Drive thru testing event in Wilmington, NC was fast and convenient. Thank you all for coming to…read morethe community.

From the owner: Allexa "meaning " defender or helper of mankind; helper, guardian of people." The meaning is a…read moresignificant part of our mission statement. Our mission is to provide exclusive, optimum and superior services for our VIPs (Very Important Partner/Patient/Person). To be recognized as a trustworthy leader in providing exceptional pre-employment verification, laboratory including drug testing; to exceed the expectations of those who rely on us for quality healthcare and wellness options; and to approac

The staff at this location has always been freindly and helpful to me and I appreciate their help…read more I have been coming here for a few years now and I found a really great technician, who is caring and is helpful to me as I have hard veins to find and she has always done a great job taking my blood. I truly love her and pray that I will have her for a long time.

Billing is a disaster! EVERY single time, I have to spend hours trying to resolve a billing error…read morefor $8.61. Last time I paid the bill and then got a past due notice. I paid it a 2nd time, they returned the money to my bank account and then sent me a past due notice. I finally got an email showing a zero balance and now I received another past due notice. I can't imagine how older adults handle this with frequent bills. Hours are spent on the phone! I absolutely hate dealing with this company!

Had an scheduled appointment and still waited in the waiting room for an hour. Did pass the blood…read morepressure portion of the test cause I was upset for waiting and now I have to do the physical in a year. I would go up the road and pay the extra 10 bucks like I am going to do next year.

From the owner: Carolina Testing is a full service employee screening and occupational health facility providing…read moredrug and alcohol testing services, DOT drug & alcohol testing, background checks, DOT Physicals, employment physicals and more. Additional services include DNA Paternity Testing.

Do not use Quest. I had a test that was denied by my insurance. Quest is charging me $200 for the…read moretest. If insurance had covered it they would have been paid $25. They are unwilling to come down to a reasonable charge for this. I have had this situation with other labs and they are willing to negotiate to a reasonable self pay rate. I will never use Quest again and will request my physician consider switching to a different lab as well. What a horrible experience. Their upper management team should be ashamed of themselves.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

Dear Customer Service,…read more I am writing to express my disappointment with the care and treatment I received in the CMC Emergency Department on Sunday, August 2, 2026, at approximately 8:30 a.m. Before I begin, I want to make it clear that I have always had outstanding experiences with CMC. About three and a half years ago, when I moved to this area, I decided that CMC would be my healthcare provider because every doctor, nurse, and staff member I had encountered was kind, compassionate, and made me feel welcome. Unfortunately, my experience in the Emergency Department was completely different. When I arrived, the gentleman working at the registration desk did not acknowledge or greet me. I had to approach him and ask if this was where I needed to register. Instead of welcoming me or asking how he could help, the first thing he told me was that there were a lot of people waiting, there were no beds available, and that I would have a long wait. He repeated this several times throughout our interaction. At the time, there were only about five people in the waiting room. Whether there were five people or fifty people should not matter to someone seeking emergency medical care. Patients come to the Emergency Department because they are worried about their health, and hearing repeatedly how long the wait will be only adds to their anxiety. While checking me in, I explained that I was experiencing chest pain that was radiating down my left arm. His response was, "I don't care about your arm. Tell me more about the chest pain." I understand that he may have been trying to focus on the most urgent symptom, but the way he said it was dismissive and lacked compassion. There are much more professional and caring ways to communicate with a patient who is frightened and not feeling well. The night before, I had spoken with the on-call physician, who advised me to go to the Emergency Department because of my symptoms. Since it was late at night, I told the doctor I would come first thing in the morning unless my condition became worse, in which case I would call an ambulance. I tried several times to explain this, along with my other medical concerns, but I was never given the opportunity. In addition to my chest pain, my legs and feet had become extremely swollen. My physician, Dr. Boykin, had prescribed medication to help reduce the fluid buildup because there was concern that my kidneys might not be functioning properly. The medication was not helping, and that was another important reason I came to the Emergency Department. Unfortunately, I felt as though no one wanted to hear about those concerns. After my EKG was completed and I was told I was not having a heart attack, I became so discouraged by the way I had been treated that I decided to leave without receiving further evaluation. Looking back, I realize that was probably not the best decision, but I simply no longer felt comfortable staying. No patient should ever feel driven to leave an emergency department because they feel dismissed or unwelcome. I also heard a nurse yelling loudly in the background while I was checking in. I do not know what the situation was, but from a patient's perspective, it came across as chaotic and unprofessional. I understand that emergency departments can be extremely busy and stressful. I also understand that staff members deal with difficult situations every day. However, those circumstances should never prevent patients from being treated with dignity, compassion, and respect. I do not know the name of the employee who checked me in. He was a gentleman with gray hair working the registration desk that Sunday morning around 8:30 a.m. I ask that you identify him and address this matter appropriately. Whether that involves coaching, additional customer service training, or another corrective action is your decision. I simply do not want another patient to have the same experience I had. Again, I want to emphasize that this complaint is not about CMC as a whole. My experiences with your physicians, nurses, and office staff have consistently been excellent, which is exactly why this incident was so shocking and disappointing. I would appreciate hearing from someone regarding this matter and learning what steps will be taken to address my concerns. Thank you for taking the time to read my letter and for considering my feedback. Sincerely, Rob H 11-01--64

