Great service. Very fast with reasonable prices on all glasses. The lady helping us was veryread more

I had the worst experience from the start the receptionist rounded lady with dyed hair and a nose…read morering was bad at her job (don't remember her name) I'm not a problem with people but I tried ordering colored contacts and she responded in a rude tone other than her the staff was polite but she needs to go if she cannot deal with people.

Great service and respectful people helped in everywayread more

Great frames. Quality product for a smalll price. Will do al my glasses shopping here.read more

I give them a Star rating of 1 because I had my eyes checked for contacts and it could not be…read moretranscribed to the contacts that I needed. When I go somewhere else they were able to provide me the service I needed.? So I got a useless prescription that I paid for!

I came in to get my glasses adjusted again sinve they didn't fix it right the first time and while…read moreshe was working on my frames, she cracked the arm. Her reaction was like this happens all the time and she got up to look for glue. I told her I was upset about that and she immediately said she's not held liable if she broke my frames. She went to look for another frame and said I would have to pay for it. She didn't do it correctly in the first place. She was supposed to fix the left side and she didn't run it through the machine that heats up the frames to make them pliable. I'm not happy. We called customer care and reported the store. The lady on the phone said she's not aware of any policy where if they break your frames, you have to pay. I should have stayed with Texas State Optical.

Shopping for new frames is exhausting, the sales lady assisted me. She reassured me about them,…read morecalling them blue, and they were blue until put onto the face, then they were black. I was exhausted and didnt notice they were also shaped almost like cat-eye look. I mentioned the fit across the nose, but was assured it was fine. Ready to leave, I bought into the frames. She did a wonderful job assisting with the lens. I had some questions about the glasses when I picked them up, they felt like they just were not fitting correctly. They felt crooked. I wasn't sure about the frames either, they definitely looked black, not blue when I put them on.She suggested" take them home and try it for a week or two, bring them back if you can't adjust to them. a week later I brought them in, and showed the sales lady how the frames were crooked, they rocked on the table, and that I had kept pushing down on one side all week to straighten them on my face. Then the MANAGER came over and sat down and drilled me with questions, one after the other, even talking down to me saying, well didn't you pick them out? So you dont like the color? Is it the style, or the fit, which is it? She asked each question more than once. I finally asked her why she was drilling me with questions. I dont like anything about them, the color, the fit or the style. She said dont holler at me, I didn't think that I was, but I was getting really upset when she kept asking me one question after the other rudely as if she was drilling me to make me keep them. She said well if it is the fit we can fix it and just exchange the lens, I said no it is also the color and style. She wasnt listening because she kept asking me did you pick them out? Finally, I told her, I dont want them, I dont like them, and got up and went and looked at the frames, I was so upset by then and wanted to leave, so I found a pair as fast as I could, paid the price difference and apologized to her if she thought I was hollering at her,(because I didn't think that I was,, I probably was just getting louder under the stress of being drilled on something I thought was a company policy) she then told me that if I didn't like this new pair that I would have to pay full price to exchange them like this is something that I was going to do over,, or wanted to happen! I needed the new glasses badly. I will probably not go back there. The experience was horrible.

So fast and friendly. And helpful. Will definitely be bringing my kids back to have their glasses…read morefitted here

I went to TSO on Dowlan Road in Beaumont, Texas. I was…read moregreeted with a fantastic smile, by Cole, and was immediately helped and has in the process of leaving for the day. He stayed and was most helpful. T SO has my heart. Thank you , John Alden Wright

This is my go-to for affordable glasses. Even though I no longer live in the area I make it point…read moreto stop into Twenty Five Dollar Optical about once a year when visiting. I usually only wear contacts but want the option to sport a cute pair of glasses. The selection is good. The people working are nice. Glasses are usually ready in the same day. Highly recommend for affordable glasses!

I recommend this business because they make the glasses I need and when their ready the people…read moreworking their will let me know when my glasses are ready and I just come pick them up when

So the staff was nice. The young Dr I saw came into the room and was very nice but didn't listen to…read morewhat I was telling him. I have had problems with my eyes for over 2 years due to an autoimmune disease. He just dismissed it and said that it's allergies and told me to get some drop over the counter that cost $25.99. I am now in the process of trying to go see a specialist in Houston because the Dr here don't seem to really want to listen to what I have to tell them. I have had so many test done on my eyes and asked him to get them from my other Dr in Las Vegas and he straightened out said no I don't need them it's just allergies. I left there broken hearted and with still infected eyes and when I told him I was out of the drops that normally help he just brushed it off. So my primary care Dr. Does listen and he sent a script in so I could get them. Maybe don't be so cocky and listen to your patients. Just take the time to act like you care.

Very professional and personal. The staff is efficient and knowledgeable. Dr. Talbot is awesome! I…read morehighly recommend this group!

Great place nice young ladies work in front; in office; with picking out glasses for fit …read more Sad to say the only person there that pointed out I have a slight Slur he said. Now he's not my regular Doctor; that was booked up that day . Dr X stood there at computer and pointed out which medication could do this . I was good; I could of told him it's a Southern Slur get straight. Oh ; by the way your pants are too tight. And my next appointment I made sure from desk made it with Dr Tran.

Excellent Staff, Questionable Toilet Paper, and a One-Hour Wait…read more The front desk associate was very pleasant, and the tech/assistant was also kind and professional. I arrived at 10:30 for a 10:40 appointment but was not brought into the exam room until 11:40. After that, I continued waiting to see Dr. Cass. I also want to note that the restroom toilet paper is extremely thin and breaks at each ply, which was inconvenient. Overall, the staff interactions were positive, but the extended wait time was frustrating and could use improvement.