We happened to be in the shopping center driving by and I saw they finally opened! I believe…read moreopening day was last week, on 8/15 or 8/16. We walked in to see what they carried, it's been a while since i went appliance shopping and I almost walked out with a new washer/dryer set. Sami and his colleagues were all extremely friendly and knowledgeable about the appliances. I naturally gravitated towards the newer ones with all the bells and whistles. They sell a washer/dryer in one...I knew these existed, but it was nice seeing it up front. They are having a grand opening sales and gift card rebates until the ~25th of August. One thing to note is that they do charge for the accessories, which is essentially covered by the gift card rebates and instant sales. Anyone in the market for new appliances should definitely check out this store and take advantage of the sales and gift cards. There is plenty of parking available in front of the store, also shared by neighboring stores.

Absolute Negligence, Property Damage, and Zero Accountability!!! I am not one to post negative…read morereviews ever and always try to resolve any issues with the business directly. This experience has honestly been the worst experience I have had with a business so I feel I need to share with other consumers. We purchased all new kitchen appliances from Bray & Scarff and spent approximately $8,500. From the very beginning, this experience has been a nightmare. Nearly every appliance delivered was damaged, forcing us to reject multiple deliveries and wait for replacements. This alone caused weeks of disruption and frustration. The worst issue, however, was the complete incompetence of their installer. When installing our new refrigerator, the installer failed to properly connect the water line, causing an active leak that went unnoticed for 2-3 weeks. By the time we discovered it, significant damage had already occurred to our home. Bray & Scarff sent someone to inspect the damage and acknowledged the issue, stating they would submit a claim to their insurance carrier, Travelers. That is where the accountability ended. Travelers has been unresponsive, dismissive, and obstructive. Phone calls go unanswered, and we are repeatedly told to file a claim with our own homeowners insurance instead -- despite this damage being caused by Bray & Scarff's installer. This would unfairly raise our insurance premiums and shift responsibility away from the party that caused the damage. The combination of damaged products, negligent installation, property damage, and insurance runaround is unacceptable. We trusted Bray & Scarff with a major home purchase and were met with carelessness and refusal to take responsibility when it mattered most. If you value your home, your time, or your peace of mind, do not use Bray & Scarff. We are now exploring formal complaints and legal options.

Mosaic was a great find and recommended to me by my contractor. I checked it out on Yelp first and…read moredue to the great reviews, decided to try it out myself. I've done a bathroom remodel before without the help of anyone at Mosaic before this one and now after getting the help of a design professional I'd never want to do without it again! My appointment with Cameron went very well. We definitely needed the full 1.5 hours to go over my preferences, look at images I brought in and pick out tile and then take down specs for estimates. Cameron's tile suggestions seemed be very inline with my own preferences. Plus, I was able to walk around and pick out many attractive tile choices to choose from. Mosaic also has a very large building with quite a few model upscale bathrooms set up to walk around and take a look at to help spark design ideas. Later the same day as my tile consultation, Cameron emailed me her very detailed and accurate architectural drawings of my bathroom showing everything I described to her for the remodel including the tiles, vanity, tub, etc. and contacted my general contractor directly as well. I was very impressed and pleased--considering this was all a free service to customers! I was also able to take home my tile samples to look it all over later in my house. The tile was not cheap of course. I have a relatively small bathroom in my townhouse but it still amounted to well over $2k worth of tile! I know I have expensive tastes but I was hoping my contractor would be able to get me more of a discount! Well, I may have to scale back the amount of tile I'm using and/or hold off on the project to save up more meanwhile but I know exactly what tile I want to go with now!

My contractor recommended Mosaic and he couldn't have been more spot on. The selection was great…read moreand the showroom well organized and inspiring. I worked with Mustafa who listened to my wants and was able to pull great options and even find something not on my radar that was perfect. It was an easy to navigate process and high quality materials. I appreciate the knowledge and options--highly recommend!

