I've had two bad experiences here now, and this will definitely be my last visit…read more The receptionist at the front showed little to no customer service skills. During my most recent appointment, I arrived on time for my 10:30am slot and ended up waiting over 30 minutes. While I was still waiting, other patients were being called ahead of me, which was frustrating and confusing. When I finally went up to the front desk to reschedule, the receptionist asked for my name again and still seemed unable to locate me in the system, even though she had already checked me in earlier. There was no acknowledgment or apology for the long wait. Instead, I was offered a new appointment over a month later, at the end of May. This isn't the first issue I've had either, on a previous occasion, I was told I'd receive a call to schedule an appointment, but after waiting a full month with no follow-up, I had to reach out myself. Overall, this place has been extremely disorganized and unprofessional in my experience. I would not recommend it.

After utilizing this dentist for over ten years my mouth was neglected. Dentist left the chronic…read moreimpression that he did not need or want my business.

If I could leave 0 starts I would. I have called multuple times to get my child scheduled for a new…read morepatient appointment and every SINGLE time I call, they answer, rush through telling me to hold where, by the time I realize, music starts playing. They leave you on hold for a very long time and when you get through, they are very unprofessional and NOT helpful at all. Ive spoken with at least 2 different people and it's always the same. I refuse to go to a place who cant even handle a phone call - who knows how they treat you in person.

Disgusting overall. Staff members at the call center are TERRIBLE. Do not go here. They do not…read morecheck after keeping you on hold for minutes at a time. They blamed their short staffing and try to turn the anger of their crappy customer service on other people. They should NOT be having particular staff work at these centers. They broke hipaa laws and repeated my insurance and recorded me without my knowledge.

I started going to Grand Dental as a kid.... then missed a good chunk of dental care post college…read more I returned BACK to Grand Dental and wasn't disappointed. All the hygienists are super friendly (Hi Francesca! You're awesome!) and Dr. Joe is personable, understanding and makes going to the dentist stress free. I do live on a budget and Grand Dental has always given me and my husband great payment options or alternatives (thank you front office team... for answering my millions of questions). When both my husband and I needed a crown, we were able to break it into payments which was helpful. We ended up with picture perfect smiles. I highly recommend them, so much so that Even though I no longer live close by, I still drive out from the northwest burbs. 5 stars

They r friendly. They really bother you for reviews if they feel it will be favorable…read more They don't listen to you. Went to get a tooth fixed. After 2nd visit. It was stated a treatment plan would be set up. So next visit would cost over 1200.00. Wasn't even for the tooth I went in for.

I called and left a voicemail to set up an appointment as a new patient for my daughter and I. The…read morereceptionist Joyce had a stern tone which is fine I didn't think much of it. She asked me if I called last week I stated no and she said my name sounded very familiar. (Which I have no idea why because I've never contacted this dentist.) She kept asking me to repeat myself and asked me when the last time I had been to a dentist. I advised her it was within the last year but since I am a new patient I would prefer for one dentist to just have everything done initially. She questioned me hmm and there were no X-rays done? Everything about her tone was just off. I had to tell her I would call back if I considered doing business with them as she was coming off extremely rude. She laughed and I just hung up. I'm not sure why she treated me like this or if she confused me with someone else but it left a REALLY bad taste in my mouth. Will not be going here.

By far the best dentist I've ever been to. Karen always…read morecares for her patients . , always has time to discuss any procedures that need to be done. All of the staff is A1!

This practice was not for me or my son. It's open and patients are right next to one another in an…read moreopen room. I told him my son has sensory processing issues and he told me that's just something to push through and he'd get over. Hum....don't think so! Insensitive and condescending is how the doctor came across. As for the office staff. Rude.

This dentist is horrible with kids. We walked out after how rude and mean he was. What a complete…read morePOS I would love to see him on the street. Then he over billed us. If you go here you deserve everything that happens to you. You've been warned

Dr. Imburgia is one of the best in the area. Every trip that I've had to the dentist has been pain…read morefree and with excellent results. I have been going to him for most of my life, and I honestly cannot complain about a single trip I've had there. His service is excellent - Dr. Imburgia is very thorough with his cleanings and checkups. Oh, and did I mention he does magic tricks for the kids? You can't beat that!

