On Point installed a new kitchen backsplash with white subway tiles. They were on-time, extremely…read moreprofessional, did fantastic work and were very courteous. No need to look beyond Barrhaven to find professional trustworthy tile and Reno specialists. Call them..........I guaranttee you won't be sorry. Mark Kovalsky

One day before the construction holiday in Quebec, this company's was very busy completing many…read morebig jobs. I needed a kitchen cabinet adjusted to accommodate a new refrigerator. They took the box, immediately reduced it by 3", all in a matter of minutes. No payments was asked for this unanticipated work, but such efforts should never go unrewarded. They did a great job. I would not hesitate to return, and would recommend them for all your kitchen cabinet needs.

There is a very good reason you don't see the number of negative reviews this company deserves!…read more When clients aren't happy (I now understand this to happen a LOT - see REDDIT), OGC offers fairly substantial credits back to compensate the client on the condition the client signs an Non Disclosure Agreement (NDA) specifically preventing the client from saying anything negative at all about the company, or they don't get the credits... We turned down $5000 in credits to be able to do this review. They are very expensive to hire, however their contractors seem to be the cheapest they can find. I held off posting this review (now 10 months) hoping OGC would return to finish the work they failed to complete last summer and agreed to do in the spring... Good thing I didn't hold my breath. Our experience with OGC was terrible after sales. They didn't complete work / deliverables, the Project Manager (PM) they assigned to our project had no clue what we wanted or any desire to learn it, did not supervise the work, and mostly gaslight and argued with us about pretty much everything. His superiors continued the gaslighting and arguing, all while promising the credits for our dissatisfactory experience (you only find out about the NDA at the end). Their Sales department was excellent. Professional looking offices. Professional looking brochures. However the second the contract was signed was the last time the company gave us the impression they cared at all. Before this turns into a novel, simply this: save yourselves the stress and headaches, don't hire this company. The reviews are very misleading (see REDDIT).

Just awful. Mismanaged, overpriced, and greedy. Beware of their "hidden fees". You'll set a budget…read moreand go over by 10 grand. They forgot to order things, threw out some of my stuff, dropped off supplies in my lane way and vanished, were late and disorganized, and you could barely get in touch. Just a disaster from day one.

While we don't often post reviews online about personal projects or providers we work with, we're…read moremaking an exception here as we believe that more people need to hear about the incredible work done by Oakwood, Design Candy and their related teams. I cannot possibly stress how much of a difference having the right partner to work with for a renovation can make an impact. First off, when Steph and I bought our first home together it was a stressful process as I believe it is true for any first-time home buyers. There is so much going on between mortgages, moving, inspections, work and balancing all of it, just that process alone can be a nightmare. Add to that the rather ambitious idea that we wanted to renovate some key elements of the house /before/ we moved in so that we didn't have to try and balance living and renovations at the same time. Enter: Oakwood. We've had a great relationship with them for a long time (They previously renovated Iversoft's newest office) and we have always visited their design centre just off of trim road in Orléans with envy. When we bought a place down the street from their design centre, they were a natural choice for a partner. We were working with a close friend on the design and inspiration for our planned renovation and Oakwood's team was absolutely amazing at working with us. They were able to provide their own recommendations and design insight while working within the vision Design Candy had presented and, unbelievably were willing to work with the insane timeline we'd set for ourselves (a little over 4 weeks!) Start to finish. Let me also say right now, EVERY single person we spoke to going into this renovation told us that renovations run over time and over budget and no amount of praise for Oakwood or belief in their process and teams was going to change that. (Spoilers: They NAILED the timeline!) The Job: Completely demo and renovate Kitchen Upgrade home electrical service from 100A to 200A Sand and refinish ALL hardwood in the house Disassemble, sand, refinish the main staircase and replace all wood spindles with new metal ones Update most major lighting fixtures Repaint the entire house Timeline: 4.5 Weeks until we moved in (Start to finish) Conclusion Since the renovation work was completed and as we've settled into our new home I have not yet missed an opportunity to talk about how great an experience working with Candace, Sharon, John, Marc and the entire Oakwood and Design Candy teams were. When you're dealing with a world of chaos in a renovation where every timeline is dependant on another, suppliers and work can so easily be tripped up by simple mistakes or oversights, Oakwood stands head and shoulders above any other company we've ever spoken to. They have detailed reporting and processes to keep owners involved in every step of the process while also giving a ton of confidence that everything is happening just the way it is supposed to. They easily adapt when the unexpected happens and were proactive in helping manage our expectations and mitigate our stress throughout. This was easily the largest personal project either of us has ever taken on and overseen as customers and we cannot speak highly enough of the professionalism, results, and efficiency in which everything was delivered. We're looking forward to our next project with the Oakwood team and are happy to act as a reference so others can avoid the renovations headaches and nightmares we've heard so much about from other companies and contractors! ~Graeme & Steph https://medium.com/@graemebarlow/our-oakwood-design-candy-experience-49ee04206eb4

