We had amazing customer service from Ronelle and Melanie with a gift card issue (that was actually…read moreour error). They were so kind, patient, and consistently followed up with us. They went above and beyond to help us. They should be commended for phenomenal customer service!

Fantastic store! I really appreciate Kathy's help--she was knowledgeable and supportive, especially…read morewhen I had questions about cat care. She made everything feel manageable without overwhelming me. You can tell this place truly knows their stuff!

This place is absolute adorable. They have puppies in open top, open side bared cages so you can…read morereally get to pet them and be with them. They also have cats, lizards, birds, ferrets, guinea pigs, gerbils, hamsters, turtles, koi fish, fighter fish, other varieties of fish. Just a lot of animals, toys, food, and animals accessories to chose from. To top it all off they have a Thursday reading time!! They read to kids starting at 10:30. They have popcorn for the kids, read, bring out an animal at the end, and then coloring. This place is top notch. Couldn't say enough nice things :)

Fantastic pet store! The staff are always super friendly and the animals are kept clean and well…read morecared for. My family and I love coming in to look at the adorable puppies and my son is a huge fan of the popcorn. The vaccine clinic is wonderful too and has great prices!

Best place to go has saltwater and freshwater fish and has a pet Tortoise and it is now called…read morenatural world aquariums. Cheep and nice owner love fish to.

Went in on Saturday (7/7/18) to get a couple of dog chews. The older short haired grey female…read morecashier was helping another customer with a fish pump return/replacement. I was waiting patiently and had no issues at this point. After a bit, the customer asked if she wanted to take care of me as things were taking a great deal longer than expected. The older short haired grey female cashier replied "You're already in the system" with a slight agitated snarl to her voice. She did not at any point acknowledge my presence and proceeded to then read the fish pump box, open it and disassemble the contents inside. It was very clear this was going to take a while. I put the dog chews back, left and advised my wife of my experience. Very disappointing and won't be back.

The staff is incredibly friendly and helpful and once you've been in there a couple of times they…read morereally make you feel like part of the family. They ask about how your "kids" are doing and remember your usual purchases. This by far one of the best hometown pet stores I've ever shopped at. They all really try to go that extra mile to make you feel welcome and valued.

A very nice neighborhood pet store. Excellent groomer on site and easy to get appointments for her…read more Lots of cats that are all vaccinated and neutered for sale. I believe they charge $200 per cat, which is a fair price. This store is owned by Mary and Joe who bought the place when it moved from the former location. The usual inventory of pet supplies and aquarium fish. Sure you might get a part time person who isn't very knowledgeable once in awhile but generally well trained staff who love animals. Don't believe those earlier posts about cleanliness and poor hamsters up for adoption. That's not the way it is here. Go see for yourself and clear your head playing with some kittens!

The staff is kind, but the place smells horrendous! And no wonder, cats roaming everywhere and…read morespraying on items. The last time I went (which will also be my LAST time), there was a woman sitting in a chair spooning clam chowder from a can onto the floor while all the cats licked it up straight from the floor. There's GOT to be some health code violations going on in there.

A perfect place to find all of your basic pet needs. They have items including treats,…read moreleashes/collars, cat litter, bones, food, etc. They even carry Fromm products, my favorite local Wisconsin brand for dog and cat food, and treats. The store is a great size, it's a smaller space making it very manageable to find what you need without being overwhelmed by too many choices. The store staff is extremely friendly and helpful! When I bring my dog in she is always greeted with a treat before she scopes out the toy aisle. They also have the sweetest store cat. Overall a great place to shop local for your pets!

From the owner: Collars, Dishes, Grooming Supplies, Harnesses, Leashes, Shampoos, Specialty Dog and Cat Food,…read moreUnique Toys.

sunday 7.12 multiple people were kicked out despite hours being incorrect. doors were unlocked…read moreand 7 people had entered before they said 'we don't open until 10' despite MULTIPLE people saying the hours were incorrectly marked

The salon is tiny dirty and crowded, piles of dog hair, hot & stuffy, extremely stressful…read moreenvironment for pet and owner. If your dog is anything bigger than small/toy size they are not trained with handling.

We took our GiGi in for her first pet wash and Grooming! Jade was wonderful with our pet! She keep…read moreour pet relaxed and cut her nails, washed her and trimmed her curley coat as she is a golden doodle. I would highly recommend her and Pets Supplies plus for your dog grooming needs... GiGi can't wait to go back

I love this pet store. The employees are friendly and helpful. I especially love the bathing…read morefacilites. It is exactly as they say, the dog is clean and so is my bathroom at home!

Neglected cats They…read morehave a tiny, overcrowded room with tons of cats. The litter boxes were filthy and weren't even filled with enough clean litter to begin with. One cat that I was petting had several mats, with one particularly large one on its back (this can cause skin sores, bleeding, and infection). It's nice that they take them in, but you do actually have to take care of them if you do that. I politely mentioned to the woman at the desk that the cat was matted, and she said "Yeah, that happens," and stared back at me. I asked if she cuts them off. She said yes, when she has someone to help her. I asked if she needed help, and she said no, she would do it later. I then mentioned that the litter boxes were low, and she said, "Well, I have a routine that I keep up with." Clearly, it's neither a routine nor kept up with, since the room is like that every time I go in, even though this store is never busy. This is just the first time I've complained. She then snottily asked me if I had made the donation while I was in there ("since you want to complain so much" being the implication). I replied that I had. It's worth mentioning that no other customers were in the store, as usual, and there were two employees chatting at the desk while I was browsing and visiting the cats, so they definitely had time to check on the cats. Also, the litter boxes should have been filled more to begin with. I have volunteered at and visited various animal shelters and the animals are always in better conditions than this. The same woman was also very unhelpful years ago when I wanted to adopt a cat from there and I ended up getting my cats from a different rescue. The store is also disorganized, overpriced, and poorly lit. It's no wonder that not one, but two other pet stores have opened up in this very small town and attract far more customers. Please treat those cats right!

Shop for all my cat needs at Animal House. Two of my cats came from the Whisker Lounge, and…read moreanother from Kitties on the Prairie. Tara the owner always has everything I need, food, treats, litter and toys for my cats. Tara and Animal House are a great resource for our community and for the cats she rescues, socializes and gets ready for adoption.