I rarely leave negative reviews, but I believe other travelers should know about my experience…read more I arrived at The Yard Hostel on July 4 at approximately 2:30 PM. I went to bed around 4:00-5:00 AM and woke up around 10:30 AM. Around 11:30 AM, my body started itching and I noticed multiple bites across my upper body. At first, I assumed they were mosquito bites and continued with my day. That night, I went to bed around 1:00 AM. At approximately 4:00 AM on July 6, I suddenly woke up because the top of my right foot was extremely itchy. I lifted the sheets and carefully inspected the bed. That's when I found what appeared to be a bed bug. I immediately took photos and recorded a video. I also have photos documenting the bites on my body. I packed all of my belongings immediately, took a shower, and left the hostel because I had an excursion scheduled that morning. I had barely slept and was exhausted. Later that day, I booked and paid for another hotel because I no longer felt safe returning to The Yard Hostel. I contacted the hostel immediately and sent them the photos and video. They later informed me that they had inspected the room and hired a pest control company, but claimed they found no evidence of bed bugs. The hostel told me they would refund only the final night, since I did not return to sleep there. However, I also requested a refund for the previous night, because that was the night when I discovered the bed bug after my sleep had already been disrupted. That request was refused. To this day, I have received absolutely no refund. After my last messages, the communication stopped and I never received any further response. This incident resulted in: * Multiple itchy bites. * A completely disrupted night's sleep. * Having to pay for another hotel. * Stress about potentially bringing bed bugs home to Canada. * A vacation that was significantly affected. I have kept all of the evidence, including photos of my bites, a video of the bed bug I found, and my conversations with the hostel. Based on both the incident itself and the way it was handled afterward, I cannot recommend staying at The Yard Hostel. I sincerely hope no other traveler has to go through what I experienced.

Centrally located hostel in the heart of all the action. Ten min walk from the station. Bit pricey…read morecompared to other places in Europe. Very much safe and clean. Bed wasn't that comfy. Atmosphere was alright, not much socialization going on. Breakfast is included, was also Aok. Overall decent experience.

What a really great travel spot!…read more Location: could not be better. It's right downtown off of Esplanadi park. It's also walking distance to many bars, restaurants, the main cathedrals, the ferry peir, and the bus/train station. Staff: very friendly and always with a smile. Says a lot considering they probably have to answer the same exact types of questions to each traveler. They man the front desk 24/7 and will buzz you in whenever you choose to return home. They also clean the common areas daily and it shows. Interior: the hostel is all on the 3rd floor (no elevator) on both sides of a main staircase. There are a variety of rooms from doubles to dorms (6 beds). There are also shared bathrooms/showers on either end of the hall. A bit of a rush in the morning, but otherwise not so bad. Misc: a significant amount of hot water heaters (to bond over coffee or tea); a 'free food' section from travelers who couldn't take the food with them; a very large common area/kitchen; a large variety of maps/tips/schedules; and they will print for 1 euro. Loved it, and will come back if I'm ever in the area again!

The staff here are great! I lost my luggage on my way here and they helped me out a lot! Gave me a…read morepair of shoes to borrow since it was snowing and even helped with the airport! The hostel itself is super safe. Everything is located on a single floor! All of the girls who work her are super cute, speak great English, and will help give you tips about the city!

The hostel has nearly been open for 2 years, we had a private room which was fine, the room had a…read moredouble bed, a desk, space to put your clothes and a bed light. The room was comfortable for two people and the shared bathrooms were super close! The kitchen facilities are awesome, plenty of kitchen utensils, pots and pans to use. Free wi-fi which is fast and efficient :) met some well travelled people, varying in age! Overall the experience was great, one downer was some of the reception staff, a smile goes a long way!!

Friendly staff, very clean room with double bed, desk, closet, lamp and bathroom. The bed was very…read morecomfortable and the free wifi was very fast. The kitchen is great for cooking and there's a small area where you can watch tv and talk to other guests. Not a lot of noise at night. Also a very easy and simple way of checking out, even in the early hours. Overall, we had a wonderful stay here.

Great spacious rooms and amenities. Breakfast area can be…read morechaotic during peak hours. Location is perfect for me. Friendly front desk service.