4/20/2020 - HIGHLIGHTS: Miyuki Carter- visionary Kitchen Designer; Fabuwood - best kitchen…read morecabinets for the money; USA Cabinet Store Installation Team - craftsmanship reflected in the details. My coworker recommended USA Cabinet Store based on his recent kitchen remodel experience, so we stopped by one evening. Tarik introduced us to one of his kitchen designers, Miyuki Carter (pronounced "Me-YOU-Key"), and we set up an in-home consultation. Miyuki helped us overcome obstacles by endorsing our tentative ideas and incorporating them into her vision for our kitchen. For example, I wanted to remove the pantry and hall coat closet to open up the kitchen, but thought it would be too expensive. My wife wanted to remove a knee wall in an adjoining room. There was no sales pitch. Miyuki seemed to care as much about the outcome as we did and her thoughts echoed are own. Her final 3D design was beautiful. We chose the highly rated Fabuwood brand of cabinetry. While they aren't custom, they are an excellent value. They use quality Blum hinges, wood construction, and they're manufactured locally. I initially thought we would buy full custom cabinetry to get access to high-end glazes and custom widths; however, it made more sense to spend additional money on more visible things like demolition/construction, a fancy hood, cabinet hardware, countertops and backsplash. The USA Cabinet Store installation team that came to our house was very good. While they primarily spoke Spanish, we were able to communicate effectively. The lead guy was meticulous when it came to carpentry and I learned that he is actually a master craftsman from Venezuala who came here for economic reasons. He showed me photos of his family's shop back home along with some of the work he has done and he truly is an artist. One side note: the Corona Virus Pandemic hit the week they started construction, but the guys brought masks and worked through it. It's difficult to capture all that transpired and condense it into a single review. For couples like us who don't really have "extra" money lying around, a kitchen remodel is stressful. We spent nearly 10% of the value of our home on a single room, we each had different priorities, and our decisions needed to make us happy for several years while also adding value to our home in case we needed to move. Miyuki Carter and the USA Cabinet Store patiently guided us through that difficult process and helped us realize our dream. I highly recommend using them for your next kitchen or bath remodel. ************* 8/12/2020 Update: We identified a few items that needed adjustment under warranty, Tarik arranged a time for his team to come out and make the adjustments, and all is still perfect nearly 4 months later. *Comment on communication* We have worked with a few contractors over the last couple of years and we've learned to roll with schedule changes and less than stellar communication. With USA Cabinets, whenever we had a concern we'd call Miyuki or Tarik and they would sort it out. We also learned that regular communication with the installation team kept us informed and prevented a lot of worry. I believe my ignorance of the complexity of the project led to some unrealistic expectations at the beginning, but those were quickly sorted out and we are truly happy with the end result.

We do not recommend this establishment. Brian shows a lack of professionalism as a designer and is…read moreunresponsive to inquiries. Angelo, one of their contractors, provided a very disappointing experience; his crew was highly unprofessional, unresponsive to phone calls and emails, and disrespectful in my residence. There is concern that they might claim they ordered the wrong part and then disappear for a long time. Additionally, they reportedly employ underage Spanish minors, which raises questions about the legality of such employment.

We had a great experience with My Kitchen and Bath and I wish I'd remodeled our bathroom sooner! I…read morecouldn't decide on a plan for redoing our old bathroom so I put it off. Finally, I went into their Herndon location with the photo of a bright, modern bathroom I liked and within an hour I had most of the design and materials chosen. The next day they sent me an estimate. We tweaked a few things and they put us on the schedule. We really wanted a steam shower and knew that added to the cost but they had experience with steam showers. I could have tried to save money by driving around to different places to choose material and by finding and supervising all the workers on my own (I'm usually a DIY person) but I wanted a contractor who'd oversee everything and make it easy and efficient. We had the same workers every day and they showed up when they were supposed to. They took care of getting building permits and scheduling county inspectors. I'm picky about tilework and the guy did an excellent job with cutting 3 different styles of tile. You have to walk through our bedroom to get to the bath so they put up a big plastic tarp wall to minimize dirt and give us some privacy. They put down cloths in our hall every day to keep the floors clean. Everything was spotless when they finished. I'd read some negative reviews about communication before we started and I discussed this with them. The project manager came to check on the work every 4 days and discuss changes or concerns. Every change we requested was updated in the contract. Communication was excellent. It's been 6 months and I'm very happy with our gorgeous bathroom!

Please do not fall for them, they'll cheat on pricing. they are not responsive and the customer…read moreservice is 0 out of 100. They are advertising 0% APR but after proceeding with the contract they say you should pay more if you want to do financing. The quote they give is not clear and transparent. It looks more like a trap to me to a professional business,

WellCraft Kitchen and Bath remodeled a dated basement bathroom and replaced carpet with waterproof…read morewood flooring for us, and I highly recommend them. We remodeled three bathrooms the previous year with another company, which had a lower estimate than WellCraft. Wish we had gone with WellCraft for all of the remodeling, as it would have been money well spent. WellCraft did what they said they would do, on time and on budget. Throughout the project, they listened and gave sound advice. Any remodel is disruptive, but WellCraft made the process as painless as possible. They were also flexible, and respectful of our time and privacy. Ali made creative suggestions on design, and brothers Jose and Steve executed with a high degree of skill and craftmanship. I especially note Jose's work ethic--it was amazing what one man could accomplish in a day.