My husband and I met with Oakwood's President/CEO, John Liptak, to explore the possibility of…read moreacquiring Oakwood's services to build our new home. Not only is John friendly and professional, but he is extremely knowledgeable in every step and detail required to build a high quality custom home. He gave us a tour of the facility and introduced us to team members. His confidence in the quality of Oakwood homes and his team is evident and his honesty about pricing and add-ons was also much appreciated.

Tonya and her team at To Do Done recently installed flooring and painted my sister's 2-bedroom…read morecondo in Gloucester. The did a great job and were very kind to my sister who was living in the condo during the work. I've done quite a bit of painting myself and the quality of the prep work exceeded my expectations and ability. The condo had not been painted in quite some time, the team removed carpet and wall paper, replaced trim, installed flooring and painted the walls, doors, closets and ceilings.

My experience with To Do Done was disappointing. They provided an initial estimate, then indicated…read morethat any additional work would require a "change order". Their estimate was a bit higher than other companies, but I decided to go with them since their reviews were so positive. Unfortunately, after they had completed demolition, I was advised that they had forgotten to include the cost of labor to tile the shower (the main element of the project) so I then received a "change order" of $3300 for that work. There were several occasions where I was provided with a change order that was over double the cost of what I was quoted, and they would then reduce it with no explanation when I questioned the amount. At one point they attempted to charge me for labour to install a vanity when I had already paid for that in the original estimate. I'm not sure why this problem kept occurring, but had I not been diligent in asking for clear breakdowns of the change orders, the renovation would have definitely cost a lot more. At the outset I made it very clear that project management was important to me, as I was renovating my only shower and needed to find alternative accommodation. I was told that I would need to be out of my home for approximately three weeks, with a five-week duration for the entire project. Unfortunately, it progressed so slowly that I was out of my home for almost seven weeks, a huge inconvenience. I understand that delays happen, but at one point I was informed that my designer did not order enough tile for the shower. Inexplicably it took them over a week to get more tile from Toronto, resulting in me being out of my home for an extra week. No apologies or acknowledgement from the company for that mistake. Everything ran late, and it was two months before I even had sinks in my bathrooms. They eventually tried to blame the delays on my ordering custom bathroom vanities, which would have been believable had they ordered the vanities early in the project, which they did not. Overall, it ended up taking an unbelievable five months to complete my five-week renovation. In fairness, the last six weeks were primarily a negotiation about the damage they caused to my hardwood floor during the project. They ripped up the varnish with their tape, attempted to repair it many times only making it worse, and then had the audacity to send me a change order for $3000 to refinish the floors. We eventually came to a resolution on that issue, but it was a very painful process. For all the frustration experienced during this project, thankfully the work turned out well, aside from a few minor mistakes. There were certainly glitches along the way, such as both sinks leaking upon installation because an apprentice did the work with no supervision (again, no acknowledgment or apology, just business as usual I guess), but overall the quality of work seems good. However, if you are looking for competent project management and a company that takes accountability, I would look elsewhere. Twice during the process I contacted the owner to express my dissatisfaction, but that achieved very little. The first time she blamed everything on the designer that she fired mid-project and did not replace, and by the end of the renovation she blamed everything on her project manager. It was surprising that a reputable company owner wouldn't understand that she's accountable for her own employees. Despite the many problems and delays I experienced and the fact that she told me she was "embarrassed" by the project, she did not offer any type of meaningful compensation. She did not even offer to waive the $2400 "design and management" fee, even though she fired my designer, and the project was clearly mismanaged. To the contrary, the project ended with her trying to get me to sign an agreement to not post a negative review, which certainly provided me with clarity on why their reviews are so positive.

