My wife and I are 92 years old. Last July we determined it was time to go into senior living but…read morestill live independently. There was no doubt that Merrill Gardens offered exactly what we needed. While our living is totally independent, We have care available whenever we need it. The people are fabulous. We found immediate friendship in every aspect. The employees and the residents made us feel right at home. The dining room is unbelievable. We can select from a large menu. We can eat anytime of the day we choose. The food is of the highest quality. On the main floor is a large living room where we all gather for events. Entertainment is provided often. And it is entertainment of the highest quality. We were extremely apprehensive last July before we made the move. But the apprehension is totally gone. We love this place. We are truly at home.

I went to check this place out for my mom and was very impressed. It is clean and friendly. It had…read morebeen recommended to me by a real estate agent, whose husband is a fireman and knows all the different facilities around. She told me that he had seen them under duress and the Staff still responds very well.

I love living at Cogir. It is a clean, well maintained and very safe place to live. The staff are…read morewonderful and always go out of their way to help and assist. There are so many well planned activities every day plus special outings every week. I have my little dog here also. I highly recommend Cogir was any senior!

Just attended the Christmas party last night... amazing. I wish I had gotten more pictures, but to…read morebe honest, the place was so packed that it was just wild! It is so great to see so many people come out and support their elderly parents/grandparents and friends! The food was amazing, the decor was adorable, the staff were all dressed up and, as per usual, over the top friendly. I truly couldn't ask for a better place for my dad to be living. Trust me, I was not happy when he forst moved here... and now I rarely even go over there because my dad is just so busy living his life doing wjat he does there... it's a good feeling to know my dad is being well.taken care of. I would 10/10 recommend Cogir at the Narrows run by Angela. She and the staff are AMAZING! Terry, Tressa, Jayden, Deedra, Temika, and anyone else I forgot... all exceptional people. Can't wait for the next big holiday shin dig! The only reason I won't give 5 stars is bc of course a 5 would only be if my dad lived with me :) Great care at no cost!

While my mother is no longer with us, I was so incredibly grateful for Elesio and her care team…read more The time was crazy difficult, she initially entered for skilled nursing rehab, later was medicaid bed, hospice, then, well passed. Every person we interacted with were amazing, kind, professional, compassionate. My mom was a high maintenance client, but they were firm but friendly. I will forever be grateful for the team at Elisio that made those months that were stressful and scary...for both of us, bearable. The receptionists upon entering the building, always bright and bubbly, always on point, juggling residents, visitors...all the things, with smiles and amazing energy. The NAC, CNA's RN's, rehab personnel, and the case managers, ....so kind and knowledgeable, I had incredible conversations with accounting - never a fun call, but they just worked with us, helped us, guided us, and were truly there every step of the way. Nobody wants their family member in long term nursing care. It's hard, but sometimes there are just no options, and Elisio was absolutely the best option.

My husband and I live in one of the six-plexes on the eliseo campus and just love it here. It is…read morealmost a year, and the friends, the amenities, the care and kindness are wonderful. We are so very glad we made the decision to move here, and so are our adult children, who feel confident that we are safe and well.

I recently completed my 2nd year living here and couldn't be happier! I was encouraged by my son…read moreto move closer to him and his family and he secured this facility for me, unbeknownst to me, and it has worked out GREAT! In my opinion, ALL accomodations are good to excellent and the location, without a doubt, is EXCELLENT! I would highly recommend this senior independent living facility to perspective tenants looking for this type of living arrangement. A Very Happy Tenant, Dorran

Front office people were great. Our tour of the property was great to see. The apartment and the…read moreentire community was uncluttered and clean.

Best care I could ever have expected for my Mom. She was in the Skilled Nursing section for a few…read moreweeks before she passed. Everyone was kind and the staff to resident ratio was superb.