FRAUDULENT BILLING PRACTICES! Update on this review: CMC hospital is still billing me to this day…read more In fact, now their anesthesiologists has joined the party, and is also billing. PLEASE STOP BILLING ME. GET IT TOGETHER CMC AND FIX YOUR BILLING SYSTEM ONCE AND FOR ALL. I have a balance of 87.10 on my account and now the new anesth. bill. Once again, I have two insurance policies. If any balance remains after the first policy pays, the second policy pays the rest. This is the first time in over 20 years that I have EVER had this problem - only with CMC. Please have a heart, please fix this. My mom is worn out from trying to help me with this. 15 calls now. The supervisor in billing promised to take care of this, yet the stress continues. I would have given this hospital five stars, but because of there billing department they deserve a 1 star rating. I had nasal surgery October of last year and I am not supposed to be billed at all because I am on dual insurance coverage. What one does not pay, the other does. Dr. Darin Sutton was a great doctor but the billing at CMC is awful. My mother has called in 10 times now. Today we spoke with Destin, before that it was Rose, Tammy, Brittany, and a bunch of other staff in billing. We were told many times to call our insurance, although my insurance said that the hospital/office should not be billing or bothering me at all. My mom has spent lots of time trying to get this fixed, but I still show a balance. The last lady my mom spoke with actually said that the bill would go to collections if we don't pay. I have never been billed for a dime from any doctor or health office. My insurance pays for all of my medical needs. This is stressful and neither of us would use CMC again. Another 45 minute call begging for CMC to file the claim, and stop billing us.

I should've gone to Beaufort Memorial -- this place is ridiculous. I waited in the waiting area for…read morehours, and then once placed in a room, I waited a lengthy period of time without seeing a nurse or doctor. It took forever for anyone to even come into the room to ask my name, my concern, or any basic questions. What is the standard of care at Novant Health? This experience was extremely disappointing and not what I expect from a healthcare provider. The older lady at the registration desk were short tempered, unhelpful, and rude. I literally walked out after almost 4 hours of not being seen by a nurse or physician with the exception of going through the initial triage. She was also rude.

I have been there many many times but THIS time absolutely sucked!!!! I am fully insured but had a…read more$50 copay. Funds are running low this week! I have my social security check pending but it has not gone through yet. I could have called in a payment tomorrow. But NO! They wanted payment TODAY or I will be forced to leave! Isn't that illegal? How is that right? I am a long time patient of theirs but this will definitely be my LAST visit!!! Highly disappointed with how this was handled!!

If you haven't tried this place yet, make the call to get an appointment. You will walk out a…read morehappier you. :) I was so happy I decided to call for a last minute appointment while my daughter was visiting Coastal Carolina University. My experience exceeded my expectations starting with the phone call, to the great deep tissue massage, accommodating my changes by staying late and to the friendly, knowledgeable and helpful front desk "mom". Wish I had visited on my first day in the area as I would have definitely made a second appointment. I can't wait to visit the area again so I can try more of your services!

I am new to the area and I hadn't had a massage in quite some time. I have chronic neck and upper…read morebody tightness and desperately needed a massage. I had called the office rather than booking online as I have specific body issues that needed addressing. I was referred to Helen, a massage therapist with 20 years of experience. I have to say, it was one of the best massages I have received in a long time and I have been getting regular massages for over 30 years. I can't recommend her enough! She has wonderful energy, amazing hands and a firm touch, along with clear knowledge of the body to help anyone manage chronic body issues. I will definitely be back, I would not conceive of going to anyone else! Thank you so much Helen!