Went to Physical. They wrote tests which are not covered in the Physical without my knowledge. I…read moredint complain about weakness or any sysmptom that needs vitamin B test. QUEST is their vendor who does these tests. For Vitamin D test, they charged 250 dollars through Prime care. If you go direct to Quest its around 60 dollars. You can shop around and can get for less. I feel like this is day light robbery. I feel only Dr Shively is good here. Rest are not worth going to. For Urine and blood test , I think its better take the prescription and shop around. Called Dr and left multiple messages. No Reply. Contacted Billing 10 times. No reply Horrible service.

I have been telling all my friends in town that this is the place to go if you want a super…read morequalified doctor who actually cares, spends time and has real expertise. After a lot of years as a patient with multiple issues, I have come to absolutely love DO's from MSU, even though am a U of M grad with U of M doctors in my family. DO's for general medical and family care are BETTER! They are trained extremely well, think things out and trained to look at your body as a whole being and aren't just saying, "yeah, ok, let's write you a script, and never find the root cause. Primecare of Novi knows how to care for people and children. I also like the fact that there are a few women in this practice. Every one of these doctors is super nice as well.

He is a fantastic surgeon! Great bedside manners. He explained everything, and allowed me the time…read moreto ask questions.

This review has nothing to do with Dr Warren nor the other doctors. This has to do with the office…read morestaff at the Farmington Hills branch off of Northwestern Highway. The office staff is horrible! No one whatvis going on, messes up appointments and have been rude to me over the phone. Recently, my daughter had an appointment to see a nurse for a specialized medicine. She took time out of college and her mother time out of work to bring her. When they arrived, they were told the nurse (the only one trained for this specialized medication) was out and has been out for a few days. There wasn't any calls to inform my daughter. As a matter of fact, she received texts confirming her appointment! Meanwhile, her doctor has been upset that she hasn't started her medication yet! For myself, my doctor (PCP), referred me to Dr Warren for my own issues. Luckily I haven't scheduled an appointment yet but I did call my PCP and asked him to find another GI doctor or practice. I will NOT go-to this practice! If my daughter wasn't so invested there already, I would've had her change practices. I still may! Maybe these doctors have better staffs at their other locations but I'd stay clear of the Farmington Hills location!

my friend took a spill in the parking lot on our way to see the Eagles. she needed six stiches…read more They were amazing !!!

DO NOT COME UNLESS YOU WANT TO BE OVERCHARGED AND MISDIAGNOSED!! IM STUCK WITH A $80 BILL!…read more I came here having symptoms that correlated with an upper respiratory infection besides a cough. they insisted that I needed to be tested for Covid, Strep, and the flu. And what do you know they all came back negative! So they sent me on my way with a nausea medication and a cough suppressant when I had NO COUGH! I Had to call back up here because I was not getting any better and to have them call in an antibiotic. And once I started taking the antibiotics that I HAD TO ASK TO BE SENT IN I was feeling better.

I haven't had a bad experience here as far as wait time goes. I've seen reviews on other sites…read moresaying that was a problem. I like that they are one-stop health care, and whatever they don't do at the office gets handled quickly with a referral. An added bonus is the patient web portal that allows you to log in and get test results, etc. The office is very clean, and the Medical Assistants that I have seen were all competent and nice.

I'm back in the care of Dr. Oberdoester for the first time in three years. Insurance company forced…read moremovements. I trust his care. It's close to home and down the street from my pharmacy. The other bright side Dr. I had access to all my labs in the U of M health system and the St Joe system. I had two issues that have developed over the last year and he was able to issue referrals for treatment from my previously used specialists. Something my former PCP would not do. He is a partner in "Partners In Internal Medicine". They have two offices, 1 in Canton the other in Ann Arbor. They have an onsite lab so I have to go back Monday morning to complete today's visit. My spouse sees Dr. Hashemian from the same practice. We highly recommend the treatment we receive.