My mother was at Franke Tobey Jones, first in an apartment, then assisted living and finally the…read morenursing home part of the facility. She enjoyed going for her daily walks participating in classes. She developed a deep friendship with one of the other residents. Staff were kind to her. The beginning of the tragic turmoil began during her transfer to the HCC. She was shocked. She was excluded from having any part in decision making for the HCC. When I took her to see her new room she sat down and cried, "Please don't let them put me here". I told the nurse, but they went forth with placing her in the HCC against her will. FTJ has a history of not disclosing that the nursing home (HCC) is far more restrictive and that the resident may not need this level of medical care. In the age bracket of my mother, residents are transferred to nursing homes, in order to access nursing home insurance. Through rapid transfer, isolation, immobility and restricting communication, my mother lost her level of functioning rapidly into the parameters of the insurance. The transfer to HCC, was over $10,000 per month. My mother was sent to live in a constricted small room along a dark hallway. When she looked out her windows she saw parked cars right in front of her room. After placement in the HCC, FTJ could then rent out the beautiful assisted living unit she had lived in with views of Mt. Rainier over the fountain. One of the administrators informed me that residents are often transferred before they need that level of care. A direct care provider told me how residents are placed with no contact with friends or family for two weeks. When I came to visit and support my mother two days after her move, I was told to leave immediately or they would call the 'authorities'. I asked to speak to the CEO, who was a compassionate man. I was told he was not available and I must leave. There was no consideration for our mother's needs for support from the family. She later told me she thought she would never get to see me again in her lifetime. Another staff member told me how residents are transferred and cry for a few days. She went on to say that staff give them lots of attention and gradually they adapt. After transferring from assisted living to the HCC I observed that residents were no longer looking up and engaging with others, like they did before. From my perspective the move against my mother's will, isolation, restraint to wheelchair is 'kidnapping'. I never would have believed before that FTJ would do this to her. My mother grieved, with her loss of freedom, choice and respect. She had been a social activist for equal rights of minorities in Tacoma and president of the YWCA. She trusted the medical system, as a professional in the field herself. How ironic that a citizen who fought for equal rights would have these taken from her when she became an elder. My mother had been promised with the move that she would get to eat with her friends. Never again. She was no longer allowed to get up and walk on her own with her walker. She was placed in a transport wheelchair, with footrests. My mother was restrained through taking away her means of mobility, unplugging her telephone, not allowing her to eat or visit with her friends in assisted living. My mother told me, "I am imprisoned. I have no more rights. I cannot speak at a deep level. I must be superficial in my conversation or they will confine me even more." "When I die I want you to be free. To go where you are loved and never have to come back". The new Nursing Supervisor, Jenny Dooley, RN, had been my mother's Nursing Care Coordinator from Sound Options. She put further restrictions in place. My mother could no longer eat with anyone from outside FTJ staff, including healthcare professionals specializing in this field. My mother wanted to go out with her sister to eat and go with myself to her beach cabin. This right was withdrawn, even with accommodations including adaptive equipment and care providers. As a retired ARNP, who was a rehabilitation disability specialist, it was so hard to simply stand back and watch it all happen. FTJ lacked the knowledge and provided unsafe behaviors in eating and drinking, toileting, transfers, and working collaboratively with family. When the struggle impaired my health I had to give up on trying to support my mother's duration of life. I needed to adapt her quality of life needs to simply visitation in her room, and never again to go visit family or even go to her own home. I even needed to get an attorney to quote the Washington state laws in order to be with my mother as much as SHE wanted 24/7 for her last month of life. FTJ had requested no more than 2 hours a day, which was devastating for my mother. FTJ forgets how one's life expectancy is significantly reduced when opportunity to be with loved ones is restricted. My mother felt trapped and at FTJ's mercy until she passed. Then she was free.

Regarding Cottages on the Ridge:…read more Stay very far away if you have pets. I have never had this issue with another landlord with the same cats. Norpoint is extremely rigid about any pet stains even if they are only visible under a black light and have no smell. They will insist on replacing carpet that they have not even attempted to clean because the carpet cleaners won't guarantee stains won't recur.

From the owner: Norpoint Communities is a locally owned company offering townhomes and 55+ independent living…read morecommunities in the beautiful South Sound region of Washington. We pride ourselves in providing luxurious apartment homes. With lush landscapes, private patios, garages, tasteful interiors and close proximity to shops and activities, our communities are the perfect place to call home.

My grandmother lived here for several years before she passed away. Yes, this place is beautiful…read moreand well manicured. My grandmother the last time I saw her was very thirsty and hungry- the one staff member in the building she was in was busy with other residents. My grandmother has one sippy cup of water placed out of her reach, when she was unable to sit up and reach it. The only food she had available was a few bags of empty chocolate kisses. I was shocked. Why was my grandmother so incredibly thirsty that she was literally gulping down water? And hungry? For a place that costs over 11k per month, this is unacceptable. The individual employees are nice but sadly, overworked and understaffed. My grandmother was put on hospice a few days later for her "refusal to eat". She was also heavily medicated because attending to her was becoming difficult, at least according to that staff member I talked to. This is all unacceptable and my sweet grandmother deserved better.

