Great customer service! The staff was very helpful and efficient in preparing my medication.

If you are getting your prescriptions filled at Walgreens, you should stop and start coming here. The pharmacists and staff are fantastic, and everything gets filled faster and they will expedite if needed. They are also super helpful with suggestions for things you may want to consider when receiving medications from your doctor (I.e probiotics) Also, I've found even items I'd pick up when in Walgreens such as toothpaste or laundry detergent are significantly cheaper! As much of a mess the Walgreens is on Myrtle, I have no idea why anyone would not instead stop here for anything you may want from there. read more

Excellent pharmacy. The staff are diligent and professional and they get to know their customers. They have called my insurance and battled it out on my behalf. What more can I say? They are great! They have filled prescriptions for items that are out of stock everywhere else. I have no idea how they do it. They are closed on Saturdays so keep that in mind. I am totally happy to plan around this schedule. read more

A true old school establishment. Amazing service and so kind. They always have time for my questions. So glad to have them in the hood.

They are very kind and attentive. The pharmacy staff answers questions patiently. My family and I moved our prescriptions to this pharmacy after Walgreens made a terrible error in filling a prescription, which landed one of us in the ER. Don't go to Walgreens. read more

Friendly and always helpful, the staff at Myrtle Pharmacy provides personalized service that it hard to find at chain pharmacies. We have found them to be reliable and accurate and willing to go the extra mile to help sort out issues with prescribers and insurance companies. Highly recommended! read more

The most professionally minded family is so attentive and helpful. A jewel in our neighborhood.

This business was so helpful in getting my families medications for a long time, and I recommended it to others. However, when I was recently trying to resolve a stressful situation in getting prescriptions filled and they were quite rude and confrontational. I was really bummed because they'd been reliable for so long. Not only did they not come through for us, they had a strangely aggressive and defensive attitude while doing so. I get it if the meds aren't available; but I don't understand why you are angry and rude to me? It's hard enough being the parent of kids with special needs; this place just made it even harder and less pleasant. read more

It's nice having a trustworthy, friendly local pharmacy. They are helpful in working with insurance etc. The transparent barriers inside to prevent transmission make it feel safe but not oppressive. Right now (in these pandemic times) it seems like they close at 5pm weekdays, so call ahead. They're easy to get through on the phone. read more

The new female pharmacist is extremely mean and terrifying. I have been coming to the Myrtle Ave location as a client for a while now. Due to the incredible individuals that have helped and advised me at your location. Yesterday (12/8/22), I received a call from a female pharmacist regarding my prescription (a medication that is on nation wide back order). She was extremely condescending and had told me to never go back to your location. I had inquired about other potential dosages on hand and or if she could do a partial refill (as your other pharmacist have so kindly done in the past). Not only did was she extremely annoyed at my question, she blatantly said towards the end of our phone call "you know what, I'm saving the last 30 units for my client instead. So we don't have any." This is after she had said it is available and I tried to reason with her. I had noted that I understand this is a difficult time and I am trying my best to locate availability in medication as well as asking her to try to be empathetic. And in response, she said the above in retaliation- and as a show of power by "not giving me my medication" I wanted to notate that this nation wide shortage has caused long term prescribers (since pre-teen days) like myself a lot of mental stress on just acquiring it alone. Had that phone call been recorded, legal action would have been taken as her version of medical legality were in many ways, direct lies and retaliation based on her temperament. As a location that provides care and relief, it is unbelievable that a pharmacist would tell a patient to "never come back". I hope that this email is not taken lightly as an individual like that will result in future complaints. I hope to one day come back to your pharmacy but in the mean time, I will be flagging this to my peers who have gone to your location. read more

I went to 5 different places to get a letter notarized. I went to Myrtle Pharmacy and got it done less then 5 minutes!! Thank you so much !

Best pharmacy in NYC. I have been a customer for several years, and I continue to use Myrtle Pharmacy even since I moved out of the neighborhood. David, Simona and their team operate with a personal touch and individual concern that I have not found anywhere else. They are exceptionally professional and considerate, and exceed expectations in communicating with myself, doctors, and insurance. Their hours and availability are always consistent, and they provide a refreshingly pleasant customer experience. read more

I've never been more proud to support a local business like I am with Myrtle Pharmacy. Not only are the staff incredible including the very helpful pharmacist David, but they go out of their way to make sure all of your needs are met. I was looking for a specific medication which I wasn't able to find at many Pharmacies, and Myrtle Pharmacy was able to get it for me at a very discounted price! Thankful for them greatly. read more

what a revelation to switch from chain pharmacies to a local small pharmacy. walk in to get an Rx refilled... you won't need to wait more than 2-3 mins (not joking) for it to be ready to go and check out. doc calls in an Rx... they fill it right away. call them on the phone and a human being will answer, there's no automated menu phone system you will want to scream at working your way through. staff knows me and my stuff. personally i also love that they are open Sundays (Sat is their day off), which is when I am more likely to do my errands for the week. read more

Place is always closed. Wanted to transfer my prescriptions but they make up hours and are not open when people need them to be.