You can't get any better than this Lapland light hotel without actually having to go up there! The…read morelocation was prime access to all of Helsinki for exploring, the service was perfect they really ensured you knew how to use everything in your room, and the breakfast was plentiful. The room itself was huge! It felt like two rooms in one, you had the sauna side and then where you slept. I loved on the sauna side you could actually have music playing while you relaxed. Breakfast every morning has many different styles of reindeer which I couldn't get enough off. This place was perfect all around would recommend to everyone visiting Helsinki!

Beautiful hotel, great location. I love that there are bikes to use (with helmets!) and breakfast…read moreis quite delightful. Our room was large and very quiet and the AC worked very well. We thoroughly enjoyed our stay.

The best hotel EVER. Clean, stylish rooms, super bathroom/shower, has fridge, kettle and minibar…read more Fluffy comforters. Everything you need. Super nice, friendly staff. Great location, close to Esplanade, shops and restaurants galore. Yet very quiet. The best part is the included breakfast which has every possible item you'd ever want. Great coffee, breads, cheeses and meats, yogurt, cereals hot and cold, smoked fish, fruit, vegetables, sweets. Incredible. You won't need to eat again til dinner time. My only issue was the comforters were too warm in summer. I like to sleep cool. When I got hot I kicked them off, but then got chilly. Would have preferred a simple summer blanket. That is all!

The Hotel Indigo offers modern comfort in the heart of downtown Helsinki. The king-bed rooms are…read morespacious, sparkling clean, and well appointed, although the mattresses are a bit hard. The front desk was a little short in finding our two nights of stay, since our tour company had booked one night in my name and my night in my spouse's, and it was unclear to me how a room booked under a single, rather uncommon surname caused such a snag, but other than that we fully enjoyed our stay, the many breakfast options, and the hotel's excellent location, in walking distance to a variety of sightseeing experiences. Overall, very nice!

A friend and I stayed at hotel indigo a little while ago and we loved it! The hotel is in a great…read morelocation with easy tram access and also easily walkable to most things. The hotel room was spacious and clean. The beds were comfortable. There was a nespresso machine in the room and they gave me free coffee and milk at the front desk in the morning as well. They have a great gym and, when we went, they had an aerial yoga set up down there that I used everyday (it was so fun!). They also have a steam room and sauna. There wasn't a thing about this hotel that we disliked. I would highly recommend it!

The Hilton Helsinki Airport was a nice place to stay. We have found over our years of travel that…read moreit is easiest to stay at a hotel at the airport so we're not rushing to get their the next day. The staff was very friendly and helpful. When we got there we discovered that the air-conditioning in our room didn't work. The desk staff was very helpful in getting us moved to another room. Our room was a nice size and the bed was comfortable. I was a little worried when I booked the room about plane noise since the hotel is basically in the airport. I didn't hear a sound! I definitely recommend this hotel.

The Hilton Helsinki Airport is located in walking distance to the Helsinki Airport. Very convenient…read morewhen you have an early flight out. Rooms are well appointed, clean and comfortable and sound proof. For those early travelers, there is an early Breakfast Buffet available to satisfy your appetite that is open at 3:30 am. Host and Hostesses are welcoming and friendly. Lobby is very warm and friendly, decorated in a pleasing way.

My traveling partner Karina and I stayed here after we came back to Helsinki from Rovaniemi. It's…read morea cute little hotel with a good breakfast that's included in your package. The rooms are nicely decorated and very modern. I really liked this hotel, as it reminded me of a castle. It's in downtown Helsinki and walking distance to a lot of things. Definitely a cute little hotel to check out. Happy travels my yelping amigos

A very nice hotel marred by a couple things. First, the many key-card access doors standing between…read moreyou and your room. I feel like I'm at the headquarter of CONTROL rather than a guesthouse. Second, internet access requires registration with a email address which expires after 24 hours. Quite annoying when you have multiple devices. As another reviewer points out, this is not a $$$$ hotel. Rates for my room range from 80€ to 90€. It's much more spacious compared to rooms at other hotels in the area in at the same price range. Full-size shower stall is especially nice.