My husband and I sat down with Mike earlier this week. My first impression was that the office was…read morevery easy to find, parking was easy, and the office was clean, smelled nice and had an inviting feel to it. We were greeted upon entry by Mike's friendly office staff and an adorable pup. Mike gave us a few hours of his time, and explained there was no obligation for us to sign up with State Farm -- I've been a loyal Allstate customer for years, as my parents have been with Allstate for close to 40 years. I honestly thought I was getting the best possible deal, but Mike was able to beat that and bring my payments down!! I highly recommend Mike - he is kind, easy-going and professional, and he will save you money. I plan on getting my whole family on board now!

Hunter Neville at Mike Mills Insurance in Red Hook provided superb service. He is knowledgable,…read morethorough and very efficient. Also easy to work with, and the State Farm prices are far better than what I have been paying with my former company.

Any time I have had either a problem or a question with my State Farm insurances (car and/or…read morerenters), when I have gone into the office to find out about it, it has been an absolute pleasure. Catherine or one of her staffers has always been able to resolve it on the spot, in a pleasant and efficient fashion. "It's a pleasure to do business with you!" John H.

Erika was a pleasure to work with. I wish all customer service went as smooth as it did working…read morewith her. She was friendly and easy to talk to and gave all the information and then some regarding any and all coverage. You can tell she truly cares about her clients. 10/10 would highly recommend!

A few months ago when coming in from switching with a problem, I thought I was walking into a gold…read moremine. But after many months of waiting(due to other problems that kept from starting another car insurance policy), things turned for the worse here. With the merger of the smaller Griffin Agency from Red Hook into this bigger company into one, it seems like all those who work here seem to feel they have too much power and may control the entire area's insurance. They used to treat you like family, but now they treat you like you are just another number(policy number) in their database. They told me in January that they'd backdate an additional part of my mothers policy(combination with hers), along with many others. But when it was almost time to start the policy up, we had some communication with them that turned out that nothing was ever done and nothing they said they'd do, ever got completed. Since then, we've contacted another insurance agent in my town to see about switching the policies to these others instead. But while we're in the transition period, our policies are still with this business! When my mother asked me to come in and help her pay for her month's bill (she'll reimburse me later this week) this month, I can truthfully say this whole thing is completely true. The floor may be spotless, but they all act like they are 'top dog' in the Hudson Valley area. Un-merge Griffin Agency, and you'll see more business, as you knew what you had to do and could do things effectively when you weren't merged with them. You still had a passion for your work, when you were not merged a few months ago. But things changed, all our lives changed, but the change is affecting the business negatively.

Trying to get my own car insurance was never easier!! Rachael Pape made the process simple and the…read moreprice couldn't be better. My car insurance was lowered by nearly $125! I highly recommend Rachael along with the rest of Emery and Webbs Rhinebeck Office staff for insurance!

I've been with the Diane Williams State Farm office in Kingston New York for over 20 years now, for…read moreall my insurance needs. They've kept me as a loyal customer because of their friendly, super-responsive, helpful customer service. And in the rare times that I've actually needed the insurance coverage, they've been there for me. I highly recommend them for this reason.

DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car…read morein my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

This bank is beyond any of my expectations. I have dealt with banks around the country for years…read more The personal service and connections this bank has made with me and my family has surprised me. This is a unique bank. They are committed to something long lost, client service, and real interactions with those who are customers. I have experienced it from every single person I have dealt with at various branches. The manager, Missy, and the assistant manager, Zak have both made sure to reach out to me on different occasions with personal service. I am just a regular customer. I do not have a lot of money. I am not a wealthy client. And yet, they treat me as if I was a billionaire. I wish all businesses were as good as this bank. Life for us as consumers would be heaven.

My family has been banking here for more than 15 years. Tellers managers loan officers etc. have…read morealways been extremely kind and helpful. That has been my experience the bank services its own loans, And I've always had an understanding ear if there happened to be an issue to resolve.

New process that allows the preparer to see a quick review of the clients data. Very quick turn…read morearound as well as good communications with clients. I have admit this was the 2nd year with this service and the first year was not great, but this year was a big turn around for the better even though I didn't remember to fill out the forms requested as mentioned above but were very accommodating.

Ms. Miller has been preparing our taxes and those of our adult children for over a decade. We…read morebring her our documents in mid-February and she has all of them completed by the following day. The service is always prompt and she returns messages within a couple of hours. We highly recommend Miller tax service.

The guys there are awesome. Very professional explained everything to me in grave detail, he (cant…read moreremember his name) walked me through what he was doing. He was very good at what he does. Not a long wait time either. He made sure I understood everything before he would go on. He took his time. I went to H&R block last year, NEVER AGAIN I will always use JH!

Stood at at the counter for an entire 30 minutes. Had 5 loan payment to make - had the tickets…read morewith the checks to make everything easy. the teller was struggling- Marrandia. She asked Carrie several times for help to which the first time Carrie responded " what does the check say?" Several minutes later Mirrandia asked again for help - Carrie says " do 1 at a time. At this point I had been here for about 15 minutes- Carrie didn't seem to care that I had been standing here all along - didn't offer any more assistance. During this time Carrie assited 2 customers. Which 1 customer asked her if she liked it here- Carrie responded - yeah there's plenty of room for advancement and its close to home. Still standing her with Miranda struggling. Asked another associate for help but with no end result. While standing at the window for 30 minutes I was privy to the Branch manager having a conversation with " Chris" the receptionist- it was initially entertaining until it wasnt. Tabitha is the branch manager- she would be celebrating her anniversary soon - and she will be going to Rhode Island - not sure if Rhode Island was where she was celebrating, anyway. Probably 20 minutes into my visit to the branch. Oh yeah - customer told Tabitha she looked like she lost weight- Tabitha responded - I've gained a few pounds - Rice Krispy treats go down like water. Miranda asked another teller for help - Marie- she had been cleaning her work station- and again totally oblivious that I had been there for 25 minutes now-told Chris- the receptionist she would need numbers for the override- Chris said if your numbers don't work neither will mine-At this point I asked for the branch manager- was told she was out to lunch. When Tabitha did arrive 30 minutes into my adventure- she said she knew what to do - I had been in the pervious week - it was not as entertaining as this incident . I don't know do you think this is worthy of any stars? In a nut shell there where plenty of employees on staff to assist- Nobody cared that I was there for 30 minutes. Please look at the video- this is not an exaggeration. During my adventure there were literally at most- 5 customer transactions during my stay. May 3 was the transaction date - I believe I arrived at 11:45 ish and departed 12:18. Gotta see it to believe it !!!!!!!!

Worst banking experience I've ever had. It has taken me an entire MONTH on more than one occasion…read moreto receive a replacement credit card after it either expires or has been lost. Total nightmare.