Notary public service available. Great customer care!

Forget the big chain pharmacies. Myrtle Pharmacy is the best! Personal customer service is always first & foremost. Every time I go in, I am greeted cheerfully and by name. They are always on top of the status of my prescriptions, letting me know if one might run out of refills. I never have to call in refills they are ready before I need them! They also have an extensive assortment of vitamins & supplements that are priced well below the prices at Walgreens down the street. read more

This pharmacy is one of the last bastions of a family business in the best way possible. Everyone, no matter who, gets the same warm and helpful support. The staff know all their regular customers by name and they know their needs and prescriptions and help them with great know how and expertise. I am on refill prescription and when I forget that my refill is due, I get a personal phone call that my medicines are all ready and waiting for me. It is hard to stay alive in these times where small businesses have to make way for huge chains. Let us keep Myrtle Pharmacy open! read more

I've been coming here for years and the staff here has gone above and beyond to make sure that they can help me in any way possible. If they don't have a specialty prescription stocked, they are always able to get it in within 24 hours (when Walgreens has failed me with their 5-7 day approximate wait). When the prices on them seemed too high, they fought my insurance company for me and even gave me tips for signing up for discounts online. When my health took a bad turn, the pharmacist actually came on the other side of the counter to express his concern. When I come in, they're always laughing and cheer me up and know exactly what I need and how to help. That's like being taken care of by family, and you just can't find that anymore. read more

It's hard to find ANY pharmacy in Clinton Hill. This place is NOT like Manhattan with a Duane Reade, Rite Aid or Walgreens on every block. In fact, NONE of these are in this neighborhood, that I can find. That makes this pharmacy important. It's small, but it's got a basic selection of stuff (don't expect your wide selection of tampons--believe I couldn't find the one my wife uses), and it's very inexpensive, generally. They have the lowest price on Minoxidil that I've EVER seen, anywhere in ANY state. So, they are great in my book. It's a bit far from my house (under a 1 mi.), but better than the rest of the pharmacies that in walking distance. read more

Sure, they are nice enough and they will help you just fine if you can actually get there in time, which you will not because they operate on random hours. Never open when they say they will (in my experience it was 45 minutes later than they claim) and they will close way before they claim on the store front. I am disappointed that I can NEVER get my refills in time because of their random hours! read more

This is my neighborhood drug store- they know you, they care, the spend extra time on the phone with doctors or insurance companies. They deliver if need be- Myrtle Pharmacy, David & Company, are the epitome of the mom and pops treatment. I love this place. read more

Earlier this year I decided that I wanted to switch to a smaller, local pharmacy because I was tired of dealing with the chains like Walgreens/CVS (slow wait times, poor customer service, impossible to reach on the phone). Switching to Myrtle was the best decision I ever made! I was in disbelief at the level of care they give to their customers, I mean really it was like night and day. My prescriptions are always filled within an hour after my doctor sends them in, and I receive a courtesy call to let me know when it's ready for pickup (or if there will be any delays / issues filling it). If prices change or seem high, also a courtesy call to see if I'm alright with the new price or to see how they can smooth it out! They are just so friendly and always do everything in their power to help you. Last time I picked up a prescription I asked whether I had refills on another medication but said I could walk back over to pick it up another day since they seemed kind of busy -- not on their watch! It was filled and ready to go within 5 minutes. Then they gave me a free calendar just because! I cannot recommend this pharmacy enough. Support your local business and forget the slow wait times at Walgreens!!! read more

Great neighborhood pharmacy. I have been going to Walgreens for a year until I discovered Myrtle pharmacy. There is never a long wait, consistently courteous service and personal attention. They know customers by name, as soon as you enter the pharmacy. Courtesy calls are given each month, with a reminder to pick up refills. Love them! read more

Excellent service, everyone is friendly and willing to help no matter what the problem may be

Great local pharmacy. The staff are total sweethearts. Be nice to them - I joke around with them and they're always nice to me. They have to deal with so much #@&$* from people. Good god. Plus, they will DELIVER your medicine to your door FOR FREE! What is that? It's only a block away, so I never use it unless I'm dead sick, but I guess for people that need assistance, it's a godsend. Their prices on normal things are fine, and for meds, I guess it all depends on your insurance. I find that most things with normal insurance are quite cheap. read more

having grown up in a family that owned an independent pharmacy (many years ago), i'm partial to "the independent" to the extent they even still exist. Myrtle Pharmacy brings me back to "the good old days" when service was key and you were not treated like a number like at the big chain drug stores. the pharmacists and the clerks all know you and genuinely care about you as a person and a customer. they have a nice selection of merchandise, stock and homeopathic and their prices are quite decent. read more

I needed a prescription filled and opted to have the local mom and pop shop (Myrtle Pharmacy) do it to support Main Street businesses. After some confusion because the pharmacy didn't have one of the medicines I needed that night, I went to Walgreens. Later that night, I went back by Myrtle Pharmacy to try and buy the two remaining meds I needed, and the men behind the counter refused to count out the 35 pills I needed with an hour before the shop closed. To be clear, I needed the meds that night, I had a prescription, they had the meds, and wouldn't sell them to me. I will never buy anything from this store again. Walgreens stayed open an extra 15 minutes to fill my prescription. 2 stars because my fiance has had decent experiences in the past. read more

We've been getting our prescriptions here for years. They are very vice and helpful. The floor is stocked with a small, but interesting, selection. Just don't expect the hours of a chain. read more

This place is not open 24/7 as advertised. I went by at 8pm and they were closed. You should update this to reflect your accurate hours.

