Very responsive and did a really nice job! I was worried the water stains in my couch wouldn't come…read moreout and they were very transparent with me and shared that they may not. They tried one spot and show me how it was looking before doing the rest of the couch. To my surprise after the cleaning any stains are barely noticeable! It was a bit pricey than I was expecting but for the quality of the service I am very pleased.

Drew and his team did an outstanding job cleaning our upholstered dining room chairs and couches…read more Both were in pretty rough shape before the cleaning; We have young kids at home and a cat. After the cleaning they are spotless. My wife wanted to replace these items after moving into our house, but no longer... they look like new! Great job!!!

Mike H and Richie did a great job!!! Super professional and kind. I will be using Pure Green again!read more

Terrible servic! The tech/ person quoted me a price of $570 and then when job was finished asked to…read morebe paid $800. He spent two hours attempting to remove a stain and was unsuccessful! He never asked if possible to alter/move articles, drapes, and shades before doing so. Don't hire this company as they're completely unprofessiona!!!

We've used Stain Steamer multiple times to clean our couches and mattresses, and every time I have…read morebeen beyond satisfied with their service and attention to detail. My three-year-old daughter got play makeup on our couch, which felt impossible to remove, but they were able to safely get the stain out and made sure to take care of the area so the cleaning process didn't damage our couch. The smell of their cleaning solution is delightful, and I love the way our couch smells after they clean it. They truly go above and beyond and are also excellent communicators when it comes to scheduling appointments.

Excellent service. My third time using them. Sam was efficient and fast. Would highly recommend.read more

Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

I have used John multiple times for rugs and furniture cleaning. I also recommended him to my…read moreextended family and friends who have used John with great results. He is professional, reliable, and extremely knowledgable as he has taken the time to answer general questions I asked him about other rugs and furniture. I once panicked about marker on a new rug that would not come out with any cleaners. I called John and he came right over after finishing his current job to assess the damage and direct me on how to solve the problem. I know he is there in a pinch for any carpet and furniture cleaning needs which is a great feeling for a busy mom with 2 kids and a dog!

Great guy! takes great pride in his work. Really cares about his customers. Even told me he will…read morecall me next year at about the same time to see if I need my rugs cleaned again. You rarely find people like him anymore who care about customer service.

Highly recommend this place! They came right away and I also…read morecalled 5 other places and they provided the best rate. Sam was our technician and did a great job!!

I had an amazing experience with the service. On time and respectful. I totally recommend their…read moreservices to everybpdy.

I can't say enough good things about Tim. I used him for my very expensive antique rug years ago,…read moreand after my beloved frenchie, Lulu, passed, I decided to get all the ruggables cleaned. She was the best girl and never had ONE accident. Carpets never smelled nor looked stained - everyone told me it was a waste of money because my house was always so clean and ruggables are inexpensive. Still, I remembered how kind Tim was and thought - it couldn't hurt. While the before / after pictures of the rugs look about the same ... the black water does not lie. That's from my rugs! I could hear the guys in my bathroom shouting in disbelief - they were shocked when it poured out that color because the rugs didn't look dirty in the first place. It just shows you WHY you really should get rugs professionally cleaned. (FYI No harmful chemicals were used nor poured in toilet.) Beyond the excellent service - Tim remembered my girl Lulu - and even stories about my late husband. I was beyond touched. I had only met him once, and he's had hundreds of customers since that time, yet it was like he had just stopped by last week. He and his helper both took the time to not only do a fabulous job, but also connect on a personal level. As sad as I was, I felt better when they left. Absolutely recommend 10000%

Amazing service! My carpet and rugs look like new! Very honest, knowledgable! I…read morehighly recommend this company !

Okay, I don't freely give 5 stars and I'm a cranky old lady, let's start with that…read more Wilson and Juan just left our property, cleaning a 3 story rowhouse staircase that was beyond hope. They scrubbed, cleaned, pretreated, the whole works. Communication, confirmation, payment was all a breeze. But let's get back to the 32 filthy stairs and landing... I can't type anymore as my eyes are filled with tears of joy and I'm choking up, that's how great their work is. There is no smell, no mess, nothing left undone. The price was was outstanding, they spent extra time, polite, respectful and professional.

Fantastic experience! We purchased a couch on Facebook Marketplace that desperately needed a deep…read moreclean. Big Guys had an open appointment the same week, with a new client special (an awesome price). They came in and spent over three hours deep cleaning our couch, as well as another swivel chair. Both pieces look brand new; all of the stains are completely gone. Communication, responsiveness, and quality of work were all great. Overall, a great job.