I had an eye exam that didn't have everything covered that I thought I set the eye exam for. After…read moremy appointment Dr. Prather, who I didn't have my eye exam with, contacted me and asked about the appointment. He asked what would I have liked to have improved, and if there was anything that I needed ASAP. I thought the customer service was exceptional! He went out of his way to show they believe in doing all they can for their customers.

Dr. Prather and his team are very polite, professional and accommodating. I wear contacts, and…read morealways need a contact exam. He allowed me to try various brands of contacts before choosing the ones I preferred, and gave me an ample supply before the ones I chose came in, since they were backordered. There was an error on behalf of the manufacturer, not his office, and they made it right on my behalf. He is very knowledgeable. I'm not saying other optometrists are not knowledgeable, he just has a way of "teaching" and without assuming you understand everything. He speaks in layman's terms, and always makes you feel encouraged to ask questions. His staff is second-to-none, very thorough, polite and professional. Highly recommend!!

Doctors are great. Billing department is a nightmare, if you can get them to return your call. Be…read moreprepared to have your money stolen from you.

Amazing and helpful staff. Got me glasses very quickly. Everyone in that office is kindread more

Everything about Carmel Eyecare, the best. Truly. Ease of scheduling, parking right in front -…read morewell, these are little things. Dr. Matthew Clark and staff are so kind, caring and professional. The technology used to medically evaluate my eyes, amazing! A massive array of lovely frames to choose from too. You are in good hands with Carmel Eyecare.

It was phenomenal I have never seen better in all my life thanks to this amazing optometristread more

Excellent experience with Dr. Turner. I needed a new optometrist on this side of town and decided…read moreto go in for an exam. Dr. Turner was thorough and explained everything to me in detail about what he was doing. He also gave me some tips and prescribed a great brand of contacts to combat the dryness in my eyes (that I didn't realize was there). Great selection of frames available to choose from and very helpful staff who help sort through insurance with you for the best pricing. Highly recommend.

Highly recommend this unassuming but wonderful eye care facility. I was able to get a same day…read moreappointment for a thorough eye exams. I especially like the helpful stylist who guides you towards the perfect pair of glasses. Highly recommend.

I have been going here for years. The staff is made up of people who make me feel like part of the…read morefamily. While getting excellent eye care and answers, they don't mind lots of talking or even if something said does not come out just right, they are good with people just being people. This creates an environment that is hard to find these days, leaving you feeling amazing afterward and inspired to keep it going in your next environment. I don't know how their prices compare but I do know using my glasses and contacts reminds me of really great people that I am grateful to interact with. Also Dr. Avila, who advises me, has always given great advice and has been one of the best doctors I have ever worked with.

Excellent staff, beautiful location, and good prices! Top notch technology as well... Five starsread more

Personalized and professional care! Treated as person, not a checkbook. Spent a lot of time…read morediscussing my health and vision problems. Employees are well-trained to answer questions, help with any questions. So glad my son recommended them to me! Best experience in eyecare in over 20 years of wearing glasses.

Outstanding customer service!!! Professionalism, care and concern. All assistant's /employees is a…read moretrue value asset for the company Indeed. Dr.Chauhan did a great job. Very professional. Highly recommended!!!

I waited for 6 weeks to get my glasses, they never contact me at all, I came 3 times and this last…read moretime I ask them to refund me my $758.95 The first time after a month I called the store and they told me that my glasses were lost in the mail, then the glasses were back ordered, now, six weeks later, the glasses are defective and they have to order them again. For that kind of money I can have glasses somewhere else. I won't recommend eyeglass world in Noblesville to anyone.

Deplorable Customer Service…read more I've been a customer at Eyeglass World, Noblesville Indiana, for several years and have been satisfied until today. I had my annual eye exam last week and ordered two sets of glasses - one with progressive lenses and another single vision to use while working at my computer. The OD's prescription was wrong for my intended use as computer glasses; they were too strong. I had to make another appointment to be re-examined; no problems there, in fact the OD was very gracious. The problem came with the General Manager, Joanna. I offered to keep the glasses that were too strong, since they were suitable for me as reading glasses, IF they would offer some discount as compensation for inconvenience for my time wasted coming back in for a re-exam and having the correct lenses put into an old set of frames that I brought into the store. There was not a lot of money involved to cut another pair of single vision lenses, but Joanna would have nothing to do with any discount or compensation, even though I was upset and had to waste my time to go back there again for their mistake. So, for a few dollars, an apathetic Manager and Eyeglass World lost a long time customer and gained a lot of bad publicity.

Dr Imler and her staff are wonderful! The office is modern and they offer many advanced options to…read moreensure your eyes are healthy and find the best products to keep them that way. I wasn't shopping for new eye wear that day but they do offer a large selection and I did overhear the assistant looking for other color options in their online inventory if they didn't have them in the physical store.

This place is amazing! From the front staff to the doctor everyone really cares and takes the time…read moreto answer any questions you may have. Get you back quick and work efficiently. I would highly recommend this place.

I love Dr. Busby, I used to be a -6.5 prescription, but I got lasik. Dr. Busby was diligent with my…read morecheck ups post op, and was always great with my contacts/glasses scripts prior. She would even remember that I liked coffee and mentioned it to the receptionist to make sure she made me a cup. What doc does that? One that cares for her patients. I go about 1x a year nowadays for a check in, and have continued to get great care from all the Drs Busby, Feipel & Ray. Also they offer a free eye checkup for babies. Dr. Ray was great with my kiddo and had a fun little light up toy so she wasn't frightened during the exam. They are a great asset to the community.

I don't wish to rain on the parade, but please use caution when engaging with this highly-rated…read morecompany. Unlike several Eye Care offices in the area, which offer a customer-oriented, "no questions asked" 30-day return, beware of one line at the bottom of the sales receipt. The statement is: "All sales final on custom products." There is no definition on the receipt on what constitutes a custom product. Would not every pair of glasses with a doctor-approved prescription be a custom product, tailored to the needs of that client?