I have been a patient of Dr. Imburgia for over 30 years and have known him since our high school…read moredays at St. Pat's on the Northwest side. He has done an excellent job of caring for my teeth all thru the years and I attribute my good dental health to him and his frequent reminders to brush, floss and get regular check ups. He also cares for my wife and 2 kids. He and his staff are the very best.

I have found the best dentist!! I had "all on 4" implants done, but unfortunately my denture kept…read morebreaking. I know my previous dentist was using inferior material for the denture, but he kept blaming me for the breaks! A friend refered me to Dr. Jaconetti's office. Unfortunately, he does snap-on dentures and my implants were not at the proper angle for that type of denture. But that didn't stop Dr. Jaconetti! He came up with a way to make it work and I love my teeth! The man is a miracle worker! Not only is he a great dentist, but he has the patience of a saint. My case was extremely complicated, but he never lost his cool. His assistant (I'm sorry - forgot her name) was great too. It was a pleasure being in his office.

On Friday Sept. 14th, I went for my teeth cleaning for the first time with Stephanie, the hygienist…read moreat Dr. Jaconetti's office. She was very nice, gentle with her cleaning. She was knowlegeable and made me feel very comfortable as her patient. My teeth look great. Just another reason why I like going to Dr. Jaconetti's.

I avoided going to the dentist for years, so finding Cumberland Dental was truly a game changer for…read moreme. From my very first visit, the entire team made me feel so comfortable and completely put my nerves at ease. The staff is absolutely amazing--everyone at the front desk and the assistants are so warm, welcoming, and genuinely kind. They go out of their way to make sure you feel cared for and never judged. Dr. Whipple is incredible. He's extremely knowledgeable, gentle, and takes the time to explain everything in a way that makes you feel confident and informed. You can tell he truly cares about his patients and wants the best outcomes for everyone he treats. I've actually since moved farther away, but I still travel back for my appointments because the care here is just that good. The whole experience at Cumberland Dental is professional, supportive, and so positive. I'm so grateful I found them and truly can't recommend this office and Dr. Whipple enough!

Here is my honest review. It's a little lengthy but worth it, I promise. I'm not usually the one to…read morewrite reviews but this has to be said. I had an absolutely outstanding experience with Dr. Whipple and his entire team. From the moment I walked in, I felt like I was in great hands. Dr. Whipple is not only incredibly skilled, but he also takes the time to communicate everything clearly and make sure you're comfortable with the treatment plan. His efficiency and attention to detail are truly impressive. I was especially amazed by the same-day crown service--it saved me multiple appointments and the result was perfect. I've also had a root canal done here, and the process was far smoother and more comfortable than I ever expected. It's clear that Dr. Whipple really cares about both the quality of his work and the experience his patients have. The entire staff contributes to making the office such a positive place. Nallely, the dental assistant, is wonderful. She is extremely polite, attentive, and does an amazing job of making you feel comfortable and relaxed during your appointment. Her friendly attitude really helps ease any nerves. Marlene is also fantastic--she is incredibly knowledgeable when it comes to insurance and payment options. She took the time to explain everything clearly and helped me understand my coverage so there were no surprises. The office also offers great payment options, which makes getting the care you need much less stressful. Overall, this office is the perfect combination of professionalism, efficiency, and genuine care for patients. If you're looking for a dentist who provides excellent work, advanced services like same-day crowns, and a team that truly supports you every step of the way, I highly recommend Dr. Whipple and his staff.

Great customer service. Health plans available for clients without insurance that'll help you save…read morecash, efficient cleanings by the Dr. and techs, prizes for the kiddos after each visit, and neat & tidy facility. Overrall superb experience.

The 2 ladies at the front desk are not friendly at all towards BLACK PEOPLE. They greet hispanic…read morepeople very friendly. That makes me think they are RACIST. No one to complain to them about, and no one is holding them accountable for their actions. This Company has also lied about different situations. Dentist is nice, but not all that qualified. I had one dentist go get floss out of her purse to use on me. They are not all that clean. DO NOT GO HERE!!!!!!!!