I waited 3 weeks for an appointment only to be told when I arrived that my insurance was not accepted, despite the website claiming 'all insurances welcome'. I was told I could still keep the appointment if I paid like $150 out of pocket. I guess we don't agree on what words mean. 0/5, 3 weeks wasted, trashy business practice read more

I have used MyEyeDr for several years. My last visit in Jan. 2025 in the Ricmond, VA. Office. The dr was excellent. She looked at glasses I currently wore and confirmed that I wanted bifocals again. When I went to pick frames the one I chose the employee stated with my new RX it woukd make lenses very thick and heavy so i chose another pair. When i recieved my glasses they were had only rx for nearsightedness with no bifocal. I inquired and was told thats what i requested. I spoke to office personal on 2 occasions with no help. The RX clearly states Multi-focal. Why woukd i change up my choice knowing i needed bifocals. I am now stuck with a pair of glasses that are worthless to me. Insurance paid $413.00 for them to sit in drawer usless. I believe when the employee assisted me getting a more suitable pair she got sidetracked. I will never return to MyEyeDr as i feel that should have redone them as RX stated multi-focal and was confirmed with Dr. Very disappointed waste time, money and gas getting glasses i cannot use. I would have continued to be a customer but because of this i will seek my eye care elsewhere. read more

I would not recommend going on a weekend. You will find that it is an inconvenience for you since it requires 2 separate appointments before they can approve your prescription. Since the doctor is not on site, you'll first need to set an appointment for the eye exam and then set another appointment for another day to confirm that the sample contacts fit. In my opinion, the eye exam and verification of fitment should had in the same visit. Also none of this was disclosed to me when scheduling the eye exam. read more

Very helpful and attentive staff. Great selection and pricing. Ease in scheduling. Definitely recommend.

I have been going to My Eye Dr for a handful of years now, they are always so helpful and I always have such a positive experience. My contacts seem to be a faulty batch, & they took care of me right away. I have recommended them several times & will continue to. read more