Braden Foundation has been exceptional from start to finish. After consulting more than a dozen…read morecompanies, it was clear that Ryan, Al, and their entire team stood out for their professionalism, honesty, and deep expertise. Over the last three years, they supported me and my family through an extremely complex structural and environmental situation involving engineers, lawyers, and multiple agencies. Their patience and knowledge were evident at every step. Their expertise gave us confidence throughout the process. They communicated clearly, challenged assumptions when needed, and consistently acted in our best interest. They truly had our backs. Their workmanship is outstanding. They completed the necessary foundation repairs and returned this summer to thoroughly clean the entire site (the cleanup alone was impressive !). During the work, some siding and my side door were accidentally damaged, and they repaired and fully replaced everything, including the frame, handle, and lock, without any hassle and at no extra cost. This level of honesty and accountability is rare. Their dedication was remarkable. Their team worked through extreme conditions, from -40°C in winter to +40°C in summer, and never compromised on quality. They showed up, stayed committed, and treated my home as if it were their own. I am extremely grateful for their dedication and highly recommend Braden Foundation to anyone looking for honest, skilled, and reliable professionals. Thank you, Ryan, Al, Josee, and the entire Braden Foundation team.

Useless Hired them to build front steps. Was supposed to be…read moreconcrete but ended up as interlock. They had no idea what they were doing and the result was a mess. Has been rebuilt at least once in the 10 years of implementation.

estimate with a reasonable price point for the work. Marc was the primary mason on my job and he…read moredid exceptional work - He has years of masonry experience, takes pride in his work and was very tidy and thorough. There were surprises along the way (e.g., missing chunks of foundation as a result of previous retrofits) and things beyond the actual foundation (unpatched holes in the bottom exterior walls). Action Restoration went above and beyond to resolve my issues and it is amazing how warm the upstairs floor is now! I cannot say enough about how rare and pleasant it is working with a company that follows through on commitments, answers when you call, 30+ years of expertise, respectful of clients, and, most importantly, human beings that are there to help you, not to take advantage. I give Action Restoration a solid 5-star rating across the board: Communication: 5 stars; Professionalism: 5 stars; Quality of the work: 5 stars; Cleanliness: 5 stars; Overall Experience: 5 stars.

I'm from outside the Ottawa area & needed guidance on a particular type of concrete repair for an…read moreOttawa client, dealing with surface imperfections on a retail floor. Action was generous with their time & offered a couple suggestions on how to deal with the problems. While not in their normal scope they referred me to a company who could look at it for me. Should another project come up in the Ottawa area Action will certainly be the first call.

Northco managed a kitchen renovation for us. The end product was very good, but the process was…read moreless than ideal. Their recommended countertop supplier was non-responsive at the outset and despite trying to pay for weeks, the original countertop we wanted was ultimately no longer available. There were many days where trades were supposed to show, but didn't and we were forced to unnecessarily pay for animal care which was not compensated by Northco. Several of their trades did not clean after their work and we were forced to do so. The worst of which was the countertop trades which left significant amounts of dust inside and outside of our home. There were several complements that weren't ordered prior to the start date, which delayed the overall project. What was supposed to take 3 weeks ended up taking six. I would not recommend them.

I have a large, heritage home with extensive trim - lots of decorative work. NorthCo contracted to…read moredo the job and it became bigger than they (or I) expected. Despite terrible weather and a few unexpected surprises that required carpentry, NorthCo restored the trim on the house to a very high level and the result is the best I have had in 20 years. I gave NorthCo this job because of the quality of an interior restoration where serious water damage in a bedroom was addressed with incredible drywall patchwork. NorthCo is also one of the few window cleaners that are able to bring 40' ladders to reach all of the windows on my home.