I hire accent glass for new shower enclosure. It was the wrong cut and techs caused damages from…read morefront door to upstairs master bathroom. Accent took responsibility the first time and ordered new glass and their insurance paid for damages- awesome. Same techs came to install new glass but put dirty/heavy tools all over my new vanity. Tools fell-scuff walls and floor damages from corner of glass( nicks,scuffs, and some indentations). Not a big deal at first. I ordered a glass door( they are competitive on prices) for another bathroom. Same techs show up, I told them about the second install damages and asked them to be careful and not place tools on vanity again and put something underneath their tools and glass on the floor. I see the final result, door looks nice but yet they damaged my tiles in the process. They claimed it was already there and I showed them pics the same day of chips/ debris I found while cleaning up after techs. Now accent glass accused me of lying and will not take responsibility for there techs or damages. I will not use them again. I Don't recommend

What a shame some one can put a one star review on here regarding ridiculousness and things that…read morehave ZERO SCIENTIFIC BASIS WHATSOEVER. I do understand in this world there must always be those that never question any directive no matter how ridiculous and destructive it is. Okay onto the review. Used this business probably 10 times in last 10 years. They are great and do an awesome job at a great price. I will continue to do business here. Thanks Accent Glass for being fair and level headed. See you soon.

Just had my mirrors installed by Earl and Zonta. They were so kind and professional. The mirrors…read moredidn't arrive with the perfect measurements, but they were persistant in getting the job done right and recut everything so it looked great. Really appreciate the great work.

We wasted a lot of time waiting for this company to "decide" whether or not to accept our job -…read moreremove a 100x40 mirror for a bathroom reno (not glued). Now we ran out of time and need to figure out how to remove the mirror ourselves without breaking it. We are older and cannot afford injuries to do it ourselves. Their reasoning? They didn't originally install the mirror and wouldn't accept liability. It took about a week to make the decision and we had to call them for an update. We are now forced to remove the mirror in pieces. Karsey Glass- your liability excuse is BS.

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

Absolutely, professional, and honest in every way. I was so impressed with how they treated me the…read morequality of their work.

Great job on my frameless shower! Guys right on time and did excellent work and clean up! Will use…read moreagain.

I am a little late at posting this, but 6 months ago I had called Custom Glass Works to come out…read moreand do an estimate for a doggie door in a sliding patio door. Nate came the next day, took measurements and a few days later I got the quote. I did have another company come out and do the same and although their estimate came in a little less, I decided to go with Custom Glass Works based on their professionalism alone. I was not disappointed. The service was great, they were flexible with my schedule and during the install they were perfectionists. I would highly recommend to anyone.

What a great and friendly company. They showed up early and did an amazing job. They even followed…read moreup with a text asking if everything was ok. They've earned a life long customer (but I hope another rock doesn't mess up my windshield :)

From the owner: United Glass Service Inc. is a family owned and operated company with over 75 years of combined…read moreexperience. Our National Glass Association-certified team offers quality work at a great value. We offer a range of glass services for the car and the home including auto glass, heavy truck glass replacement, commercial storefront, residential windows, frameless shower enclosures, mirrors, tabletops and more. If it involves glass, we've got you covered.