We happened to be in the shopping center driving by and I saw they finally opened! I believe…read moreopening day was last week, on 8/15 or 8/16. We walked in to see what they carried, it's been a while since i went appliance shopping and I almost walked out with a new washer/dryer set. Sami and his colleagues were all extremely friendly and knowledgeable about the appliances. I naturally gravitated towards the newer ones with all the bells and whistles. They sell a washer/dryer in one...I knew these existed, but it was nice seeing it up front. They are having a grand opening sales and gift card rebates until the ~25th of August. One thing to note is that they do charge for the accessories, which is essentially covered by the gift card rebates and instant sales. Anyone in the market for new appliances should definitely check out this store and take advantage of the sales and gift cards. There is plenty of parking available in front of the store, also shared by neighboring stores.

Absolute Negligence, Property Damage, and Zero Accountability!!! I am not one to post negative…read morereviews ever and always try to resolve any issues with the business directly. This experience has honestly been the worst experience I have had with a business so I feel I need to share with other consumers. We purchased all new kitchen appliances from Bray & Scarff and spent approximately $8,500. From the very beginning, this experience has been a nightmare. Nearly every appliance delivered was damaged, forcing us to reject multiple deliveries and wait for replacements. This alone caused weeks of disruption and frustration. The worst issue, however, was the complete incompetence of their installer. When installing our new refrigerator, the installer failed to properly connect the water line, causing an active leak that went unnoticed for 2-3 weeks. By the time we discovered it, significant damage had already occurred to our home. Bray & Scarff sent someone to inspect the damage and acknowledged the issue, stating they would submit a claim to their insurance carrier, Travelers. That is where the accountability ended. Travelers has been unresponsive, dismissive, and obstructive. Phone calls go unanswered, and we are repeatedly told to file a claim with our own homeowners insurance instead -- despite this damage being caused by Bray & Scarff's installer. This would unfairly raise our insurance premiums and shift responsibility away from the party that caused the damage. The combination of damaged products, negligent installation, property damage, and insurance runaround is unacceptable. We trusted Bray & Scarff with a major home purchase and were met with carelessness and refusal to take responsibility when it mattered most. If you value your home, your time, or your peace of mind, do not use Bray & Scarff. We are now exploring formal complaints and legal options.

My contractor recommended Mosaic and he couldn't have been more spot on. The selection was great…read moreand the showroom well organized and inspiring. I worked with Mustafa who listened to my wants and was able to pull great options and even find something not on my radar that was perfect. It was an easy to navigate process and high quality materials. I appreciate the knowledge and options--highly recommend!

We worked with Mosaic over the past several years to update our bathroom and kitchen, both…read moreexperiences were outstanding. Recently, we had issues with a faucet that we purchased. I had reached out to the manufacturer directly, but got no responses. As a last gasp, I contact Mosaic's customer service line, and was lucky enough to work with Sergio de La Fuente. Sergio handled our issue quickly, professionally and politely. Sergio resolved our issue, and provided regular status as well. It's great working with real professionals. Thanks Sergio!

We do not recommend this establishment. Brian shows a lack of professionalism as a designer and is…read moreunresponsive to inquiries. Angelo, one of their contractors, provided a very disappointing experience; his crew was highly unprofessional, unresponsive to phone calls and emails, and disrespectful in my residence. There is concern that they might claim they ordered the wrong part and then disappear for a long time. Additionally, they reportedly employ underage Spanish minors, which raises questions about the legality of such employment.

