Wow, a super friendly greeting (and I even met the dog) despite the fact that I was only dropping…read moreoff a prepaid package today. This is what matters. When they're really nice even though it's not a huge customer or profits, that's why I'll be back to Dilworth Packaging.

Best customer service in any industry I've received in a long time. Gladly sent my USPS package,…read morewas friendly and chatty and all around great! Customer service is severely lacking but not at Dilworth. I say by pass, fed ex, UPS, USPS and handle any shipping needs here.

The staff here are incredibly efficient and clearly understand the Uptown parking situation. Most…read morepeople are double-parked when they run in, and the team is very mindful of that--they move quickly and get you in and out with no dilly-dallying. The service is fast, organized, and professional. Just a heads-up: parking is basically nonexistent, so be ready to drop off your package and go. This isn't the place to linger. But if you need quick, efficient service, this location does a great job of keeping things moving.

Marco is a real one. Great service here. Had a big last min order and Marco had this printed and…read morebinded in 30 mins. Amazing work!

I have been a UPS Mailbox Holder and Printing Services client for over 10 years. The staff is…read morealways friendly, accommodating, knowledgeable, and most important reliable. Having a personalized mailbox, I truly appreciate the warm welcomes, peace-of-mind security in|out bound delivery of packages, convenience, and affordability. Love the no box needed amazon returns. The In-House Printing Services is absolutely wonderful-- extraordinary customer service that is professional, dependable, and result driven. Thank you for all the advice|recommendations, and meeting those deadlines.

Employee's here are very lazy and have a care free attitude on the phone and in person. They seem…read moreallergic to providing any type of help and incapable of answering almost anything. Extremely disappointed with the poor customer service from the staff of the Belmont location. Upper level management from regional corporate UPS needs to do an investigation and provide more supervision because the employees are lacking severly.

My business mail goes here through iPostal. They appear to be very organized and swift. It took a…read morelittle while to get my 1099 tax form that was mailed (didn't appear available for pickup in my account until March)... but that could've been on client sending late, I'm not sure? Overall, I enjoy this business and not only receive mail here but have also sent mail from here. They currently have a note on the door stating that they're expanding their hours and will be open Saturday mornings now! Even more efficient for me!

Left work early to make it by 5, got there at 4:45 and it was already closed!!!…read moreNothing bothers me more than a business that advertises they operate on certain hours, but actually DONT!

This review is specifically of the service that I recieved from Wuilson. That man is an angel. I…read morehad really had a crazy day that hadn't gone according to plan and had a disaster happen with my daughters 16th birthday banner elsewhere. Not only did he help me to get it done asap, but he was so unbelievably kind and empathetic. I would absolutely continue to use them for all my print needs.

Time after time of coming to this location the customer service is always very bad. I visited this…read moremorning to use the print station, it was down. I was not greeted when I entered and stood at the desk for minutes (I was the only customer at the time) before an employee finally looked up from his computer to talk to me. He (African American employee with glasses) still didn't even come over to approach the part of the counter where I was standing. He refused to move and I felt like I had to shout across the place to tell him what service I needed. I asked if they could print for me since the print station was down and he shared the email to send my documents to. All he had to do was click on the link that I emailed and the document would come up and he could easily print it but I guess that was one too many steps for him. He got an attitude and said he wasn't going to do it that way. I didn't have the energy to go back and forth so I simply just said "never mind thank you" and walked out. I won't be visiting this location again. The location in Southpark is much nicer and friendlier.

This has been my go to UPS, especially for Amazon returns. They have a self check out for things…read morelike Amazon returns so you can avoid the lines and complete returns quite quickly. In addition the staff is super nice and even if there is a line for other things, mailing packages, etc. it moves rather quickly!

I come to this location pretty often for Amazon returns. The people working are always very…read morefriendly and efficient - even when there is a long line I never have to wait more than a few minutes. Beware the parking lot is pretty small so it can get a bit chaotic especially on weekends when everyone is running errands.

Love that they're open on Sundays! So helpful for those of us that work during the week. Santiago…read moreat this location is amazing - so friendly and efficient.

Aaron was 5 star, and a complete professional. I normally have a lot to say with a few quips thrown…read morein, but this was just quality customer service. Something that I have seen less of recently. When people get good customer service they usually just go about their day, but when it's bad everyone has to know. So big shoutout to Aaron for not just giving the right answers, but also helping me self correct so the next time I come in I'll know what to bring.

It's my go to place in Charlotte for all shipping, notary and gift packaging needs...conveniently…read morelocated and one stop shop for all mailing needs..:can't recommend this place enough

There were 2 of these within the same area so i'm referring to the one that is inside the post…read moreoffice in founders all right across from the Barbershop. I went in last week to mail a small box that had 1 mug in it, less than 4lbs. I was charged $15 and change, not including tracking nor insurance and was told that USPS would cost me more. This morning I had to mail 2 mugs in the same small box, package was still less than 4 lbs, i sent it Priority mail, $50 insurance was included and i received the numbers to track the package for $7.50. Needless to say I got ripped off at Package Plus (1 small box with 1 -110z mug for $15+ compared to 1 small box with 2 -11oz mugs for $7.50) Clearly a rip off!!!

Avoid this Postnet. Condescending and very abrupt employee. Patience is not a virtue to them,…read moreapparently.

Always very friendly! They are quick too! I love that they are not forcing people to wear masks I…read morewill continue to choose this local business.

Always a great experience. The staff is always friendly and will handle long lines well. Alma was…read morevery pleasant.

BUYER BEWARE!!! DO NOT go to this awful place. We live in Highland Creek and since they're close…read moreI've tried several times to give them the benefit of the doubt. They ALWAYS try to scam customers with shipping upsells and try to circumvent Amazon returns when instructions clearly say it does not need additional packaging. I will NEVER go there again, and you should do the same. I've found a much better experience at the location by the Concord Mills mall. Just quickly: they will often quote the "cheapest" way to ship as an inflated service. Thank me later....