WellCraft kitchen and bath did such a great job with transforming are small half bathroom/powder…read moreroom into a full complete bathroom with a new standing shower. From the beginning, all the way to the end product WellCraft made the whole project seamless for me while also ensuring all the details were to my standards. Sara, who was in charge of the design, walked me through every detail and made the design/consultation fun. She did a very good job at bringing my vision of the bathroom into life while also recommending materials that would best compliment each other. As far as the actual construction, they worked in a very timely manner, and completed the work within the deadline I provided. All of the construction details were thoroughly looked over throughout the entire process. The tile work is beautiful and makes everything look so clean! Overall, I am absolutely in love with our new bathroom, it really makes our house pop and I enjoy using it everyday. Highly recommend this company for your next bathroom renovation!

Our kitchen renovation went wonderfully with Flooring & Cabinet Outlet. At the start of the process…read moreI reached out to several companies for quotes and Shawn was the only one that offered to come see the space in-person and take all the measurements required to build a quote. All the others required us to do that ourselves which is doable but a bit complicated. We received quotes from 1/2 a dozen companies and none of them could provide a design that included all the details we had on our wish list except for Flooring & Cabinet Outlet! On top of finally getting a design we wanted Shawn's quote was so competitively priced we knew he was the right choice. Shawn was so responsive over email, phone and even text. As we corresponded over the project, we always had the information we needed from him and never felt lost or ignored. Shawn kindly offered to review all the appliances we had chosen before purchase to confirm that they would work within the design and measurements .Our fridge was a unique, non-standard size and Shawn even sent us the exact product he recommended, and we love it! Shawn's team installed our cabinetry, countertops and sink pluming. They had completed their work in just 3 consecutive days! The crew was polite and kept the place clean as possible. We are so happy with the results. I would hire Shawn and his team again and again if given the opportunity.

We had a great experience working with Flooring & Cabinet Outlet. We had a small half bath on the…read moremain floor that we wanted retiled and we wanted the builder grade vanity removed and a new vanity installed. The price was competitive and we were very pleased with the end result. The contractors were on time, professional, used plastic to tape off the area and minimize dust and cleaned up at the end of the project. We would highly recommend Shawn and his team.

So first let me say make an appointment if you want to get assistance with your project. This place…read morewhile a showroom isn't like your typical store that associates are just waiting for you to come in. I had seen some stuff online via Ferguson's website, but I wanted to actually chat with a person in real life about my proposed project so in that way I could walk through what I was looking for and wanted. We worked with Darin who was fantastic btw! My husband and I sort of went through with what I was looking for which included plumbing fixatures for two bathrooms and a chandelier for our foyer. He was great gave us different options at different price points also he helped figure out what I was trying to explain (I told him I don't know all of the technical names of the things, but he was able to decipher) and help us think through what we needed. Darin super knowledgeable! Now a few other points of advice if you are a first timer, pictures of what you want to do helpful even if they are inspo photos, if you've got space measurements even better. Also, if you are thinking of changing out plumbing perhaps having your preferred plumber come out to give you an idea of materials required for your project (I opted to do it in reverse).

Returned two pulls. The associate told me they'd ship together but instead they shipped separately…read more I paid $30 for the pulls and only got $6 back. Seriously??? Truth is you can buy everything Ferguson carries from Home Depot online--including the same Amerock pulls--get a military discount, and return items in-store WITHOUT paying shipping fees. From now on, I'd only step into Ferguson for ideas and then purchase at Home Depot. HOME DEPOT WINS!

We just completed our 3rd project with VKB- a master bathroom in 2012, a complete kitchen…read morerenovation in 2022, and 2 bathroom updates in 2025. Kamal and his crew of designers, project managers, and renovation specialists are professional, and efficient. From the start of each project to the end the process of working with VKB included great attention to detail, excellent communication, and reliable work. Additionally, the showrooms have a wide variety of tile, and cabinet styles of excellent quality and value. I recommend VKB to anyone planning a small or ambitious home renovation project.

We had our bathroom remodeled and had nothing but issues from the start to include bathtub ruined,…read morebad fans, mirrors and they had to come and paint two times since it bubbled. It has bubbled again and for the past two hours I have had to scrape the walls and will need to prime and paint these again. I am certain that you painted without primer and not the proper paint. Now the extra coats and labor I have to do. I hope that the drywall was installed properly since nothing else was. Honestly for the cost it was not worth it. It was crap workmanship for the beginning and the tub is still not finished properly since you scrapped it and they came several times to fix this. The amount of time and energy I am putting into fix your mistakes is ridiculous

Very helpful and great choices!! They had my records from several years before as wellread more

Just started phase 2 of a kitchen remodel where we're looking for tile for a backsplash. Heard…read moreabout this store from a co-worker so wanted to look a the selection. Huge store with lots of color segmented tile options with prices clearly marked. Just started shopping so not sure how the prices are but we were able to find some options that would work. Not a very customer service oriented vibe. One person at a computer terminal alone didn't even acknowledge us nor did others who were helping others. I did notice a few other customers like us, went in looked, no one asked if we needed help and left like us. Gap has greeters to make sure that they "touch" each customer that comes in. Would not go back.