I hate give this review but they gave me the wrong medication. When I got home, I noticed the pills looked unfamiliar so I looked it up online. The bottle had the correct name of the antihistamine drug but instead they were diuretic pills. I have no problems with them otherwise but this is dangerous. Everyone should double check their pills regardless of which pharmacy you get them at sites like https://www.drugs.com/pill_identification.html read more

for the gazillionth time... the pharmacist did NOT show up this morning. His hours posted on the door 930am -730pm Waited 20 minutes in the COLD with others until 10am and left. It gets VERY old and guess what... this was the last straw. Moving to a new pharmacist today. I try to support the local businesses but he is such a failure at running a business, "i couldn't find parking" is his excuse every time. enough. fail. read more

I like that they're a family-owned business, and they're friendly and helpful. But they don't open when they say they do and they're closed well before the advertised hours. Theoretically they're open from 9:30-7 (already pretty inconvenient), but they're rarely actually open before 9:45. The times I've gone by about 6:45, the door has already been locked and I've had to knock and insist that I pick up my prescriptions. This is a serious problem -- it's not like they're a bodega and you can get your milk elsewhere. If they want to compete with the Walgreens down the road (open 8am-10pm) they should at least be open the hours they advertise. read more

myrtle pharmacy hands down is on top of the charts my first time going there i was greeted with good hospitality and knowledgeable staff, good inventory they practice ( FIFO) FIRST IN FIRST OUT to keep their products fresh they have a well rounded selection of a lot of essential items thats much needed if its not available they will try and accomadate you and order it i know because it was done for me, kudos goes out to danny the big guy hes does the ordering got me some berberine,yah! claire i didn"t forget about you much love for your expertise i don"t know the rest of the staff names but grandad and the rest of the staff get 5 stars as well keep up the great team work. thanks again from Lenny customer for Life read more

They were closed after I rode my bike two miles to get there at one in the morning. It says 24/7 on Yelp so they have LIED about their Yelp profile. Why would you do this? I have to wonder if you are lying on purpose to get more money. read more

Great staff, always helpful! I like the fact that they go out of their way to carry brands we requested.

Myrtle Pharmacy has great prices and the owner really listens to his customers. I work nearby and highly recommend this pharmacy. Also an excellent selection of natural vitamins and supplements - they stock several great products that I haven't found anywhere else. read more

It's so comforting to have a local pharmacy with caring, supportive staff. Such a contrast against big corporates like cvs or Walgreens. They went above to help me with my knee injury, made recommendations and even calmed my nerves which were running high! Locals should support small businesses like these who are caring, kind, supportive, always friendly and knowledgable. Five stars for sure !! read more

I ordered two carex metal reachers from amazon the company that the product came from was Myrtle Pharmacy. The reachers that I got were both damaged. Myrtle Pharmacy wants me to pay for postal to send the damaged product back to them, how cheep can they get. They make a disabled person with fixed income to pay for the mistake by sending a product that could get damaged in a yellow envelop rather than a box, I guess the box's in Brooklyn cost more. read more

This pharmacy is fine for basic toiletries and supplements, but DO NOT use them to fill prescriptions. I picked up a non-emergency prescription from them the other day and was surprised that I was given no information. I even asked if there was anything I needed to know and I was told that there was not. I put the prescription in my bag and left to run several errands. When I took it out a few days later I saw that the package of medicine inside the stapled outer prescription bag said the drug needed to be refrigerated immediately. When I called back the pharmacist insisted that I must have been told and that it was written on the outside of the bag. I went back and found a scrawl in red pen that looked like "fribble", which on closer inspection I realized probably meant "fridge". I told him I was not going directly home from the pharmacy so if I had been told about the refrigeration I would not have picked it up at that time. He responded with irritation that there was no way to know who was right and finally agreed to re-order the prescription at cost (my insurance didn't cover this, so I was out quite a bit of money for the first one), saying that was the best he could do. When I picked up the new one it felt warm. I asked for confirmation that it had been refrigerated and I was told with annoyance that it had just bee taken out of the fridge. When I got home (half a block) I compared the feel of the new pills to the old ones (which I had refrigerated as soon as I found out, in case they might still be good). The new pills did NOT feel nearly as cool as the refrigerated pills! This place is incompetent for a non-routine prescription, DON'T USE THEM if your prescription needs any special attention or if you're not sure. They obviously have no qualms about mishandling prescriptions and complementing that with poor customer service. read more