The Chantilly store did a very poor job of scheduling appointments and keeping them, and worse job…read moreof communicating. What started out as a fairly decent experience (they have a decent showroom with nice examples) went progressively downhill. Our initial visit to their showroom in Chantilly was met promptly by one of their designers, however, first impression was that he was very new to the business, but seemed to know some of the products they were representing. Before leaving, we scheduled an in-home visit for him to come look at the proposed bathroom and kitchen renovations about a week later. I had not heard back from him promptly to confirm the appointment, and therefore I reached out to his manager (who also did not have the courtesy to directly respond to me). But apparently my message made its way to the designer, who I'm pretty certain completely forgot about the appointment he scheduled. Following the home visit, we were told that 3D renderings would be prepared, and that a follow-up appointment would be scheduled for us to come into their showroom again to discuss. Perhaps one of the few positives was that the the designer sent me a message a few days later to day his renderings were done, and invited my wife and I to come back into the showroom, but we couldn't visit until a week later due to my schedule. As soon as we arrived on our scheduled follow-up visit, one of the other Chantilly store representatives seemed surprised that we were there to meet with the designer, saying that he was working at their Fairfax store that day. UNBELIEVABLE! Nevertheless, he got in touch with the designer, who finally made his way out to the Chantilly store over 30 minutes late!! But perhaps the worst part of the meeting was despite having plenty of time to prepare decent 3D renderings, he only really had one prepared (he promised at least a couple of different ones), and the renderings were terrible quality and something a child would develop. Despite all of this, we were still willing to talk to him and discuss options. The latest update was that he would prepare additional renderings, and said he would talk to his manager about final estimated costs. At this point (over a week later), we still haven't heard back from him, so obviously they don't consider us a serious customer. What a disappointing waste of nearly 3 weeks time, and even more disappointing after seeing other positive reviews; I just we just weren't lucky. That said, I have had a positive experience with another renovation company, and will go with their service instead; others had much better estimated pricing anyway. I'm glad I talked to other companies out of due diligence.

We had a great experience with My Kitchen and Bath and I wish I'd remodeled our bathroom sooner! I…read morecouldn't decide on a plan for redoing our old bathroom so I put it off. Finally, I went into their Herndon location with the photo of a bright, modern bathroom I liked and within an hour I had most of the design and materials chosen. The next day they sent me an estimate. We tweaked a few things and they put us on the schedule. We really wanted a steam shower and knew that added to the cost but they had experience with steam showers. I could have tried to save money by driving around to different places to choose material and by finding and supervising all the workers on my own (I'm usually a DIY person) but I wanted a contractor who'd oversee everything and make it easy and efficient. We had the same workers every day and they showed up when they were supposed to. They took care of getting building permits and scheduling county inspectors. I'm picky about tilework and the guy did an excellent job with cutting 3 different styles of tile. You have to walk through our bedroom to get to the bath so they put up a big plastic tarp wall to minimize dirt and give us some privacy. They put down cloths in our hall every day to keep the floors clean. Everything was spotless when they finished. I'd read some negative reviews about communication before we started and I discussed this with them. The project manager came to check on the work every 4 days and discuss changes or concerns. Every change we requested was updated in the contract. Communication was excellent. It's been 6 months and I'm very happy with our gorgeous bathroom!

Please do not fall for them, they'll cheat on pricing. they are not responsive and the customer…read moreservice is 0 out of 100. They are advertising 0% APR but after proceeding with the contract they say you should pay more if you want to do financing. The quote they give is not clear and transparent. It looks more like a trap to me to a professional business,

WellCraft Kitchen and Bath remodeled a dated basement bathroom and replaced carpet with waterproof…read morewood flooring for us, and I highly recommend them. We remodeled three bathrooms the previous year with another company, which had a lower estimate than WellCraft. Wish we had gone with WellCraft for all of the remodeling, as it would have been money well spent. WellCraft did what they said they would do, on time and on budget. Throughout the project, they listened and gave sound advice. Any remodel is disruptive, but WellCraft made the process as painless as possible. They were also flexible, and respectful of our time and privacy. Ali made creative suggestions on design, and brothers Jose and Steve executed with a high degree of skill and craftmanship. I especially note Jose's work ethic--it was amazing what one man could accomplish in a day.

WellCraft kitchen and bath did such a great job with transforming are small half bathroom/powder…read moreroom into a full complete bathroom with a new standing shower. From the beginning, all the way to the end product WellCraft made the whole project seamless for me while also ensuring all the details were to my standards. Sara, who was in charge of the design, walked me through every detail and made the design/consultation fun. She did a very good job at bringing my vision of the bathroom into life while also recommending materials that would best compliment each other. As far as the actual construction, they worked in a very timely manner, and completed the work within the deadline I provided. All of the construction details were thoroughly looked over throughout the entire process. The tile work is beautiful and makes everything look so clean! Overall, I am absolutely in love with our new bathroom, it really makes our house pop and I enjoy using it everyday. Highly recommend this company for your next bathroom renovation!