Mark Petrous MD is the best of the best! He is outstanding and really does care about his patients!…read moreI moved from the area and was unable to see him for years! Thank God I found that he is still in practice and I can certainly see why! He is kind caring and compassionate towards his patients and he has many credentials as well! Mark teaches medical students and is an author of medical information that helps students understand the importance of diagnoses and care for patients! I would recommend him to anyone in need of a "Good Doctor"! He is The Best MD I have ever seen in my lifetime and I am age 52 now. Congratulations Mark! You have earned your title many times over! Sincerely, Ron Merritt MBA

In short, I needed an internist. In fact, we all need internists. And Dr. Petrous came highly…read morerecommended to me. And, I will second the recommendations I heard. He is a thoughtful diagnostician who will spend time working for you and your health. This is a rare thing, nowadays.

Three stars is the average between the totally condescending, patient-hostile front desk staff, and…read morethe high quality doctors. Perhaps the doctors are so busy that the staff attempts to drive away potential patients. Apparently, when a sick patient recently arrived for a scheduled appointment, the staff turned them away because they were sick (could be COVID you know, or not). Requesting that they at least talk to the doctor about their illness via teleconference during their scheduled appointment time, they were seemingly told NO, the doctor can't talk to you (too busy - even though the visit was scheduled?)! So... it seems you should only go to the doctor if you are feeling well... If you can brave the Soviet-style receptionists or somehow sneak past them, the rest is fine.

Five stars for the doctors. Zero stars for the staff (with a few individual exceptions for some…read morenice ones). Excellent doctors, and front desk staff are mostly ok, but when you call to speak with a nurse to get a prescription refill or because of an issue with a prescription? Be prepared for astonishingly awful customer service. I've had nurses who were utterly rude, condescending, and outright hostile when I had a simple question about a possible drug interaction, or just to ask the doctor for a different prescription because of a medical issue. Everyone understands that some medical staff / nurses become jaded and cynical because of the types of drugs that people abuse (which is also not acceptable), but I'm talking about *routine prescriptions* here, like statins and antibiotics. It's appalling how shoddy their listening skills and interpersonal skills are. They are sorely lacking in manners and do not listen. If I didn't like my doctor so much, I would go elsewhere because of the rudeness of the staff. Here's hoping that the doctors and managers weed out the rude staff members and keep the good ones. I avoid calling there because I don't want to deal with them. What a shame.

This review is from the perspective of a new patient. I needed to find a doctor and picked Dr…read more Fitzgibbons based on reviews on other websites. She is part of the infinity primary care system. I really like Dr. Fitzgibbons. For my primary appointment, she spent a good 45 minutes with me, and I had some pretty strong concerns that she spent time talking to me about. She is extremely friendly and approachable. The office is busy. If you get an afternoon appointment, you may be waiting for a bit past your appointment time. There are many doctors there, so if you have to come in for something and Dr. Fitzgibbons is full, you can see someone else (her hours, btw, are Monday and Wednesday 9-5 and Thursday 9-12). So far I've been extremely pleased with the attention and care I have received there. They also have an email system set up so you can communicate with your doctor by email, which I like a lot since you can play a lot of phone tag with doctors normally.

Dr. Fitzgibbons has been my doctor for many, many years. She has also been the doctor for my…read morechildren since they were born. She always takes the time to listen and hear any concerns you may have. She really cares about her patients. Ihave friends that normally may get 1 or 2 minutes with their doctor during a visit, I never have this problem with Dr. Fitzgibbons. I could not be happier with all she has done for my and my family!!!!

CALL AHEAD TO CONFIRM SCHEDULE. I arrived on time, I had to wait an hour after my time to be seen…read more A live scheduling system would be very helpful... automated or manually notify patients if you're running significantly behind. Otherwise, staff and Dr Sack are friendly & professional.

This place is a joke.It's dirty they treat patients like garbage. Kelly Morgan is the worst. I've…read morebeen on a script for years and because I talked back to her one time she talked down to me like I was a piece of garbage and then did everything she could to get my script taken away from me after years of being on it. She thinks she's god