we had to out down our orange tabby that was 20 yrs old, Davy Jones. the team at the Aurora vet…read moreclinic were absolutely great. Very patient and warm and loving. Davy was a fighter and did not want to go so they gave him more time for the medication to quiet him. Davy Jones left our world peaceful and now he is home and he has a new life in Heaven.

Caring and capable staff. I have been a client of these veternarians for many years, they have…read morehelped me navigate health concerns for my three cats and I am grateful.

Our dog was a patient at Pineview Animal Hospital for over 12 years. Recently, she experienced a…read moresudden and severe neurological decline and became completely unable to walk. Given her age and a probable brain stem tumor diagnosis, I contacted the hospital specifically requesting to speak directly with her veterinarian to discuss what was happening and to problem-solve next steps, including prognosis and quality-of-life considerations. I was unable to speak with a veterinarian. After multiple calls and detailed explanations to reception staff, the only guidance relayed to me was to take her to the emergency room, with no further discussion, reassessment, or quality-of-life conversation. When I asked why, I was told the practice was "a clinic, not a hospital," which was confusing given the hospital designation and our long-standing relationship. Because I could not have a direct conversation with the veterinarian, we sought a second opinion. Under the new veterinarian's care, our dog's diagnosis and medications were completely reassessed and contradicted, and she has shown significant improvement in a very short period of time. We were very close to making an irreversible end-of-life decision based on indirect communication and limited engagement. For a senior dog in acute crisis and a family seeking guidance, we expected more thoughtful involvement and direct communication. I hope the practice reflects on how situations like this are handled in the future.

Do not take your beloved pet here…read more Our family had a wonderful experience for 12 years with our first dog under the ownership of Dr. Laura Meffert and Dr. Julie James. Based on this wonderful past experience we brought our newest furry family member to Pineview. However our recent experiences have left us infuriated at the treatment of our dog and do NOT recommend brining your pets to them. Under the new management (a corporation called Mission Veterinary Partners), the practice no longer allows you to sit in during the appointment with your dog. Which has led to 2 major concerns as we have not been able to observe what is actually being done during the visit. First concern, after having another dentist look over our dogs teeth he was shocked at what he saw had been missed--he explained that it should have been caught at our dogs 6 month appointment. What was missed will lead to periodontal disease and therefore will require expensive work as our dog is now over a year old. Second concern is that not once, but 3 times our dog became incredibly ill after spending the night at the kennel. Each time we have followed up we have received vague and unhelpful answers as to what could have happened during their stay. Most recently andobject appeared in our dogs stool despite having given clear instructions that nothing should be left in their kennel. This led to a visit to the emergency room. A third minor annoyance was to learn that despite being told and paying for our dogs nails to be trimmed, they were in fact not as was pointed out by the trainer we went to shortly after the appointment at Pineview. After reaching out to management first and receiving no acknowledgment of wrongdoing we have decided to take our dog somewhere we can trust. And based on these experiences feel strongly to leave this review.

I grew up in Deforest and we took our dog to B&R. All I remember is that my mother hated how they…read moretreated her and our dog. 25 years later, I decided to give them a second chance with my newly adopted dog. It was very easy to make an appointment and send records. I showed up for my appointment 15 minutes early knowing that I needed to fill out paperwork. The receptionist was visibly and verbally upset that we were early. The clinic was dirty and smelled very strongly of urine. The exam room was no better. The appointment for my dog was to establish care. However, I was recommended to do all sorts of treatments and tests that made the appointment cost me almost $1000. The things I did turn down, I was guilt tripped and belittled for declining. There is a sign that says "Let the staff restrain your pet." However the "assistant" looked so scared of my dog that she just stood there. I restained my own dog for them. 1 week later, I needed a refill and was put on hold. They never took me off hold l, so I hung up after 15 minutes. They emailed me to pick up my dog's prescription later in the week. Fast forward to the dog's dental and mass removal. Dropped the dog off at 8am in the morning and heard nothing. I called at 2:30pm wondering how my dog was. They hadn't even gotten to it yet, claiming an emergency kept them busy. I asked to reschedule and they told me no. They said the dog will be done by 6pm. When I picked the dog up, it was groggy and bleeding from it's incision. I was told that was normal. The next day, the bleeding stopped, but the dog was very uncomfortable. Appetite was good, but the dog had diarrhea. Emailed the vet with an update. The vet called me back but was very dismissive and offered little help. Google helped me more. 1 week post surgery, the incision opened up and started bleeding again. Being during the day, I called B&R to get my dog in, since they will help emergencies as previously told. But no answer. After the emergency clinic visit somewhere else, I transferred my records. The dog is doing great and loves their new vet.

We have been taking our kitty to Dr. Hettich for a few years now and are very pleased with her…read morecare. Dr. Hettich has been attentive to our cat's needs and has worked with us to make sure we are giving our elderly diabetic cat the correct dosage of insulin and has given us knowledge and resources. We very much appreciate Dr. Hettich and all those at the B & R Veterinary Clinic!

Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

Dr. Laurie Peek had worked with several of my family member's aging animals and came highly…read morerecommended. We have taken our elderly dog, Marlo, to see her on several occasions now and have been very happy with the services provided and results.

From the owner: I am passionate about all animals! Ever since I was 2 years old I wanted to be a vet. I have been…read morein practice for over 25 years and have enjoyed general practice, shelter medicine and surgery, and now holistic care providing acupuncture, massage and rehabilitation, as well as spinal manipulative therapy. I see patients out of the Wag & Purrs Rehab center in Middleton, WI. I also do home visits for pets with mobility challenges. Clients can schedule appointments from my website, or text me directly (608) 561-1639. I have a special place in my heart for the senior pet because of the challenges of getting older. I look forward to meeting you and your beloved pet, and I am excited to get started with helping them live a longer, healthier, happier life!

This Vet clinic is very passionate about your pets. They are a nonprofit who gives excellent care…read moreto your pets. They even have gone above and beyond doing tests on your pet to check something out without charging. Unfortunately we have had to put down three different dogs. They give a donation in your pets name to medical Research. Staff is friendly and caring.

They have taken great care of my dog for the past 3 years. Prices are reasonable, and I appreciate…read morethat I can always get my dog in within a few days. Staff is all very friendly and are happy to see my dog when we walk in the door.

I have a sweet but furry flat coated retriever who requires some extra brushing and trimming when…read morethe seasons change. We were referred to Canine Corner from some super happy pet owners that go to the Sun Prairie location. I'm thrilled I called as we caught them when they first opened and I was able to bring my boy in that same week. The staff were super friendly on the phone, but I was even happier in person. When you walk in Canine Corner there is a short picket fence as your gate so your pet cannot go running into another pet or staff member with a razor or scissors. Paperwork is painless, they verify immunizations for safety and greet your pet as if he was theirs. My boy has terrible separation anxiety and barks if left alone. The staff accommodated him so he felt comfortable and no longer barked or scared the other dogs. I've been to other groomers that ignore the dogs that aren't being tended to. Definitely not the case here. The dogs being trimmed when I picked up were being talked to and cared for. I appreciate seeing employees that actually like what they do and they did a great job at an affordable rate.

Since I've moved to Madison 2 years ago, this is the best place I've got my dog groomed. Super…read morefriendly and the price was right:)

I have a raw-fed kitty and a rabbit and Healthy Pet has a rabbit-savvy vet and support - or at…read moreleast are tolerant of - raw food diets. This is a hard combination to find. They were very supportive and helpful when my previous kitty was dying from kidney disease, helped walk me through how to administer sub-Q fluids, easiest ways to get him to eat, etc. etc. I'm giving them 4 stars because while I *love* the service my furbabies have gotten here, I have gotten less than great service. I've learned to never trust how they charge to Care Credit because of the 4 times I've used it, they treated it like a regular charge rather than deferred interest 3 of those times. I scheduled an appointment for Black Friday 3 months prior. They decided to close their office that day. Did I get any notification of it? They have my phone #, my email, and had me download an app for faster communication. They did not notify me at all. When I called, they were completely unapologetic and told me to speak to a manager. I'd love to figure out a way to have my pets go here, but not have to deal with the hassle.

Management is rude; the care for the animals is there but the overall experience is not worth it.read more

Took my cat there for care, was told to call with any questions about medications. I called once…read morefor clarification, was told by front line staff to "read the box". I asked for a call back from the Dr. got none. Was going to start palladia (a chemo drug) for my cat and was confused about when labs needed to be done, etc. called and again front line staff was rude, unhelpful. I made an appointment to follow up after a week of medication and hung up. Hours later I received a text saying I needed to have labs done before I started a medication for my cat , which I had already given him, and wouldn't have if front line staff had been more engaged, ie looked up his chart I called for clarification. When I asked if I was speaking to the person who answered earlier she said yes and hung up on me. I called back a bit later and was transferred to a vet who told me she would care for my pet but couldn't have me "curse at the staff." That never happened. At all. I then told her I didn't trust the establishment to care for my cat as I couldn't trust information would get where it needed to be properly since front line had lied and they were going to co-sign I was immediately kicked out of the app which was weird to me since I couldn't get my pets information I asked to have the records sent to a different vet. When I arrived they said they hadn't gotten them. This was days later Today I requested them sent to me. I now see why I was kicked out the app. They had a whole made up story in the chart about the phone call where I supposedly cursed at the front line staff. Never happened. But now it's in my pets chart that is transferred to all future vets. Absolutely unbelievable. It's almost laughable, except these people are putting false information into charts to cover their poor behavior. Their subpar service. What are they saying they have done to our pets that isn't true? What else have they written to cover for other poor service?

The staff are honest, efficient and very caring. They kept me informed of my pets condition.read more