My mother moved here last August with my dad who passed away after in early September. I was so…read morerelieved to find a facility that truly treated them as well as we family members tried to do. They helped with everything, much we didn't even know we needed. Since then mom has thrived under their care. KG's staff is always warm, friendly and listen well to little things we want or need, yet they are always professional.

My grandfather was a resident in the dementia unit downstairs for 4+ years. Sure, the building is…read morebeautiful, the staff seems caring, and the food is much better than most facilities. I have worked in various facilities, specifically with dementia/Alzheimer's residents and despite the beauty of this building inside and out, the care is horrendous. It is the same exact care that you can get at any facility. Of all of the times I visited, there were always new staff members that had NO idea how to properly care for my grandfather. I spent hours going in to the facility only to care for my own grandfather rather than spending the time to visit with him and cherish those moments. I spent my time reminding the staff of the issues with his care and what they WEREN'T doing. He spent $10,000 a month to live there and in all honestly I could have taken better care of him myself without him spending $10,000 a month. His valuables were lost within the first year of him living there. He died with nothing on the walls of his room, staring into the ceiling with no one by his side. I am very disappointed in his care at this facility and do not recommend spending that amount of money because I can assure you that the money is NOT going towards those residents. Those residents spend their days staring at a TV all day with no one-on-one interaction. The nursing staff does not recommend PT or OT to help assist these residents to live a healthier/active lifestyle. My grandfather was put into a chair and thats where he ended up the rest of his days being there. The nursing staff lies to you and tells you that they are doing the proper care needed and I caught them in the act of lying. I had to remind them to donn his boots because he ended up with a nasty heel wound that the facility NEVER healed (still there when he passed away). He was chair/bed ridden and they couldn't even remember to donn his boots which is VERY important to avoid skin breakdown. I had to clean his mouth out and wash his face. I had to massage his legs because they would turn black/blue from being immobile and the staff wouldn't do it otherwise, even when asked. I had to ask them to reposition him in bed to avoid pressure sores and skin breakdown. I even asked them to give him a bath because he had a bad odor to him. To me, this is not good care. This facility needs to re-evaluate where all of that money is going and start doing their job. It is heartbreaking to go visit a loved one that suffers from a terrible disease only to find out the people that take care of him don't actually care about him, they care about their paycheck and when their time comes to go home. The staff was never attentive when we would visit. The CEO of the company only cares about opening more facilities across the state so he can make more money. We had several complaints throughout our time there and never once was apologized to or even considered for our feelings. I understand taking care of dementia residents is not easy, I can personally say it's one of the hardest things I've done but I have never turned a cheek on my residents and always did everything I could to care for them as a human being. The staff needs to put themselves in the residents shoes and care for them as they would like to be cared for. Karma will come around for those that look the other way. I recommend you think about the significant amount of money you will put into this company/facility and the type of care that truly happens behind closed doors. Think about how your loved one feels. This place is no different than the rest.

My mother spent the last five months of her life at Weatherly Inn. I was amazed how kind and…read moreloving the staff were towards her. Every shift, every employee of all positions were wonderful and thoughtful, conscientious and caring. I recommend Weatherly Inn's memory care to anyone that is not able to care for their parent any longer in the home.

DO NOT BRING YOUR LOVED ONE HERE! My mom experienced…read moremultiple falls; she would "fall" every month she was there, was sexually assaulted, and neglected. Make sure you record everything because they will lie and falsify information to cover themselves. This is a horrible place. They just care about the money. My mom has had so many clothes "missing" along with her dentures, that no one contacted me about. When I asked, it was "Ohh, I meant to tell you," and then refused to replace them, blaming it on my mom with dementia. They really don't care about vulnerable and elderly people.

Cascade Park Gardens is the worst place to have your loved one go to and I would not recommend it…read moreto anyone. My sister was there and I have witnessed my sister on the cold floor and wet and smelly over medicated and dirty. My sister was left in her room several times alone and no knew I was there and it took 1-2 hours for any one to come and check on her - they left her food sitting on the tray knowing she could not feed herself. A patient next door was coming into her room abusing her she had suffered several injuries. They said she fell but I have witnessed atempted abuse myself and have everything on camera. They did not feed my sister for months she went into the hospital malnutrition and they gave her 10 days to live. I flew up and stayed with her 1-1/2 months feeding her 3 meals a day when she was transferred to another facility and she had a infection that has finally been treated. It has been 2 months since they starved her and she is doing so much better now that she is out of that place. Please do not let your love ones into this place they are heartless and do not care about these patients.