Our kitchen renovation went wonderfully with Flooring & Cabinet Outlet. At the start of the process…read moreI reached out to several companies for quotes and Shawn was the only one that offered to come see the space in-person and take all the measurements required to build a quote. All the others required us to do that ourselves which is doable but a bit complicated. We received quotes from 1/2 a dozen companies and none of them could provide a design that included all the details we had on our wish list except for Flooring & Cabinet Outlet! On top of finally getting a design we wanted Shawn's quote was so competitively priced we knew he was the right choice. Shawn was so responsive over email, phone and even text. As we corresponded over the project, we always had the information we needed from him and never felt lost or ignored. Shawn kindly offered to review all the appliances we had chosen before purchase to confirm that they would work within the design and measurements .Our fridge was a unique, non-standard size and Shawn even sent us the exact product he recommended, and we love it! Shawn's team installed our cabinetry, countertops and sink pluming. They had completed their work in just 3 consecutive days! The crew was polite and kept the place clean as possible. We are so happy with the results. I would hire Shawn and his team again and again if given the opportunity.

We had a great experience working with Flooring & Cabinet Outlet. We had a small half bath on the…read moremain floor that we wanted retiled and we wanted the builder grade vanity removed and a new vanity installed. The price was competitive and we were very pleased with the end result. The contractors were on time, professional, used plastic to tape off the area and minimize dust and cleaned up at the end of the project. We would highly recommend Shawn and his team.

So first let me say make an appointment if you want to get assistance with your project. This place…read morewhile a showroom isn't like your typical store that associates are just waiting for you to come in. I had seen some stuff online via Ferguson's website, but I wanted to actually chat with a person in real life about my proposed project so in that way I could walk through what I was looking for and wanted. We worked with Darin who was fantastic btw! My husband and I sort of went through with what I was looking for which included plumbing fixatures for two bathrooms and a chandelier for our foyer. He was great gave us different options at different price points also he helped figure out what I was trying to explain (I told him I don't know all of the technical names of the things, but he was able to decipher) and help us think through what we needed. Darin super knowledgeable! Now a few other points of advice if you are a first timer, pictures of what you want to do helpful even if they are inspo photos, if you've got space measurements even better. Also, if you are thinking of changing out plumbing perhaps having your preferred plumber come out to give you an idea of materials required for your project (I opted to do it in reverse).

Returned two pulls. The associate told me they'd ship together but instead they shipped separately…read more I paid $30 for the pulls and only got $6 back. Seriously??? Truth is you can buy everything Ferguson carries from Home Depot online--including the same Amerock pulls--get a military discount, and return items in-store WITHOUT paying shipping fees. From now on, I'd only step into Ferguson for ideas and then purchase at Home Depot. HOME DEPOT WINS!

We had our bathroom remodeled and had nothing but issues from the start to include bathtub ruined,…read morebad fans, mirrors and they had to come and paint two times since it bubbled. It has bubbled again and for the past two hours I have had to scrape the walls and will need to prime and paint these again. I am certain that you painted without primer and not the proper paint. Now the extra coats and labor I have to do. I hope that the drywall was installed properly since nothing else was. Honestly for the cost it was not worth it. It was crap workmanship for the beginning and the tub is still not finished properly since you scrapped it and they came several times to fix this. The amount of time and energy I am putting into fix your mistakes is ridiculous

We just completed our 3rd project with VKB- a master bathroom in 2012, a complete kitchen…read morerenovation in 2022, and 2 bathroom updates in 2025. Kamal and his crew of designers, project managers, and renovation specialists are professional, and efficient. From the start of each project to the end the process of working with VKB included great attention to detail, excellent communication, and reliable work. Additionally, the showrooms have a wide variety of tile, and cabinet styles of excellent quality and value. I recommend VKB to anyone planning a small or ambitious home renovation project.

Very helpful and great choices!! They had my records from several years before as wellread more

Just started phase 2 of a kitchen remodel where we're looking for tile for a backsplash. Heard…read moreabout this store from a co-worker so wanted to look a the selection. Huge store with lots of color segmented tile options with prices clearly marked. Just started shopping so not sure how the prices are but we were able to find some options that would work. Not a very customer service oriented vibe. One person at a computer terminal alone didn't even acknowledge us nor did others who were helping others. I did notice a few other customers like us, went in looked, no one asked if we needed help and left like us. Gap has greeters to make sure that they "touch" each customer that comes in. Would not go back.