants nearby. One of the best features is that Wright Park is directly across the street. I take my little dog for a walk at least twice a day and marvel at the 27-acre treasure that I can enjoy every day! Moving to Merrill Gardens provides me the level of comfort, ease, safety, and accessibility to activities that I need at this time of my life. I'm thankful to be a resident here and highly recommend it to anyone who is considering moving to a senior community. There's so much more I could say. It's worth checking out!!

We found ourselves in a very urgent situation needing end of life care for my dad's girlfriend…read more Deborah answered my call on Thanksgiving and answered all of my questions! The day of scheduled move in became chaotic for me - medication pickups that were not available, etc. Deborah came to the rescue and had the chaos resolved - the weight that was lifted from me was immeasurable. I was able to focus my attention on my dad and his girlfriend, who passed that day before we were able to move her to Haven. I can not give enough positive feedback about Deborah's willingness to help us navigate a very difficult process and the extraordinary care and compassion she had for my family.

My dad is a resident at Haven in Allyn. It is the third…read morememory care facility he has been in due to difficult behaviors he has with his dementia. The staff has done an amazing job at working with him and his challenges and he is doing better now than anytime in the previous 2+ years. They have very friendly and capable employees that engage the residents with love and compassion. It is by far the best facility that my dad has been at and his behavioral problems have not been as severe as they were at the other memory care facilities due to diligence and hard work by the staff. Thank you Haven in Allyn. You're doing a great job!

My grandfather was a resident in the dementia unit downstairs for 4+ years. Sure, the building is…read morebeautiful, the staff seems caring, and the food is much better than most facilities. I have worked in various facilities, specifically with dementia/Alzheimer's residents and despite the beauty of this building inside and out, the care is horrendous. It is the same exact care that you can get at any facility. Of all of the times I visited, there were always new staff members that had NO idea how to properly care for my grandfather. I spent hours going in to the facility only to care for my own grandfather rather than spending the time to visit with him and cherish those moments. I spent my time reminding the staff of the issues with his care and what they WEREN'T doing. He spent $10,000 a month to live there and in all honestly I could have taken better care of him myself without him spending $10,000 a month. His valuables were lost within the first year of him living there. He died with nothing on the walls of his room, staring into the ceiling with no one by his side. I am very disappointed in his care at this facility and do not recommend spending that amount of money because I can assure you that the money is NOT going towards those residents. Those residents spend their days staring at a TV all day with no one-on-one interaction. The nursing staff does not recommend PT or OT to help assist these residents to live a healthier/active lifestyle. My grandfather was put into a chair and thats where he ended up the rest of his days being there. The nursing staff lies to you and tells you that they are doing the proper care needed and I caught them in the act of lying. I had to remind them to donn his boots because he ended up with a nasty heel wound that the facility NEVER healed (still there when he passed away). He was chair/bed ridden and they couldn't even remember to donn his boots which is VERY important to avoid skin breakdown. I had to clean his mouth out and wash his face. I had to massage his legs because they would turn black/blue from being immobile and the staff wouldn't do it otherwise, even when asked. I had to ask them to reposition him in bed to avoid pressure sores and skin breakdown. I even asked them to give him a bath because he had a bad odor to him. To me, this is not good care. This facility needs to re-evaluate where all of that money is going and start doing their job. It is heartbreaking to go visit a loved one that suffers from a terrible disease only to find out the people that take care of him don't actually care about him, they care about their paycheck and when their time comes to go home. The staff was never attentive when we would visit. The CEO of the company only cares about opening more facilities across the state so he can make more money. We had several complaints throughout our time there and never once was apologized to or even considered for our feelings. I understand taking care of dementia residents is not easy, I can personally say it's one of the hardest things I've done but I have never turned a cheek on my residents and always did everything I could to care for them as a human being. The staff needs to put themselves in the residents shoes and care for them as they would like to be cared for. Karma will come around for those that look the other way. I recommend you think about the significant amount of money you will put into this company/facility and the type of care that truly happens behind closed doors. Think about how your loved one feels. This place is no different than the rest.

My mother spent the last five months of her life at Weatherly Inn. I was amazed how kind and…read moreloving the staff were towards her. Every shift, every employee of all positions were wonderful and thoughtful, conscientious and caring. I recommend Weatherly Inn's memory care to anyone that is not able to care for their parent any longer in the home.

My dear friend lived here since 2017. He passed away in 2022, I am his legal legal power of…read moreattorney, his beneficiary. I asked for a final statement a month after he passed. They refuse to communicate with me, refuse to email or call. I have sent numerous request to get a final statement. They lack of communication with the management is the most unprofessional management I have ever dealt with. During my friends stay at Bridgeport Place, he was unassisted. However, was still charged for assisted. They raised his rent without notification 4,340 pulled from bank. He passed in Nov, they still pulled the total amount for DEC. No response from management as to when I will see a final statement of charges. Does Bridgeport Place take advantage of all our elderly. Or just the ones who don't speak up for their rights?

We wanted to find a caring, loving place for our mother and we needed it soon. Bridgeport Place far…read moreexceeded our expectations. The staff were attentive and worked hard at making accommodations for our mother all within 24 hours. The room is delightful, very clean and perfect for her. Diba and the staff are first class. They have answered all of our questions and we feel confident that they will take care of our mother as if she were their own. We cannot thank them enough for the smooth transition. They all are so greatly appreciated! Val Roberts

Really great staff, great location...Beautiful, quiet, clean…read more The staff is friendly and attentive to residents and their families. They also provide plenty of activities for the residents. The food is adequate, but not Michelin 5 star, so that should not be expected! I'm happy I found this wonderful place.

If your looking for a place to call home, or a place for a dear relative or friend , look no…read morefurther. Sound Vista Village is Amazing. There will never be enough words to write for the gratitude my family has for this staff of incredible people. My grand mother was here for the better part of 4 years, and in that time each individual person from the front desk, kitchen , service staff, house keeping, hair dresser and nurses became her extended family. The Personal care was so unique to each person living there. The sound vista family learns everything about the resident and works every minuet to making their life as happy and for filled as possible. They have activities weekly, workouts, games, movie nights, you name it they do it. Wonderful day trips and so much more! This is Not the stigma of assisted living. This is a safe, clean, beautiful, comfortable, warm and caring home. **Most importantly is the staff. The people who work there are so kind, friendly and accommodating. **The nursing staff literally are ANGELS. How one place got such a talented, warm hearted, compassionate group of nurses is beyond belief. My grandmother was loved, cherished, RESPECTED, and cared for until the day she passed. The staff has always treated our family like one of their own and welcomed us with open arms. My grandma lived 4 extra beautiful years ( until 98 years old) because of this incredible staff of people. Thank you Sound Vista Village and everyone of you who were so important and special to my Grandma and our family's lives. We will be eternally grateful. Like my Grandma said, she'll be saving a place for You all in Heaven.

When searching for an Assisted Living environment for my Mom I had started looking 2 years before…read moreit was time. When I met Marykay Duran and toured Harbour Place in Gig Harbour my search was done and Mom had a wonderful home in an Assisted Living facility. What makes the difference at Harbor Place is the staff. They care. And they give quality care to the residents. Top Tier Assisted Living

My in-laws lived here for three years. The facility is beautiful. The staff were fantastic and…read moreaccommodated all their needs. I would strongly recommend this facility.